net2phone Launches Integrated Communications for Hospitality Providers

Rhea-AI Summary

net2phone (NASDAQ:IDT) launched an integrated cloud communications solution for hospitality on Feb 19, 2026. The solution syncs voice, video, messaging and call-detail records with popular property management systems for unified reporting, automated guest-centric workflows, centralized control, billing integration, and AI-driven front-desk automation.

net2phone says the offering improves staff productivity, guest responsiveness, and billing accuracy while enabling web and mobile management across departments.

News Market Reaction – IDT

+2.22%

1 alert

+2.22% News Effect

On the day this news was published, IDT gained 2.22%, reflecting a moderate positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Reality Check

Price: $49.62 Vol: Volume 133,034 vs 20-day ...

normal vol

$49.62 Last Close

Volume Volume 133,034 vs 20-day avg 155,097 (relative volume 0.86) indicates no unusual pre-news activity. normal

Technical Shares at $48.63 are trading below the 200-day MA of $56.24, with the 52-week range between $45.07 and $71.12.

Peers on Argus

IDT was down 0.27% pre-news while peers were mixed: GOGO +7.69%, CCOI +5.05%, LI...

IDT was down 0.27% pre-news while peers were mixed: GOGO +7.69%, CCOI +5.05%, LILA +0.52%, but LILAK -0.51% and IRDM -1.07%. Moves do not show a unified telecom trend.

Historical Context

5 past events · Latest: Feb 12 (Positive)

Pattern 5 events

Date	Event	Sentiment	Move	Catalyst
Feb 12	Product/feature update	Positive	-1.2%	BOSS Money app highlighted as digital alternative amid new 1% remittance tax.
Feb 10	Operational metrics	Positive	+1.7%	January 2026 NRSInsights data showed higher same-store sales and transaction volumes.
Jan 09	Operational metrics	Positive	-2.1%	December 2025 NRSInsights report indicated solid YoY growth in sales and transactions.
Dec 09	Operational metrics	Positive	+2.7%	November 2025 NRSInsights data showed YoY sales growth despite softer month-over-month trends.
Dec 04	Earnings report	Positive	+0.5%	1Q26 earnings delivered revenue growth, record gross profit, and higher EBITDA and EPS.

Pattern Detected

Recent fundamentally positive updates (retail data, earnings) have produced a mix of aligned and divergent price reactions, suggesting inconsistent trading follow-through on good news.

Recent Company History

Over the last few months, IDT has reported a series of operational positives. NRSInsights’ November, December, and January reports all showed year-over-year same-store sales and transaction growth, with POS volumes above $2.0 billion monthly. First-quarter FY26 results featured revenue of $322.8M, record gross profit of $118.2M, and adjusted EBITDA of $37.9M, plus net2phone subscription revenue of $23.0M. The current hospitality-focused net2phone launch extends that segment’s growth narrative but follows a history of mixed price responses to favorable news.

Market Pulse Summary

This announcement expands net2phone’s role within IDT by targeting hospitality providers with integr...

Analysis

This announcement expands net2phone’s role within IDT by targeting hospitality providers with integrated PMS–cloud PBX capabilities and AI-assisted workflows. It builds on earlier segment momentum, where net2phone generated $23.0M in subscription revenue in 1Q26. Investors may track customer wins, usage of automated guest services, and cross-sell into existing IDT relationships, while also considering the stock’s position below its 200-day MA and the recent pattern of insider net selling.

Key Terms

property management system, cloud pbx, call detail records, do not disturb, +2 more

6 terms

property management system technical

"capabilities synchronize in real time with many popular property management system (PMS) platforms"

A property management system is software that acts as a central control center for running rental real estate or hospitality operations — it handles bookings or leases, rent and payment collection, maintenance requests, tenant or guest records, and basic reporting. Investors care because it can reduce operating costs, speed up cash flow, improve occupancy and pricing decisions, and provide reliable data to judge performance and scale the business like upgrading from a paper ledger to an automated dashboard.

cloud pbx technical

"connection between the hotel PMS and net2phone’s cloud PBX keeps guest data, room status"

A cloud PBX is a business phone system hosted by a service provider and delivered over the internet instead of on-site hardware. Think of it as renting a virtual office switchboard: companies get calling, routing and voicemail features without buying and maintaining physical equipment. For investors, cloud PBX signals a shift from one-time hardware sales to recurring subscription revenue, lower customer capital costs, and faster scaling or churn — factors that affect profitability and long-term growth potential.

call detail records technical

"Accurate call accounting and billing integration: Call detail records flow seamlessly from the PBX"

A call detail record is a digital "receipt" created each time a phone call, text, or similar communication is made, listing who communicated, when, for how long, and which networks or devices were used, but not the actual conversation content. Investors care because these records are a core operational asset for telecom and service companies—used for billing, analytics and legal compliance—and they pose material risks around data privacy, regulatory fines, and potential revenue streams from analytics or lawful data access.

do not disturb technical

"manage room status updates, minibar charges, class-of-service, voicemail, Do Not Disturb, and wake-up calls"

A 'do not disturb' status is a temporary setting or instruction that stops non‑urgent communications and notifications, like phone calls, messages, or meeting requests, so people or teams can focus without interruption. For investors, it matters because limited access to management or delayed responses can slow information flow, affect timing of decisions or deal negotiations, and make it harder to get real‑time clarity—think of it as a temporary privacy curtain that pauses incoming noise.

ai agent technical

"net2phone’s AI Agent integrates with its hospitality communications solution to automate front desk operations"

An AI agent is software that uses artificial intelligence to observe data, decide on actions, and carry them out with little or no human intervention. For investors, AI agents matter because they can automate tasks like trading, customer support, or data analysis, potentially boosting efficiency, lowering costs, and changing a company’s competitive edge—much like a tireless, adaptable assistant running parts of a business continuously.

voicemail technical

"trigger services including wake-up calls, voicemail setup, messaging, and phone access"

A voicemail is a recorded voice message left by a caller when the recipient cannot answer a phone. For investors, voicemails can matter because they may contain confirmations, instructions, or disclosures that show how decisions were made or what information was shared; think of them as a short audio receipt that can help verify facts or reveal material communications that could affect a company's value.

AI-generated analysis. Not financial advice.

net2phone’s Powerful Hospitality Solution Integrates with Most Popular Property Management Systems

NEWARK, N.J., Feb. 19, 2026 (GLOBE NEWSWIRE) -- net2phone, a global leader in cloud communications and customer-engagement solutions, today introduced an enhanced communications solution for the hospitality industry.

net2phone’s cloud-native voice, video, and messaging capabilities synchronize in real time with many popular property management system (PMS) platforms for unified reporting and streamlined workflows.

“We’re very excited to offer the hospitality industry an exceptionally powerful solution that will dramatically elevate the quality and efficiency of their operations,” said Jonah Fink, President at net2phone. “Through our solution, hoteliers benefit from fully integrated communications — driving enhanced staff productivity, more responsive and efficient workflows, and, ultimately, a better guest experience.”

Key benefits of the net2phone hospitality solution include:

Realtime PMS + cloud PBX integration: A live connection between the hotel PMS and net2phone’s cloud PBX keeps guest data, room status, billing, and call activity secure and aligned across front desk, housekeeping, and back-office teams.

Automated, guest-centric workflows: Guest events such as check-in, room changes, and check-out automatically trigger services including wake-up calls, voicemail setup, messaging, and phone access, enabling staff to focus on enhancing and personalizing the guest experience.

Accurate call accounting and billing integration: Call detail records flow seamlessly from the PBX to the PMS, applying flexible billing rules and posting charges directly to the guest folio for cleaner invoices and reduced revenue leakage.

Centralized control of voice services: Hotel staff across departments can manage room status updates, minibar charges, class-of-service, voicemail, Do Not Disturb, and wake-up calls from a single platform accessible through web and mobile to improve coordination and speed room readiness.

To further maximize efficiency and automate workflows, net2phone’s AI Agent integrates with its hospitality communications solution to automate front desk operations and enhance customer service. net2phone AI gracefully handles these hospitality tasks and more:

• Assists guests with booking rooms;
• Answers FAQs and coordinates across departments as needed;
• Welcomes website visitors, answers questions instantly, and guides guests exactly to what they need.
  
  

For more information about the net2phone’s hospitality solution, or to schedule a demo, please visit net2phone.com/hospitality.

About net2phone:
net2phone’s innovative AI-powered communications and task execution help businesses around the globe succeed through smarter conversations, automated workflows, and enhanced insight. net2phone’s commitment to delivering reliable and high-quality communications services has earned it a reputation as a leader in both innovation and growth. net2phone is a subsidiary of IDT Corporation (NYSE: IDT). To learn more, please visit net2phone.com or connect on LinkedIn.

net2phone Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com

IDT Corporation Investor Relations Contact:
Bill Ulrey
Phone: (973) 438-3838
E-mail: invest@idt.net

# # #

FAQ

What did net2phone (IDT) announce on February 19, 2026 for hospitality providers?

net2phone announced a cloud-native hospitality communications solution integrating with major PMS platforms. According to net2phone, it synchronizes voice, video, messaging, and call-detail records to enable unified reporting, automated guest workflows, centralized controls, and AI assistance for front-desk tasks and guest interactions.

How does net2phone (IDT) integrate with hotel property management systems (PMS)?

net2phone provides realtime PMS-to-cloud PBX synchronization for guest data, room status, billing, and calls. According to net2phone, the live connection posts charges to guest folios, aligns front-desk and housekeeping data, and routes call detail records for accurate invoicing.

What guest-facing automations does net2phone's hospitality solution offer for hotels?

The solution automates guest events such as check-in, room changes, and check-out to trigger services like wake-up calls and voicemail. According to net2phone, these automated, guest-centric workflows free staff to focus on personalization and faster guest service.

How does net2phone's AI Agent support hotel operations and customer service?

net2phone's AI Agent automates front-desk tasks, answers FAQs, and assists with bookings and cross-department coordination. According to net2phone, the AI also welcomes website visitors and guides guests to services, improving response speed and reducing manual workload.

Will net2phone's hospitality solution affect hotel billing and revenue accuracy?

The solution routes call detail records into the PMS to apply billing rules and post charges to guest folios. According to net2phone, this aims to produce cleaner invoices and reduce revenue leakage through automated call accounting integration.

How can hotels manage voice services with net2phone (IDT) after deployment?

Hotel staff can centrally manage voicemail, Do Not Disturb, wake-up calls, minibar charges, and class-of-service via web and mobile. According to net2phone, this centralized control improves coordination across departments and speeds room readiness and operational response.