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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
ISG (Nasdaq: III) released its 2026 ISG Provider Lens® Private/Hybrid Cloud — Data Center Services report for Brazil, finding that enterprises are reshaping hybrid cloud designs to support AI scalability, resilience and local regulations by combining private environments with Brazilian public cloud regions and in-country data processing.
According to ISG, organizations emphasize standardized operations, FinOps, policy-as-code and strong governance before deploying autonomous AI agents. The report evaluates 55 providers across five quadrants, highlights multiple Leaders and Rising Stars, and names CS Global IT as the 2026 global ISG CX Star Performer for private and hybrid cloud services.
Information Services Group (Nasdaq: III) released its 2026 ISG Provider Lens Network — Software-Defined Solutions and Services report for Australia and New Zealand, highlighting how enterprises are moving from MPLS-centric networks to managed SD-WAN, SASE and NaaS to support AI, cloud-first strategies and hybrid work.
According to ISG, organizations are adopting cloud-native, software-defined architectures, unified control frameworks and edge technologies including private 5G to enhance security, observability and resilience. The report assesses 34 providers across three quadrants and names BT International, Datacom, NTT DATA, Optus (Singtel), Orange Business, Spark NZ, Telstra and TPG/Vocus (VBI) as Leaders in all three.
Information Services Group (Nasdaq: III) has launched a global ISG Provider Lens® research study on the Oracle Cloud and Technology Ecosystem, assessing more than 75 providers that support Oracle-based cloud modernization, AI adoption and multicloud operations. The findings will appear in three quadrant reports—Professional Services, Managed Services, and OCI Solutions and Capabilities—scheduled for November 2026, with regional coverage for Asia Pacific, Brazil, the U.K. and the U.S.
Information Services Group (Nasdaq: III) has released its 2026 ISG Provider Lens® Network — Software-Defined Solutions and Services report for Germany, finding that enterprises are replacing legacy networks with software-defined architectures to support cloud, multicloud and AI workloads, address EU data and security requirements, and improve resilience.
According to ISG, German organizations are converging SD-WAN with SSE/SASE, increasingly adopting managed and co-managed services and AI-assisted network operations, and exploring edge, private 5G and low Earth orbit satellite connectivity. The report evaluates 36 providers across three quadrants and identifies multiple Leaders and Rising Stars in the German market.
Information Services Group (Nasdaq: III) has launched a new ISG Provider Lens research study on enterprise managed network services, with results to be published in December 2026. The study will evaluate more than 75 providers offering network transformation, managed network operations, Network as a Service (NaaS) and managed enterprise connectivity solutions.
The research will produce global and regional reports for the U.S., Europe and Asia Pacific, organized into four quadrants: Network Transformation Services, Managed Network Service Evolution, NaaS and Managed Enterprise Connectivity Solutions in India. ISG will incorporate expanded customer experience data based on continuous CX research.
Information Services Group (Nasdaq: III) has released its 2026 ISG Provider Lens® Future of Work — Services report for the U.S. public sector, highlighting how state, local government and education organizations are shifting from pure technology deployment to integrated workplace strategies that align people, processes and digital tools to improve mission execution.
The report finds agencies increasingly using AI in collaboration, service desks and workflows, adopting hybrid work models, focusing on digital employee experience metrics, and consolidating technologies via unified workplace strategies. ISG evaluates 30 providers across four workplace-related quadrants and identifies multiple Leaders and Rising Stars in U.S. public-sector digital workplace services.
Information Services Group (Nasdaq: III) has launched a research study on multi public cloud solution providers, with findings to appear in an ISG Provider Lens® report titled Multi Public Cloud Solutions, scheduled for December 2026. The study evaluates software platforms that help enterprises manage cost, reliability and security in distributed, AI-driven multicloud environments.
ISG is surveying more than 75 providers and will assess three quadrants: Multicloud FinOps Platforms, Multicloud Observability Platforms and Multicloud Security Platforms. The global report will include expanded customer experience data and is intended to support enterprise buyers and ISG advisory work.
Information Services Group (Nasdaq: III) launched a new ISG Provider Lens® research study on service providers that modernize contact center operations and customer experience (CX) using AI and intelligent service delivery. The resulting Contact Center — Customer Experience Services reports are scheduled for release in December 2026.
The study will assess providers across two quadrants, Intelligent CX Operations and CX Modernization Services, with geographically focused coverage of Australia, Brazil, Europe and the global market to support enterprise buying and transformation decisions.
Information Services Group (Nasdaq: III) has released its 2026 ISG Provider Lens® Future of Work — Services report for the U.K., highlighting how enterprises are embedding governed, AI-augmented operations into everyday workflows and prioritizing employee experience, productivity outcomes and responsible AI adoption.
The report assesses 43 providers across five workplace-related quadrants, naming Accenture, Capgemini, Fujitsu, HCLTech, Infosys, TCS and Wipro as Leaders in four quadrants each, and recognizing several others as Leaders or Rising Stars. Deutsche Telekom is named the global ISG CX Star Performer for 2026, based on Voice of the Customer survey scores. The report is available to subscribers or via one-time purchase, with a customized version offered by Computacenter.
Information Services Group (Nasdaq: III) has published its 2026 ISG Provider Lens Cybersecurity — Services and Solutions report for Switzerland, highlighting that Swiss enterprises are increasingly outsourcing cybersecurity amid budget constraints, talent shortages, AI-enabled attacks and sovereignty requirements favoring in-country managed security services.
The report assesses 38 providers across five security quadrants, including post-quantum encryption consulting. It names InfoGuard and Swisscom as Leaders in all quadrants, multiple global firms as multi-quadrant Leaders, and recognizes EY as the global ISG CX Star Performer for 2026 among cybersecurity providers.