Welcome to our dedicated page for IBEX news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on IBEX stock.
IBEX Limited reports news on its outsourced business services, business process outsourcing, and AI-powered customer experience operations. Company updates commonly cover quarterly results, fiscal guidance, digital acquisition activity, growth across client verticals such as healthcare, technology, retail and e-commerce, utilities, logistics, fintech, and travel, transportation and logistics.
IBEX news also includes developments in AI-enabled customer engagement, including the ibex Wave iX solution suite, AI agent-to-human agent workflows, analytics, automation, responsible AI certification, technology partnerships, conference participation, and investor communications. These updates reflect the company's focus on end-to-end customer journeys for global brands across digital and contact-center channels.
ibex (NASDAQ: IBEX) has expanded its healthcare market presence by appointing Dan Hess as Senior Vice President of Business Development for Healthcare. Hess, with over 25 years in healthcare sales, aims to enhance revenue growth and customer satisfaction in this vertical. His expertise includes revenue cycle and patient engagement solutions, vital for navigating the ongoing digital transformation in healthcare. ibex leverages a global team and advanced technology to offer streamlined customer experiences, managing around 200 million interactions yearly and generating over $2.2B in customer revenue.
ibex (NASDAQ: IBEX), a leader in business process outsourcing and customer engagement solutions, announced that CEO Bob Dechant will present at the 2022 Baird Global Consumer, Technology & Services Conference on June 6, 2022, at 3:45 p.m. ET in New York City. This event connects institutional and private equity investors with senior management from over 300 companies. ibex operates 35 global CX delivery centers and employs over 31,000 individuals, managing nearly 200 million customer interactions annually, contributing over $2.2 billion in lifetime customer revenue.
IBEX Limited reported its Q3 fiscal 2022 results, showing a robust 18.6% revenue increase to $129.1 million. The company's net income surged to $6.6 million, a significant recovery from a loss in the previous year. Notably, revenue from clients acquired since FY16 grew 60%, now representing 70% of total revenue. EBITDA rose to $18.8 million, though the adjusted margin dipped slightly due to growth-related expenses. IBEX reaffirmed its guidance for continued revenue growth exceeding 10% annually, propelled by strengths in FinTech and HealthTech verticals.
IBEX Limited (Nasdaq: IBEX) will announce its third quarter fiscal year 2022 financial results on May 18, 2022, after market close. Management will host a conference call at 4:30 p.m. ET to discuss the financial outcomes and the business outlook. IBEX is a global leader in BPO and customer engagement solutions, managing nearly 200 million customer interactions annually and generating over $2.2 billion in customer revenue each year. For further details, visit their investor page.
ibex (NASDAQ: IBEX) announced its participation in CS Week 2022 in Phoenix from May 2-6, showcasing innovative customer experience (CX) solutions for utilities. Highlighting the increasing need for enhanced customer relations, ibex emphasizes its strong partnerships, illustrated by a collaboration with FirstEnergy. The company aims to modernize utility customer engagement through technology-driven methods, including new customer experiences and digital marketplaces. With over 30,000 employees globally, ibex manages nearly 200 million customer interactions annually, generating over $2.2B in lifetime customer revenue.
ibex (NASDAQ: IBEX) has partnered with the Global Mentorship Initiative to launch a global mentorship program aimed at supporting college students from underserved communities. This initiative allows ibex leaders to mentor these students, assisting them in their educational journeys, job searches, and interview skills. The program emphasizes confidence-building and the development of soft skills, providing resources for students preparing to enter the workforce. With over 30,000 employees, ibex showcases its commitment to community outreach and workforce equity through this partnership.
ibex (NASDAQ: IBEX) has announced its sponsorship of the 2022 Caitlin Robb Foundation Golf Tournament in Phoenix, aimed at fighting pediatric cancer. CEO Bob Dechant expressed the company's commitment to supporting new treatments for children battling cancer.
The Caitlin Robb Foundation, established in memory of a child who succumbed to cancer, has contributed over $2.3 million to children's cancer research and assistance programs in the past 27 years. ibex continues to focus on community support while delivering innovative business process outsourcing solutions globally.
ibex (NASDAQ: IBEX) has appointed Angel “Potski” Alvarez as the new President of ibex Philippines. This strategic move follows Alvarez's successful tenure since 2017, during which he expanded the workforce from 7,000 to over 10,000 employees and doubled the number of contact centers to eight. Under his leadership, the company achieved significant revenue growth and enhanced employee engagement. Additionally, ibex has demonstrated social responsibility by raising over $200,000 for Super Typhoon Odette victims, showcasing a commitment to community welfare.
ibex (NASDAQ: IBEX) has announced its sponsorship of the Customer Response Summit in Clearwater, Florida, taking place from March 28 to March 30, 2022. The company will host a session featuring CX expert Shannon Hodges from Opendoor on March 29, focusing on creating a unified, customer-centric operation. Key topics include overcoming challenges in product-siloed CX and enhancing customer journeys. ibex aims to boost customer value and satisfaction through innovative BPO solutions, with over 35,000 employees driving significant customer interactions globally.
ibex (NASDAQ: IBEX) has launched Augment by ibex, a staff augmentation and managed services solution. This service aims to provide specialized talent across high-demand fields like IT, cyber security, and data analytics. With a focus on enabling global businesses to scale efficiently, Augment by ibex leverages the company's established reputation and technology platform, Wave X. This new offering is positioned to help companies reduce recruitment and operational costs while maintaining high performance from day one.