CGI named a Leader in ISG Provider Lens® Global Capability Center (GCC) Services 2026 report

Rhea-AI Summary

CGI (NYSE:GIB) has been named a Leader in the Design and Setup quadrant and a Rising Star in the Optimization and Enhancement quadrant of the ISG Provider Lens® Global Capability Center (GCC) Services 2026 report.

The recognition highlights CGI's AI-powered, value-driven GCC design, setup and transformation capabilities, including large-scale programs, build-operate-transfer models, joint ventures, and outcome-based delivery models that support clients' shift from cost-focused shared services to innovation-driven global delivery centers.

News Market Reaction – III

-0.23%

-0.23% Session close to close

In the May 14 session, III declined 0.23%, reflecting a mild negative market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement highlights ISG’s influence as an evaluator of technology and services providers, w...

Analysis

This announcement highlights ISG’s influence as an evaluator of technology and services providers, with CGI named a Leader and Rising Star in its GCC services report. For ISG shareholders, such recognitions reinforce the relevance of its benchmarking franchise, complementing recent ISG Provider Lens publications across AI, healthcare and aerospace. Investors may watch how continued report activity supports demand for ISG’s advisory work and whether revenue and profitability trends from recent filings, such as the $61.2 million quarterly revenue, remain durable.

Historical Context

5 past events · Latest: May 12 (Neutral)

Pattern 5 events

Date	Event	Sentiment	24h Move	Catalyst
May 12	Sector research report	Neutral	+2.4%	Release of ISG Provider Lens report on U.S. aerospace and defense services.
May 12	AI services report	Neutral	+2.4%	Publication of global Intelligent Robotics and Physical AI Services report.
May 12	Salesforce ecosystem study	Neutral	+2.4%	Report on Salesforce ecosystem partners and generative AI use in Germany.
May 11	Healthcare AI report	Neutral	+2.5%	Global AI Services in Healthcare report highlighting enterprise-wide AI deployment.
May 08	Sustainability study launch	Neutral	-3.1%	Launch of research study on providers of digital sustainability services.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Recent ISG research- and study-related announcements often coincided with modest single-day moves, mostly positive but with one notable negative reaction.

Recent Company History

Over the past week, ISG news has focused on new ISG Provider Lens reports and research initiatives. On May 8, a sustainability services study announcement saw a -3.12% move. Subsequent AI and sector reports on May 11–12 were followed by consistent positive reactions of about 2.4–2.48%. The current recognition of CGI in an ISG-branded report continues this research-centric narrative, underscoring ISG’s role as a benchmarking and advisory authority for technology and services providers.

Key Terms

global capability center (gcc), build-operate-transfer (bot)

2 terms

global capability center (gcc) technical

"the report evaluates service providers that support enterprises across the GCC lifecycle"

A global capability center (GCC) is a centralized unit, usually in a different country, that handles a company’s shared services such as technology, finance, customer support, or research and development. Think of it like a central kitchen that prepares meals for a restaurant chain: it can lower costs, standardize quality and speed up innovation across the business, which affects profit margins and growth potential that investors care about; it also creates risks around concentration, regulatory rules and talent availability.

build-operate-transfer (bot) technical

"frameworks and flexible engagement models, including build-operate-transfer (BOT) and joint ventures"

A build-operate-transfer (BOT) arrangement is a contract where an external party designs and constructs an asset, runs it for a defined period to recover costs and earn profit, then hands full ownership and control to the buyer. For investors, BOTs matter because they shift construction, operational and early-stage revenue risks to the operator while promising eventual asset ownership and future cash flows — like renting a factory that you automatically own after the lease ends.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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cgi.com/newsroom

CGI recognized for end-to-end GCC design, setup and transformation capabilities, for delivering scalable, AI-powered and value-driven GCCs

BENGALURU, India, May 14, 2026 /PRNewswire/ - CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, today announced it was named a Leader in the Design and Setup quadrant and a Rising Star in the Optimization and Enhancement quadrant in the ISG Provider Lens® Global Capability Center (GCC) Services 2026 report.

Published by Information Services Group (ISG), a leading global technology research and advisory firm, the report evaluates service providers that support enterprises across the GCC lifecycle, from strategy and setup to optimization and transformation. For CGI, this recognition reflects its ability to help enterprises build AI-powered, value-driven GCCs that go beyond traditional execution models.

CGI's dual recognition reflects its strong execution capabilities across the GCC lifecycle. In the Design and Setup quadrant, ISG recognizes CGI's expertise in delivering large-scale GCC programs with speed and structural integrity, leveraging deep client relationships, disciplined governance frameworks and flexible engagement models, including build-operate-transfer (BOT) and joint ventures. CGI's client-first, end-to-end delivery approach enables enterprises to accelerate decision-making, reduce setup complexity and establish scalable, future-ready global delivery centers.

"CGI's recognition as a leader by ISG reflects our ability to deliver end-to-end GCC capabilities that help clients move beyond traditional execution to build AI-powered, value-driven innovation hubs. With our proximity-led relationships and deep expertise spanning strategy, governance and technology enablement, we help organizations align their GCCs more closely with business priorities and deliver measurable outcomes at scale," said Gopal Chhetri, Senior Vice-President and GCC Business Leader, Asia Pacific Global Delivery Centers of Excellence.

The report also positions CGI as a Rising Star in the Optimization and Enhancement quadrant, highlighting its growing momentum in helping organizations evolve their GCCs into strategic hubs that deliver enterprise-wide value by leveraging AI-powered platforms, industry-specific solutions and outcome-based delivery models. CGI's approach enables clients to transition from traditional shared services to innovation-driven centers that support global operations and digital transformation at scale.

"CGI's strength in the GCC market comes from its deep client relationships, structured approach, and proximity-led model, helping enterprises set up, evolve, and scale GCCs with strong domain expertise and long-term delivery stability," said Gaurang Pagdi, Lead Analyst, ISG Provider Lens®.

As enterprises pivot from cost arbitrage to value creation, CGI, a trusted partner, is enabling GCC transformation through outcome-driven innovation centers that accelerate value realization and maximize investment impact.

About CGI

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2025 reported revenue is CA$15.91 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

About Information Services Group (ISG)

Information Services Group (ISG) (Nasdaq: III) is a leading global AI-centered technology research and advisory firm. Founded in 2006, ISG is a trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises. The firm specializes in digital transformation services, sourcing advisory, managed governance and operations, and market intelligence. ISG is recognized for its proprietary research, deep understanding of provider ecosystems and extensive industry expertise. Through its ISG Provider Lens® research series, the firm delivers data-driven insights and independent evaluations of service providers, helping enterprises make informed sourcing and strategic decisions. With a global team of over 1,600 professionals, ISG combines market data, advisory experience and real-world insights to help organizations maximize the value of their technology investments and accelerate business growth. For more information, visit www.isg-one.com

View original content:https://www.prnewswire.com/news-releases/cgi-named-a-leader-in-isg-provider-lens-global-capability-center-gcc-services-2026-report-302771585.html

SOURCE CGI Inc.

FAQ

What recognition did CGI (NYSE:GIB) receive in the ISG GCC Services 2026 report?

CGI was named a Leader in Design and Setup and a Rising Star in Optimization and Enhancement. According to CGI, this dual positioning reflects its capabilities across the GCC lifecycle, from initial strategy and setup to ongoing optimization and transformation using AI-powered, value-driven models.

What does CGI’s Leader position in the Design and Setup quadrant mean for its GCC services?

The Leader position indicates CGI is strongly rated for GCC design and setup capabilities. According to CGI, ISG highlights its large-scale GCC delivery, disciplined governance frameworks, flexible models like build-operate-transfer, and joint ventures that help enterprises accelerate decisions and build scalable, future-ready global delivery centers.

Why was CGI named a Rising Star in the Optimization and Enhancement quadrant for GCC services?

CGI was named a Rising Star for its growing momentum in GCC optimization and enhancement. According to CGI, ISG notes its role in evolving GCCs into strategic hubs using AI-powered platforms, industry-specific solutions and outcome-based delivery models that support enterprise-wide value and digital transformation at scale.

How does CGI use AI to support Global Capability Centers for its clients?

CGI applies AI to build value-driven GCCs that move beyond traditional execution models. According to CGI, it leverages AI-powered platforms and industry-specific solutions so GCCs function as innovation hubs, supporting global operations, faster decision-making and measurable business outcomes aligned with clients’ strategic priorities.

What GCC engagement models does CGI offer, according to the ISG 2026 assessment?

CGI offers flexible GCC engagement models, including build-operate-transfer and joint ventures. According to CGI, these models, combined with proximity-led relationships and disciplined governance, are designed to reduce setup complexity, accelerate time to value and support long-term stability in global delivery operations.

How does CGI position its GCC services as enterprises shift from cost arbitrage to value creation?

CGI positions its GCC services as enablers of value-focused, innovation-driven centers rather than pure cost-arbitrage hubs. According to CGI, its outcome-driven innovation centers aim to accelerate value realization, maximize investment impact and align GCC operations more closely with broader business priorities and digital transformation goals.