Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Deloitte was named a Leader in the ISG Provider Lens Workday Ecosystem Services 2026 study across all three assessed regions. The recognition covered the United States, Europe and Asia Pacific and all four service categories: Transformation Services, Deployment and Integration Services, Performance and Optimization Services, and Innovation on Workday. This was Deloitte's fourth such recognition in the US and Europe and its second in APAC.
Information Services Group (Nasdaq: III) published its 2026 global Amazon Connect Ecosystem report, evaluating providers across two service categories.
The report assesses 44 providers in AWS Native Integrations and Intelligent Experiences. ISG finds that enterprises are replacing fragmented customer-service systems with cloud-based environments and using AI to automate repetitive interactions and assist employees. It also identifies growing use of agentic capabilities for real-time decisions and demand for compliance tools. Accenture, Capgemini, Cognizant, DXC Technology, Genpact and TCS received Leader designations in both categories. The report is available by subscription or one-time purchase.
Information Services Group (Nasdaq: III) published its 2026 assessment of AWS ecosystem providers serving enterprises in the U.K.
The research evaluates 46 providers across four service categories, covering professional services, managed services, data lifecycle management and AI-powered business transformation. ISG finds that U.K. enterprises are adopting advanced AI while emphasizing security, data sovereignty and cloud spending controls, increasing reliance on specialized providers. Its findings also highlight growing interest in U.K.-based operations and local regulatory expertise. The assessment names eight providers as Leaders across all four categories and is available by subscription or one-time purchase.
Information Services Group (Nasdaq: III) published two global research reports examining how enterprises delegate defined operational tasks to AI agents under human oversight. ISG finds that agents’ technical capabilities are advancing faster than companies are assigning them responsibility, reflecting concerns about accountability, permissions and security.
The 2026 ISG Provider Lens Agentic AI Services report evaluates 60 large and midsize providers across two categories. Its companion specialists report evaluates 21 providers and describes a shift from isolated task agents toward multi-step workflows. The research examines how authentication, audit trails and escalation rules govern agents’ actions and return responsibility to people.
Information Services Group (Nasdaq: III) published its 2026 Workday Ecosystem report for Europe, evaluating service providers across four categories. The research covers 22 providers and examines transformation, deployment and integration, performance and optimization, and innovation services.
ISG finds that European enterprises increasingly view Workday as a long-term investment, prioritizing ongoing improvements, practical AI applications and closer integration of HR and finance. The research also examines how regional regulatory requirements shape platform configurations. Accenture, Cognizant, Deloitte, Kainos, PwC and Strada were named Leaders in all four categories. The report is available through subscriptions or a one-time purchase.
Information Services Group (Nasdaq: III) published its Asia Pacific Workday ecosystem research, evaluating providers across four service categories. The 2026 assessment covers 26 providers, spanning transformation, deployment and integration, performance and optimization, and innovation services.
ISG finds that regional enterprises are connecting finance, human resources and payroll systems while preparing data and processes for AI-enabled workflows. The research is available to subscribers or for one-time purchase.
Information Services Group (Nasdaq: III) published its 2026 U.S. Workday Ecosystem report examining enterprise demand for AI adoption and platform expansion.
ISG finds that enterprises increasingly want providers to connect human capital management with other business functions and deliver measurable improvements after implementation. Larger enterprises are focused on expanding existing deployments, while midmarket adoption is growing. The report also identifies concerns that poor data quality and integration complexity may impede adoption.
The research evaluates 34 providers across four service categories, covering transformation, deployment and integration, performance and optimization, and innovation on Workday.
Information Services Group (Nasdaq: III) published its 2026 report examining specialty analytics and AI services for life sciences companies. The report evaluates 22 providers in one category.
ISG finds that life sciences companies are adopting AI across research, clinical trials and regulatory work, while fragmented data and legacy platforms can limit deployment and reliability. Its findings emphasize traceable evidence, expert validation and human oversight. The report names nine providers as Leaders, Infocepts as a Rising Star and HCLTech as the global 2026 ISG CX Star Performer. It is available by subscription or one-time purchase.
Information Services Group (Nasdaq: III) published its 2026 research report examining supply chain modernization services and provider capabilities in Brazil. The ISG Provider Lens Supply Chain Services report evaluates 31 providers across three categories covering operations modernization, orchestration and control towers, and risk, resilience and compliance.
ISG finds that Brazilian enterprises are adopting integrated systems, AI and digital twins to coordinate operations and anticipate disruptions. The research also examines predictive monitoring, multi-level supplier management and the integration of cybersecurity, weather and geopolitical risks into supply chain planning. Accenture, Deloitte, EY and TCS were named Leaders in all three categories. The report is available through subscriptions or a one-time purchase.
Information Services Group (Nasdaq: III) published research examining how enterprises in Asia Pacific are adapting AWS environments for AI deployments. The 2026 ISG Provider Lens AWS Ecosystem partners report evaluates 42 providers across four service categories, covering professional services, managed services, data lifecycle management and AI-powered business transformation.
ISG finds that enterprises are combining application modernization with stronger data foundations and local regulatory controls. It also identifies growing scrutiny of cloud costs and greater emphasis on reliable operations as AI use expands. The report is available to subscribers or for one-time purchase.