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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
ISG (Nasdaq: III) announced on May 5, 2026 that its Australia business earned Great Place To Work Certification for the fifth consecutive year. The certification followed a confidential employee survey with 84% participation and an average 71% positive sentiment across workplace statements.
ISG Australia cites community, collaboration, flexible work and team spirit; the team numbers nearly 60 professionals advising clients across Asia Pacific and worldwide.
Information Services Group (Nasdaq: III) will ring the Nasdaq closing bell on May 5, 2026 to mark its 20th anniversary.
Key facts: ISG reported nearly $250 million revenue in 2025, a 78% share-price gain in 2025, advises on more than $200 billion of annual client technology spend, operates with 1,500 professionals in 20 countries, and has completed 15 acquisitions since founding.
Information Services Group (Nasdaq: III) released the 2026 ISG Buyers Guides for Customer Experience Management, evaluating 42 CXM software providers across five guide categories: CXM, CJM, AI CXM, Retail CXM and Emerging Providers. The research names Salesforce and NiCE as top Overall Leaders among established vendors and highlights AI-driven orchestration, knowledge management and real-time personalization as key platform capabilities.
The guides list Exemplary and Innovative ratings for multiple vendors and identify Exotel, CallMiner and Forsta as top emerging Overall Leaders.
Information Services Group (Nasdaq: III) launched a research study on providers of AI-based automated operations. ISG will publish a series of ISG Provider Lens® reports titled Intelligent Automation Services in December 2026 covering Industry Value Chain Automation and AI for IT Operations (AIOps).
The study surveyed ~70 providers, will produce global, U.S. and Europe reports, and adds expanded customer experience (CX) data to evaluate production-ready, multi-agent automation solutions.
Information Services Group (Nasdaq: III) published the 2026 ISG Provider Lens SAP Ecosystem U.S. report on May 1, 2026. The report finds U.S. enterprises are breaking SAP modernizations into phased waves with measurable value checkpoints, expanding AI use in production, and preferring selective modernization to limit operational risk.
The report evaluates 44 providers across five quadrants and names multiple Leaders and Rising Stars; Infosys earned ISG CX Star Performer recognition for 2026.
Information Services Group (Nasdaq: III) published the 2026 ISG Provider Lens® SAP Ecosystem report for Asia Pacific on April 30, 2026. The report evaluates 34 providers across three quadrants and highlights region-wide SAP S/4HANA migrations, cloud choices, selective data migration, and cautious SAP Business AI adoption.
ISG names Accenture, Capgemini, Deloitte, HCLTech, IBM, Infosys, TCS, Tech Mahindra and Wipro as Leaders in all three quadrants, cites DXC Technology and NTT DATA as Leaders in two quadrants, and identifies Atos and Hitachi Digital Services as Rising Stars. The report is available to subscribers or for one-time purchase.
ISG (Nasdaq: III) publishes the 2026 ISG Provider Lens® ServiceNow Ecosystem Partners report for Asia Pacific, finding enterprises shift from digital transformation to AI readiness and operational resilience. The report evaluates 36 providers across three quadrants and names multiple global systems integrators as Leaders.
Enterprises in mature APAC markets focus on technical debt reduction and data sovereignty, while Southeast Asia and India pursue greenfield, multicloud ServiceNow deployments. AI activation remains cautious due to governance, cost and data readiness.
Information Services Group (Nasdaq: III) will host the 2026 ISG Future Workplace Summit on May 11–12, 2026 at Ease, 605 Third Avenue, New York City.
The summit brings HR, digital workplace and enterprise leaders from LinkedIn, McDonald’s, Pfizer, PepsiCo, Royal Caribbean, Wayfair, New York Life and others for keynotes, panels and research-driven sessions on AI-driven workplace redesign.
ISG (Nasdaq: III) published the 2026 ISG Provider Lens® Salesforce Ecosystem Partners report for the U.K., finding that enterprises are modernizing Salesforce with stronger AI governance, data readiness and industrialized delivery models.
The report evaluates 33 providers, highlights Leaders across three quadrants, and names Hexaware as the global ISG CX Star Performer for 2026.
Information Services Group (Nasdaq: III) published the 2026 ISG Provider Lens® ServiceNow Ecosystem Partners report for the U.S., finding enterprises are shifting from project-based ServiceNow implementations to governed, advisory-led platforms that embed AI, observability and standardized blueprints to enable measurable outcomes and controlled expansion.
The report evaluates 42 providers across three quadrants and names multiple firms as Leaders and Rising Stars; customized report versions and purchases are available to subscribers or one-time buyers.