ISG to Study Providers of Advanced Analytics and AI Services

Key Terms

advanced analytics technical

Advanced analytics involves using sophisticated techniques and tools to examine large amounts of data, uncover patterns, and generate insights that might not be obvious at first glance. For investors, it’s like using a high-powered microscope to see details that help predict future trends or make better decisions. This approach helps turn complex information into clear, actionable knowledge.

data science technical

Data science uses tools from statistics and programming to collect, clean and analyze large amounts of information so people can spot patterns, test ideas and make predictions. For investors, it’s like turning a stack of receipts into a clear map: it helps identify sales trends, customer behavior and risks more quickly and reliably, so companies that apply data science can make decisions that affect revenue, costs and future value.

computer vision technical

Computer vision is technology that gives machines the ability to 'see' and make sense of images or video, turning pixels into usable information like object counts, measurements, or activity patterns. For investors, it matters because it enables automation, cost reduction and new product features across industries—from quality checks on factory lines to retail analytics—so companies that adopt effective computer vision can boost efficiency, reduce labor needs and create competitive advantages.

knowledge graphs technical

A knowledge graph is a structured map of facts where real-world things (people, products, companies, events) are shown as nodes and the connections between them as labeled links, so information is organized by meaning instead of scattered text. For investors it matters because these maps make hidden relationships and patterns easy to spot—helping with due diligence, risk detection, market research and product value—so a business that builds or uses them can gain faster, clearer insights than its peers.

knowledge graphs technical

A knowledge graph is a structured map of facts where real-world things (people, products, companies, events) are shown as nodes and the connections between them as labeled links, so information is organized by meaning instead of scattered text. For investors it matters because these maps make hidden relationships and patterns easy to spot—helping with due diligence, risk detection, market research and product value—so a business that builds or uses them can gain faster, clearer insights than its peers.

business intelligence ecosystems technical

A business intelligence ecosystem is the combined set of data, software tools, processes and people that collect, organize and turn company information into clear reports and forecasts. Think of it as a dashboard and map for management: it helps spot sales trends, inefficiencies and risks so leaders can make faster, more informed choices. Investors care because a stronger ecosystem can improve revenue visibility, lower costs and reduce forecast uncertainty.

customer experience (CX) technical

Customer experience (CX) is the overall impression and feelings a person has when interacting with a business or service, much like how a customer feels after visiting a store or using an app. It includes every touchpoint, from browsing to purchasing and support, shaping their satisfaction and loyalty. For investors, strong CX often indicates a company's ability to attract and retain customers, which can lead to long-term success.

data integration technical

Combining information from different systems and sources into a single, consistent view so decision-makers can analyze it reliably; think of merging multiple spreadsheets into one clean dashboard. For investors, strong data integration means faster, clearer insight into sales, costs, risks and trends, reducing mistakes and enabling timelier decisions about buying, holding or selling a stock.

Upcoming ISG Provider Lens^® reports will evaluate providers that support large-scale, AI-led digital transformation

STAMFORD, Conn.--(BUSINESS WIRE)-- Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers that help enterprises embed AI into decision-making across innovation, customer experience and operations.

The study results will be published in a series of comprehensive ISG Provider Lens^® reports, called Advanced Analytics and AI Services, scheduled to be released in December 2026. The reports will cover companies offering services across data science, AI and data and analytics modernization.

Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

As enterprises embark on scaled, production-level deployments that integrate AI into core workflows, demand is increasing for analytics and AI services to modernize data ecosystems, scale analytics and operationalize AI. Many organizations are also adopting more advanced AI capabilities, including computer vision and knowledge graphs, for autonomous operations. Service providers are expanding their offerings with reusable frameworks and industry-specific solutions to accelerate enterprise-wide AI adoption.

“Enterprises are focused on building unified data architectures and semantic consistency to improve AI model trust and accuracy,” said Namratha Dharshan, chief business leader at ISG. “This is becoming critical to enabling dependable, real-time decision intelligence.”

ISG has distributed surveys to 250 advanced analytics and AI service providers. Working in collaboration with ISG’s global advisors, the research team will produce two quadrants representing the advanced analytics and AI services typical enterprises are buying, based on ISG’s experience working with its clients. The two quadrants are:

• Data Science and AI Services, evaluating providers that enable enterprises to design, develop and scale context-aware data science solutions. The providers are assessed on their ability to deliver a comprehensive portfolio featuring proprietary assets, including AI and ML platforms and accelerators.
• Data and Analytics Modernization Services, assessing providers that modernize enterprise data and business intelligence ecosystems. Enterprises seek providers that offer end-to-end services assessment, architecture and data integration to improve data availability, performance and usability across the enterprise.

Geographically focused reports from the study will cover the global advanced analytics and AI services market and examine products and services available in Brazil, Europe and the U.S. ISG analysts Gowtham Kumar Sampath (U.S.), Saravanan M S (Europe) and Marcio Tabach (Brazil) will serve as authors of the reports.

A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as advanced analytics AI service providers can contact ISG and ask to be included in the study.

All 2026 ISG Provider Lens evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research.

About ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data and research, in-depth knowledge and governance of provider ecosystems, and the expertise of its 1,500 professionals worldwide working together to help clients maximize the value of their technology investments.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260424525257/en/

Press Contacts:

Laura Hupprich, ISG
+1 203-517-3100
laura.hupprich@isg-one.com

Eric Arvidson, Matter Communications for ISG
+1 978-518-4542
isg@matternow.com

Source: Information Services Group, Inc.