Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Ltd (IBEX) is a global leader in business process outsourcing and AI-powered customer engagement solutions, serving enterprises across telecommunications, healthcare, and financial services. This news hub provides investors and industry professionals with essential updates on the company's strategic initiatives, technological advancements, and market positioning.
Access timely updates including earnings announcements, partnership developments, and innovation milestones related to IBEX's digital CX platforms. Our curated news collection covers critical areas such as omni-channel customer experience enhancements, AI-driven analytics implementations, and global service delivery expansions.
Key content categories include financial performance reports, technology deployments like the ibex Wave iX suite, strategic client acquisitions, and operational updates across the company's global delivery centers. Each update is selected for its relevance to understanding IBEX's role in shaping modern customer experience ecosystems.
Bookmark this page for streamlined access to verified corporate communications and analysis-neutral reporting on IBEX's progress in digital transformation and BPO innovation. Regular updates ensure stakeholders maintain informed perspectives on the company's evolving service offerings and industry leadership.
ibex (NASDAQ: IBEX) has expanded its operations in Honduras, hiring 500 new customer service agents to support multiple new client accounts, including a leader in the lodging industry. The company’s delivery center is located in Novacentro Mall, Tegucigalpa. Recognized as the Best Workplace in Central America and The Caribbean in 2021, ibex offers competitive compensation and development programs. The firm has positively impacted the local economy and supports community initiatives through its ibex Cares program, celebrating its 5th anniversary.
ibex (NASDAQ: IBEX) announced its recognition as a finalist for the 'Best Digital Customer Experience' award by the International Customer Management Institute (ICMI). The winners will be unveiled at the ICMI Contact Center Expo in Orlando, scheduled for October 24-27, 2022. CEO Bob Dechant emphasized the importance of optimizing customer experience (CX) in today's economic climate, advocating for the integration of digital channels to enhance customer satisfaction and loyalty. With advanced technology, ibex manages around 200 million customer interactions annually, contributing over $2.2B in customer revenue.
ibex (NASDAQ: IBEX) will sponsor Customer Contact Week 2022 at Caesars Forum, Las Vegas from June 20-23. The event is the largest of its kind globally, focusing on customer care and engagement.
On June 22, ibex will host an exclusive luncheon for CX leaders to discuss innovative strategies and technologies. John Thompson, Global Head of Sales, emphasized the importance of optimizing customer experience for revenue growth, especially in a challenging economic environment. ibex leverages its Wave X technology platform and a global workforce of over 30,000 to enhance client outcomes and satisfaction.
ibex (NASDAQ: IBEX) has expanded its healthcare market presence by appointing Dan Hess as Senior Vice President of Business Development for Healthcare. Hess, with over 25 years in healthcare sales, aims to enhance revenue growth and customer satisfaction in this vertical. His expertise includes revenue cycle and patient engagement solutions, vital for navigating the ongoing digital transformation in healthcare. ibex leverages a global team and advanced technology to offer streamlined customer experiences, managing around 200 million interactions yearly and generating over $2.2B in customer revenue.
ibex (NASDAQ: IBEX), a leader in business process outsourcing and customer engagement solutions, announced that CEO Bob Dechant will present at the 2022 Baird Global Consumer, Technology & Services Conference on June 6, 2022, at 3:45 p.m. ET in New York City. This event connects institutional and private equity investors with senior management from over 300 companies. ibex operates 35 global CX delivery centers and employs over 31,000 individuals, managing nearly 200 million customer interactions annually, contributing over $2.2 billion in lifetime customer revenue.
IBEX Limited reported its Q3 fiscal 2022 results, showing a robust 18.6% revenue increase to $129.1 million. The company's net income surged to $6.6 million, a significant recovery from a loss in the previous year. Notably, revenue from clients acquired since FY16 grew 60%, now representing 70% of total revenue. EBITDA rose to $18.8 million, though the adjusted margin dipped slightly due to growth-related expenses. IBEX reaffirmed its guidance for continued revenue growth exceeding 10% annually, propelled by strengths in FinTech and HealthTech verticals.
IBEX Limited (Nasdaq: IBEX) will announce its third quarter fiscal year 2022 financial results on May 18, 2022, after market close. Management will host a conference call at 4:30 p.m. ET to discuss the financial outcomes and the business outlook. IBEX is a global leader in BPO and customer engagement solutions, managing nearly 200 million customer interactions annually and generating over $2.2 billion in customer revenue each year. For further details, visit their investor page.
ibex (NASDAQ: IBEX) announced its participation in CS Week 2022 in Phoenix from May 2-6, showcasing innovative customer experience (CX) solutions for utilities. Highlighting the increasing need for enhanced customer relations, ibex emphasizes its strong partnerships, illustrated by a collaboration with FirstEnergy. The company aims to modernize utility customer engagement through technology-driven methods, including new customer experiences and digital marketplaces. With over 30,000 employees globally, ibex manages nearly 200 million customer interactions annually, generating over $2.2B in lifetime customer revenue.
ibex (NASDAQ: IBEX) has partnered with the Global Mentorship Initiative to launch a global mentorship program aimed at supporting college students from underserved communities. This initiative allows ibex leaders to mentor these students, assisting them in their educational journeys, job searches, and interview skills. The program emphasizes confidence-building and the development of soft skills, providing resources for students preparing to enter the workforce. With over 30,000 employees, ibex showcases its commitment to community outreach and workforce equity through this partnership.
ibex (NASDAQ: IBEX) has announced its sponsorship of the 2022 Caitlin Robb Foundation Golf Tournament in Phoenix, aimed at fighting pediatric cancer. CEO Bob Dechant expressed the company's commitment to supporting new treatments for children battling cancer.
The Caitlin Robb Foundation, established in memory of a child who succumbed to cancer, has contributed over $2.3 million to children's cancer research and assistance programs in the past 27 years. ibex continues to focus on community support while delivering innovative business process outsourcing solutions globally.