Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Information Services Group (Nasdaq: III) published its 2026 report examining specialty analytics and AI services for life sciences companies. The report evaluates 22 providers in one category.
ISG finds that life sciences companies are adopting AI across research, clinical trials and regulatory work, while fragmented data and legacy platforms can limit deployment and reliability. Its findings emphasize traceable evidence, expert validation and human oversight. The report names nine providers as Leaders, Infocepts as a Rising Star and HCLTech as the global 2026 ISG CX Star Performer. It is available by subscription or one-time purchase.
Information Services Group (Nasdaq: III) published its 2026 research report examining supply chain modernization services and provider capabilities in Brazil. The ISG Provider Lens Supply Chain Services report evaluates 31 providers across three categories covering operations modernization, orchestration and control towers, and risk, resilience and compliance.
ISG finds that Brazilian enterprises are adopting integrated systems, AI and digital twins to coordinate operations and anticipate disruptions. The research also examines predictive monitoring, multi-level supplier management and the integration of cybersecurity, weather and geopolitical risks into supply chain planning. Accenture, Deloitte, EY and TCS were named Leaders in all three categories. The report is available through subscriptions or a one-time purchase.
Information Services Group (Nasdaq: III) published research examining how enterprises in Asia Pacific are adapting AWS environments for AI deployments. The 2026 ISG Provider Lens AWS Ecosystem partners report evaluates 42 providers across four service categories, covering professional services, managed services, data lifecycle management and AI-powered business transformation.
ISG finds that enterprises are combining application modernization with stronger data foundations and local regulatory controls. It also identifies growing scrutiny of cloud costs and greater emphasis on reliable operations as AI use expands. The report is available to subscribers or for one-time purchase.
Information Services Group (Nasdaq: III) published its 2026 U.S. UKG Pro Ecosystem report evaluating workforce technology service providers. ISG finds that enterprises increasingly assess workforce modernization through productivity, efficiency, employee experience and measurable business value, with greater emphasis on data quality and ongoing optimization after deployment.
The report evaluates 25 providers across three service categories: transformation, deployment and integration, and performance and optimization. Accenture, HCLTech, HR Path, HRchitect, Mosaic Consulting Group and TCS received Leader designations in all three categories. The research also examines interest in readiness for UKG’s People Fabric data platform and AI governance frameworks.
Information Services Group (III) published a U.S. AWS ecosystem report examining how enterprises integrate cloud operations, AI and data governance. ISG finds that organizations are moving beyond cloud migration toward application updates, AI deployment and trusted data foundations, with greater attention to operating results and cost controls.
The 2026 ISG Provider Lens AWS Ecosystem Partners report evaluates 42 providers across four service categories, covering professional services, managed services, data lifecycle management and AI-powered business transformation. The research also examines enterprises’ efforts to track cloud and AI spending together. It is available by subscription or one-time purchase.
ISG (III) published research showing only 8% of surveyed insurance business process outsourcing users would renew their contracts unchanged. Among 110 outsourcing users, 86% would renegotiate for AI-driven efficiencies or rework terms and service levels if renewing today.
The study, commissioned by mea Platform, surveyed 150 insurance decision-makers across North America, Europe and Asia in August 2026. AI-led innovation fell below expectations for 49% of outsourcing users, while strategic value fell short for 39%. For high-consequence underwriting and claims decisions, 75% of respondents would trust only an insurance-specific model or a governed hybrid approach.
Information Services Group (Nasdaq: III) published research examining how insurers are integrating analytics and artificial intelligence into core business operations. The 2026 ISG Provider Lens Specialty Analytics and AI Services — Insurance report evaluates 16 providers in one category.
ISG finds that underwriting receives the largest share of insurers’ analytics and AI investment, while companies also deploy these tools in claims handling and customer interactions. Other findings cover cloud-based data modernization, AI governance and demand for reusable AI components. The report is available to subscribers or for one-time purchase.
Information Services Group (Nasdaq: III) published its 2026 Guidewire Services Ecosystem report examining insurers’ cloud migrations and technology modernization priorities.
ISG finds that insurers are using migrations to reassess claims and billing processes, remove customizations and modernize integrations. Aging systems, incomplete documentation and data conversion can complicate transitions, prompting demand for phased cutovers and automated validation. The report describes adoption of assistive AI with human oversight, while autonomous execution remains less prevalent because consumer-facing insurance decisions require accountable review.
Information Services Group (III) published its U.S. digital sustainability report, examining how enterprises adapt investments to differing regulatory requirements. The research describes a shift toward tools addressing energy costs, asset performance and market access, alongside growing attention to AI-related energy consumption.
The 2026 ISG Provider Lens Digital Sustainability report evaluates 66 providers across three categories covering strategy, asset and value-chain solutions, and IT. Its findings highlight common compliance controls and more efficient use of computing capacity. The report is available to subscribers or for one-time purchase.
Information Services Group (Nasdaq: III) published research finding that most surveyed enterprises expect AI to increase field services demand through 2028.
The survey of 200 field services decision-makers at large enterprises in the Americas and Europe found that 56 percent expect AI infrastructure or AI-enabled devices to drive additional demand through the end of 2028. Respondents expect one-quarter of incidents to be resolved without human intervention by year-end 2028, compared with 14 percent today. They also expect incidents requiring onsite technicians to fall from nearly 29 percent to 17 percent, with that work often involving specialized support for mission-critical systems.