ibex Launches the 2025 CX Leadership Awards
ibex (NASDAQ: IBEX), a leading provider of BPO and AI-powered CX solutions, has launched the 2025 CX Leadership Awards to recognize top customer experience innovators and leaders globally. Winners will be announced at the ibex CX Leaders Dinner in Las Vegas during Customer Contact Week on June 11, 2025.
The awards celebrate excellence in customer engagement, experience creation, and journey optimization. ibex combines AI technology with over 20 years of CX expertise through its Wave iX solutions. The company operates approximately 30 global facilities, employs more than 31,000 people, manages nearly 175 million customer interactions, and adds over $2.2B in lifetime customer revenue annually.
ibex (NASDAQ: IBEX), un leader nella fornitura di soluzioni BPO e CX potenziate dall'IA, ha lanciato i 2025 CX Leadership Awards per premiare i migliori innovatori e leader nell'esperienza cliente a livello globale. I vincitori saranno annunciati durante la ibex CX Leaders Dinner a Las Vegas, nell'ambito della Customer Contact Week, l'11 giugno 2025.
Questi premi celebrano l'eccellenza nell'engagement dei clienti, nella creazione di esperienze e nell'ottimizzazione del percorso cliente. ibex unisce la tecnologia AI a oltre 20 anni di esperienza nel CX grazie alle sue soluzioni Wave iX. L'azienda gestisce circa 30 sedi nel mondo, impiega più di 31.000 persone, gestisce quasi 175 milioni di interazioni con i clienti e genera oltre 2,2 miliardi di dollari di ricavi a vita dai clienti ogni anno.
ibex (NASDAQ: IBEX), un proveedor líder de soluciones BPO y CX impulsadas por IA, ha lanzado los 2025 CX Leadership Awards para reconocer a los principales innovadores y líderes en experiencia del cliente a nivel mundial. Los ganadores se anunciarán en la ibex CX Leaders Dinner en Las Vegas durante la Customer Contact Week el 11 de junio de 2025.
Los premios celebran la excelencia en la interacción con el cliente, la creación de experiencias y la optimización del recorrido del cliente. ibex combina tecnología de IA con más de 20 años de experiencia en CX a través de sus soluciones Wave iX. La empresa opera aproximadamente 30 instalaciones globales, emplea a más de 31,000 personas, gestiona cerca de 175 millones de interacciones con clientes y aporta más de 2.2 mil millones de dólares en ingresos vitalicios de clientes anualmente.
ibex (NASDAQ: IBEX)는 BPO 및 AI 기반 CX 솔루션의 선도 업체로서, 전 세계 최고의 고객 경험 혁신가 및 리더를 인정하는 2025 CX 리더십 어워드를 시작했습니다. 수상자는 2025년 6월 11일 라스베이거스에서 열리는 Customer Contact Week 기간 중 ibex CX 리더스 디너에서 발표됩니다.
이 상은 고객 참여, 경험 창출, 여정 최적화 분야의 우수성을 기립니다. ibex는 Wave iX 솔루션을 통해 20년 이상의 CX 전문 지식과 AI 기술을 결합합니다. 회사는 전 세계 약 30개 시설을 운영하며 31,000명 이상의 직원을 고용하고, 연간 약 1억 7,500만 건의 고객 상호작용을 관리하며, 고객 생애 가치 수익을 연간 22억 달러 이상 창출합니다.
ibex (NASDAQ : IBEX), un leader dans la fourniture de solutions BPO et CX alimentées par l'IA, a lancé les 2025 CX Leadership Awards pour récompenser les meilleurs innovateurs et leaders de l'expérience client à l'échelle mondiale. Les gagnants seront annoncés lors du dîner ibex CX Leaders à Las Vegas pendant la Customer Contact Week, le 11 juin 2025.
Ces prix célèbrent l'excellence dans l'engagement client, la création d'expérience et l'optimisation du parcours client. ibex associe la technologie IA à plus de 20 ans d'expertise en CX grâce à ses solutions Wave iX. L'entreprise exploite environ 30 sites dans le monde, emploie plus de 31 000 personnes, gère près de 175 millions d'interactions clients et génère plus de 2,2 milliards de dollars de revenus clients à vie chaque année.
ibex (NASDAQ: IBEX), ein führender Anbieter von BPO- und KI-gestützten CX-Lösungen, hat die 2025 CX Leadership Awards ins Leben gerufen, um weltweit herausragende Innovatoren und Führungskräfte im Bereich Kundenerfahrung zu würdigen. Die Gewinner werden am 11. Juni 2025 beim ibex CX Leaders Dinner in Las Vegas während der Customer Contact Week bekannt gegeben.
Die Auszeichnungen feiern Exzellenz in Kundenbindung, Erfahrungsgestaltung und Optimierung der Customer Journey. ibex kombiniert KI-Technologie mit über 20 Jahren CX-Erfahrung durch seine Wave iX-Lösungen. Das Unternehmen betreibt rund 30 globale Standorte, beschäftigt mehr als 31.000 Mitarbeiter, verwaltet fast 175 Millionen Kundeninteraktionen und generiert jährlich über 2,2 Milliarden US-Dollar an lebenslangen Kundenumsätzen.
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Industry’s Top Awards Celebrate the Innovators and Game-Changers in Customer Experience
WASHINGTON, May 21, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), the leading global provider of business process outsourcing (BPO) and AI-powered CX solutions, today kicked off the 2025 CX Leadership Awards, which honor the top customer experience (CX) innovators, leaders, and contributors around the world.
This year’s CX Leadership Award nominees, selected from an ultra-competitive roster of renowned CX experts and visionaries, will be announced over the coming weeks. Winners will be crowned on June 11, 2025 at the ibex CX Leaders Dinner in Las Vegas during Customer Contact Week (CCW).
“As the AI-powered CX leader, ibex is pleased to congratulate the 2025 CX Leadership Award nominees for their industry leadership, technological innovation, and ability to leverage the latest digital and AI-powered solutions to redefine CX,” said Julie Casteel, Chief Strategic Accounts Officer and CMO at ibex. “Our experience working with the world’s most iconic brands to deliver differentiated customer experiences gives us a unique perspective to recognize the best of the best.”
The ibex CX Leadership Awards spotlight the individuals and organizations whose vision and innovation are actively reshaping the customer experience industry. Honorees excel in enabling seamless customer engagement, creating extraordinary customer experiences, and optimizing the customer journey.
ibex expertly combines cutting-edge AI technology with over 20 years of unparalleled CX expertise to create groundbreaking AI-powered solutions. ibex Wave iX solutions enable top brands to refine and elevate their customer interactions, ensuring a seamless customer journey while accelerating growth, enhancing service delivery, and maximizing impact.
About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of more than 31,000 employees together with industry-leading technology, including its AI-powered ibex Wave iX solutions suite, to manage nearly 175 million critical customer interactions, adding over
Media Contact:
Dan Burris
ibex
Daniel.Burris@ibex.co
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/bc623898-8533-4aae-aff1-90f4ae94ae76
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