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News and updates for Information Services Group, Inc. (ISG) (Nasdaq: III) focus on its role as a global AI-centered technology research and advisory firm. ISG regularly issues announcements about its research programs, AI initiatives and market analyses that are relevant to enterprises evaluating technology and business services providers.
Readers can expect coverage of ISG’s AI-focused developments, such as the acquisition of the AI Maturity Index SaaS platform, which assesses and benchmarks workforce readiness for AI adoption, and the formation of an AI Acceleration Unit to coordinate AI-related advisory and research offerings. News may also highlight ISG’s plans for a proprietary insights platform with an AI-powered “intelligence advisor” designed to give organizations real-time access to ISG data and analysis on technology markets and providers.
ISG news frequently features the ISG Provider Lens® research series, which examines providers in areas like private and hybrid cloud data center services, cybersecurity services and solutions, insurance services, and digital business innovation services. Articles describe how enterprises are using AI, cloud infrastructure, digital engineering and unified services to modernize operations and address regulatory, security and customer experience challenges.
In addition, updates from ISG Software Research and its ISG Buyers Guides™ for analytics, AI analytics and enterprise resource planning (ERP) provide insight into software market trends and vendor evaluations. Investors and technology decision-makers can use this news feed to follow ISG’s research agenda, AI-centered strategies and commentary on how enterprises are adopting AI and modern technology platforms.
Information Services Group (Nasdaq: III) named Capgemini, HCLTech and Hexaware as 2025 ISG Star of Excellence Client Champions on November 19, 2025, recognizing the highest cumulative customer experience scores across regions, industries and technology areas.
Winners were chosen from feedback from enterprise IT, operations, procurement and vendor management respondents across the Americas, EMEA and Asia Pacific. Awards covered categories including AI & Data, ITO, BPO, Ecosystem and regional excellence; Capgemini won the most awards (three) and HCLTech won two.
Hexaware (Symbol: III) was recognized as a Client Champion in the 2025 ISG Star of Excellence™ Awards on Nov 20, 2025, based on direct enterprise-customer feedback.
The award reflects top customer experience scores across six ISG dimensions: Collaboration and Transparency, Execution and Delivery, Innovation and Thought Leadership, Governance and Compliance, People and Cultural Fit, and Business Continuity and Flexibility. Winners were selected from more than 2,000 providers using survey responses from thousands of enterprise clients across the Americas, EMEA, and Asia Pacific.
Information Services Group (Nasdaq: III) launched a research study on November 20, 2025, to evaluate providers of SAP-based solutions as enterprises migrate to cloud and adopt AI. ISG Provider Lens®: SAP Ecosystem reports are scheduled for release in May 2026 and will cover seven quadrants including S/4HANA system transformation (large and midmarket), application managed services, managed cloud services, SAP Business AI & BTP, and SuccessFactors HCM partner services.
ISG has surveyed more than 140 providers, will publish global and regional reports (U.S., Asia Pacific, Brazil, Germany), and names four authors for the study. The reports include expanded customer experience (CX) data for vendor evaluation.
ISG (Nasdaq: III) launched a research study and will publish a series of ISG Provider Lens®: Digital Engineering Services reports in May 2026.
The reports evaluate providers that deliver AI-enabled design and R&D, intelligent operations and connected experiences, and integrated platform and application services. ISG surveyed ~90 providers and will produce three quadrants with separate findings for large and midsize enterprises, plus geographically focused coverage for the global market and the U.S. and Europe. Reports include expanded customer experience (CX) data; ISG named regional authors and invites providers to request inclusion.
Information Services Group (Nasdaq: III) published the 2025 State of HR Technology and Service Delivery report on November 17, 2025, showing enterprises are accelerating HR modernization with SaaS and AI.
Key findings: 69% of organizations currently use SaaS or hybrid cloud for HR, rising to 83% by year-end 2027; AI budgets for HR are forecast to average $1.6 million in 2026 (a tenfold increase since 2023); AI delivers 10–15% productivity gains in selected processes; 84% plan sourcing changes within two years; only 52% see quantifiable HR tech value today.
Information Services Group (Nasdaq: III) has launched a global research study for an ISG Provider Lens®: Procurement Services report, scheduled for release in April 2026. The study evaluates how service providers enable AI-driven procurement, supply chain resilience, compliance, ESG and autonomous procure-to-pay across three quadrants: Procurement Operations Modernization Services, Strategic Sourcing and Category Management Services, and Supplier Management and Contract Lifecycle Services.
ISG surveyed ~50 providers, will produce regional and global analyses, and will include expanded customer experience (CX) data; Tarun Nathooram Vaid is the report author.
ISG (Nasdaq: III) has launched a research study and will publish the ISG Provider Lens® report Intelligent Robotics and Physical AI Services in March 2026. The study evaluates service providers that design, deploy and scale robotics and AI solutions across industrial and commercial environments, covering consulting, systems integration/engineering, managed services and Robotics as a Service.
ISG surveyed more than 160 providers, will produce three market quadrants, and features expanded customer experience (CX) data; the report is authored by ISG analyst Yash Jethani. A digital brochure lists identified providers and companies may request inclusion.
Information Services Group (Nasdaq: III) published the 2025 ISG Provider Lens® AI-driven ADM Services report for Germany on November 13, 2025, finding GenAI has moved from exploration to execution in application development and management.
Key themes: GenAI agents augment developers using internal data artifacts; emphasis on ethical use and data protection; cloud migration and hybrid architectures; sector leadership in manufacturing and healthcare; public sector digitalization and mobile app growth; talent shortages and security integration.
ISG (Nasdaq: III) released new research and will host the ISG AI Impact Summit on November 17–18, 2025 in New York. The report and summit focus on enterprise agentic AI, emphasizing data architecture redesign, governance, observability, ethical oversight and talent readiness to scale agents with greater autonomy.
Speakers include leaders from BNSF, Princess Cruise Lines, Meta, Bayer, Mayo Clinic, Thermo Fisher Scientific, Arch Insurance, Dentsu and Caterpillar. Sessions cover data quality, scaling pilots to production, human+AI collaboration, workforce impact and trust/responsible AI practices. Registration details are on the event website.
Information Services Group (Nasdaq: III) announced that three ISG leaders won 2025 Stevie Awards in the Women in Business program on November 10, 2025 in New York City.
Kimberly Tobias won a Gold Stevie for Trusted AI Advisor for Business Transformation, while Eleanor Matthews and Jenn Stein won Silver Stevies in the same category. ISG represented three of four winners in that category.
The awards recognize leadership in AI adoption, measurable AI-driven impact, trustbuilding in AI, stakeholder education on AI value and risk, and inclusivity in tech. ISG described its role in AI transformation strategy, readiness assessment, proofs of concept, and governance.