Welcome to our dedicated page for IBEX news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on IBEX stock.
IBEX Limited reports news on its outsourced business services, business process outsourcing, and AI-powered customer experience operations. Company updates commonly cover quarterly results, fiscal guidance, digital acquisition activity, growth across client verticals such as healthcare, technology, retail and e-commerce, utilities, logistics, fintech, and travel, transportation and logistics.
IBEX news also includes developments in AI-enabled customer engagement, including the ibex Wave iX solution suite, AI agent-to-human agent workflows, analytics, automation, responsible AI certification, technology partnerships, conference participation, and investor communications. These updates reflect the company's focus on end-to-end customer journeys for global brands across digital and contact-center channels.
On February 22, 2023, ibex (NASDAQ: IBEX) announced its partnership with CareFirst BlueCross BlueShield to support the 2023 CIAA Men’s and Women’s Basketball Tournament in Baltimore, held from February 21-25. This event is significant as the CIAA is the oldest historically black athletic conference in the U.S. and draws substantial attendance. Julie Casteel, CMO of ibex, emphasized the company’s commitment to talent and leadership showcased during the tournament. CareFirst’s Eric Showalter noted the partnership aims to positively impact Baltimore's community and economic growth.
IBEX Limited reported a 5.5% increase in second-quarter revenue, totaling $139.4 million, compared to the prior year.
Revenue from BPO 2.0 clients saw a remarkable 16.9% growth, contributing 77.3% of total revenue. However, net income dropped to $1.9 million, reflecting a revenue margin decline due to share warrant revaluation.
Non-GAAP adjusted net income increased significantly to $11.7 million, with adjusted EBITDA rising 40.5% to $25.1 million. The company raised its adjusted EBITDA guidance for FY2023 to $82 million to $84 million.
IBEX Limited (Nasdaq: IBEX) announced it will report its second quarter 2023 financial results on February 15, 2023, after market close. A conference call and webcast will occur at 4:30 p.m. ET to discuss the financial outcomes and business outlook. IBEX specializes in business process outsourcing (BPO), providing customer engagement technology solutions and operates 34 facilities globally, employing over 30,000 people. The company manages nearly 200 million customer interactions annually, contributing over $2.2 billion in lifetime customer revenue.
ibex (NASDAQ: IBEX) announced its recognition as a Finalist in the Contact Center or Customer Service Outsourcing Provider of the Year category at the 17th annual Stevie Awards for Sales & Customer Service. This marks the second consecutive year ibex has received this honor, reflecting its commitment to delivering exceptional customer experiences. The awards event is scheduled for March 3, 2023, in Las Vegas, with over 2,300 nominations evaluated by more than 170 judges from various industries.
ibex (NASDAQ: IBEX) has been honored with the Great Place to Work Certification™ in Nicaragua for the fourth consecutive year, emphasizing its commitment to employee satisfaction and culture. CEO Bob Dechant highlights the inclusive environment as essential for business success, enabling employees to deliver exceptional customer experiences. Additionally, ibex was recognized as one of the Best Workplaces for Women in Central America and the Caribbean for the second year in a row, underscoring its dedication to providing outstanding opportunities for its workforce.
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ibex (NASDAQ: IBEX) announced the hiring of Michael Thigpen as SVP of Channel Partnerships to enhance its channel strategy. Thigpen will spearhead new programs and incentives for strategic partners like Zendesk and Talkdesk. This strategic recruitment is aimed at strengthening partnerships and boosting sales opportunities globally. Thigpen brings over 12 years of BPO experience, including leadership roles in technology partnerships. The company operates with 34 facilities worldwide and employs over 30,000 staff, contributing to significant customer engagement and revenue growth.
IBEX Limited reported a strong first quarter for fiscal year 2023, with a revenue increase of 17.8% to $127.9 million year-over-year. Revenue from BPO 2.0 clients surged 44.3%, making up 76% of total revenue. Net income rose to $4.3 million with a margin of 3.4%, while non-GAAP adjusted EBITDA jumped 59.1% to $18.2 million. Additionally, fully diluted EPS climbed to $0.23. IBEX reaffirmed its fiscal year 2023 guidance, projecting organic revenue of $545 million to $555 million.
ImmunityBio announced positive results from the QUILT 3.032 trial involving N-803 combined with BCG for treating non-muscle invasive bladder cancer (NMIBC). The trial achieved a 71% complete response (CR) rate in carcinoma in situ (CIS) patients, with a median duration of response at 26.6 months. The FDA is reviewing the Biologics License Application (BLA) for this combination, with a decision expected on May 23, 2023. The treatment demonstrated significant efficacy, with a 90% probability of avoiding cystectomy at 24 months.
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