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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
ISG (Nasdaq: III) published the 2026 ISG Provider Lens® Salesforce Ecosystem Partners report for the U.K., finding that enterprises are modernizing Salesforce with stronger AI governance, data readiness and industrialized delivery models.
The report evaluates 33 providers, highlights Leaders across three quadrants, and names Hexaware as the global ISG CX Star Performer for 2026.
Information Services Group (Nasdaq: III) published the 2026 ISG Provider Lens® ServiceNow Ecosystem Partners report for the U.S., finding enterprises are shifting from project-based ServiceNow implementations to governed, advisory-led platforms that embed AI, observability and standardized blueprints to enable measurable outcomes and controlled expansion.
The report evaluates 42 providers across three quadrants and names multiple firms as Leaders and Rising Stars; customized report versions and purchases are available to subscribers or one-time buyers.
ISG (Nasdaq: III) published the 2026 ISG Provider Lens® ServiceNow Ecosystem Partners report for Europe, finding European enterprises are consolidating around ServiceNow with embedded AI, sovereignty-focused architectures, standardized delivery and industry-specific blueprints.
The report evaluates 40 providers across three quadrants and names multiple firms as Leaders and Rising Stars.
Information Services Group (Nasdaq: III) reports U.S. enterprises are adopting AI-enhanced Salesforce platforms built on unified data architectures, autonomous workflows and governed first-party data to speed processes and improve compliance.
The 2026 ISG Provider Lens Salesforce Ecosystem Partners U.S. report evaluates 40 providers, names Leaders across three quadrants and highlights trends including agentic AI, FinOps, AgentOps and RiskOps.
Information Services Group (Nasdaq: III) reports enterprises are modernizing HR with SAP SuccessFactors, embedding AI across deployment and operations while emphasizing governance, auditable controls, rollback capability and telemetry-driven monitoring. The 2026 ISG Provider Lens global SAP Ecosystem report evaluates 26 providers and names several Leaders and a Rising Star in the SAP SuccessFactors HCM Partner Services quadrant.
Key regional needs include stronger privacy controls in Europe and faster deployment and language support in Asia Pacific.
Information Services Group (Nasdaq: III) launched a research study on providers of advanced analytics and AI services, producing ISG Provider Lens reports titled Advanced Analytics and AI Services to be released in December 2026.
The study covers Data Science and AI Services and Data and Analytics Modernization Services, includes regional coverage (global, Brazil, Europe, U.S.), and incorporates expanded customer experience data.
ISG (Nasdaq: III) released the 2026 ISG Provider Lens global Procurement Services report on April 24, 2026, assessing 28 providers across three procurement quadrants.
The report highlights widespread adoption of AI across sourcing, contracting and accounts payable, names multiple Leaders and Rising Stars, and awards Wipro the 2026 global ISG CX Star Performer.
Information Services Group (Nasdaq: III) launched a research study on providers that enable enterprises to operationalize and scale agentic AI. ISG will publish an Agentic AI Services Provider Lens report in September 2026 covering development and deployment vendors, global market coverage, and CX data.
The study surveyed ~140 providers and will produce one quadrant—Agentic AI Development and Deployment Services—scoring providers on production readiness, governance, observability, security, integration, and operationalization.
Information Services Group (Nasdaq: III) launched a research study on Generative AI service providers, with ISG Provider Lens reports due in September 2026. The study evaluates providers across Strategy and Consulting and Development and Deployment services and surveyed about 170 vendors.
Geographic coverage includes global and Brazil-focused reports and expanded customer experience (CX) data will be included.
ISG (Nasdaq: III) reports Asia Pacific technology services ACV rose 16% YoY to $7.1B in Q1 2026, driven by AI demand. XaaS climbed 18% to $6.3B; IaaS rose 19% to $5.6B and SaaS was $675M. Managed services edged up 1.9% to $791M. ISG raised its 2026 XaaS growth forecast to 25% and launched an ISG AI Index showing IaaS up 160% since Dec 2022.