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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Cigniti Technologies has been recognized as a ‘Leader’ in ISG’s Provider Lens™ report for 2022 in the category of Continuous Testing Specialists. This recognition underscores the company's commitment to quality and speed in the Business 4.0 era, where Agile and DevOps methodologies thrive. CEO Srikanth Chakkilam highlighted ongoing investments in AI-led test data management and automation through the BlueSwan™ platform. With a strong portfolio, Cigniti aims to support organizations in their digital transformation journeys.
A recent report by ISG highlights a significant shift towards sovereign clouds in France, driven by stringent data protection regulations. Enterprises and public institutions are expected to adopt these solutions to enhance data security and compliance. The report identifies key players like Accenture and Atos as leaders and notes a growing trend in hybrid cloud environments among organizations. Additionally, sustainability concerns are reshaping French enterprises' cloud strategies, favoring providers committed to renewable energy.
ISG (Nasdaq: III) has launched a study evaluating procurement service providers for enterprises and the U.S. public sector, aimed at addressing challenges posed by post-COVID-19 economic conditions. Three ISG Provider Lens™ reports will be published in March, focusing on procurement BPO services, transformation consulting, and software platforms. The research aims to help organizations modernize procurement systems amidst ongoing supply chain disruptions and calls for digital transformation.
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Information Services Group (III) has initiated a research study to analyze providers of Salesforce implementation and managed services for large and midmarket enterprises. The findings will be featured in the Salesforce Ecosystem Partners 2023 report, expected in March 2023. The study will include insights from approximately 200 service providers, categorizing them across six service quadrants. ISG aims to assist enterprise buyers in assessing vendor relationships while providing actionable data for their advisory services.
ISG TechXchange: Banking, Financial Services and Insurance event is scheduled for November 15 in New York City, featuring industry leaders from companies like Voya, Wells Fargo, and Visa. Experts will discuss crucial trends in customer engagement and the BFSI sector’s entry into the metaverse. Sessions will cover technology modernization, client acquisition challenges, and multichannel customer engagement. The event aims to explore strategies for enhancing brand loyalty and service offerings through partnerships and innovative technologies.
Digital transformation is essential for German enterprises as hybrid work becomes the norm post-COVID-19, according to the latest ISG Provider Lens™ report. The study reveals a disconnect between employers and employees regarding remote work, with over 25% of businesses considering eliminating work-at-home options. Organizations are now prioritizing hybrid work models that foster company culture while adapting to regulatory requirements like GDPR. Additionally, the report highlights the significance of consulting services in modernizing workplaces and the impact of generational shifts on employee expectations.
Information Services Group (NASDAQ: III) has released a report highlighting the growing demand for Finance and Accounting Outsourcing (FAO) services as organizations adapt to significant changes in their operations post-COVID-19. CFOs are now taking on strategic roles, pushing for business transformation while leveraging third-party providers for essential skills in budgeting, forecasting, and risk management. The report evaluates 27 providers, naming leaders such as Accenture and IBM, and emphasizes the shift towards outcome-based engagements and industry-specific solutions.
Information Services Group (Nasdaq: III) released a report indicating the U.S. media and communications sectors are transforming due to increased demand for services driven by over-the-top (OTT) platforms. Key findings highlight a shift to cloud infrastructure among telecom operators and legacy media companies, aiming to enhance service delivery and customer satisfaction. The report evaluates 21 providers across four quadrants, recognizing Accenture, HCLTech, and TCS as leaders. Additionally, trends such as AI integration and 5G application in private networks are gaining traction.
Information Services Group (Nasdaq: III) announced the finalists for the 2022 ISG Paragon Awards™ EMEA, which celebrate innovative uses of technology to drive business success. Nearly 100 applications from 28 providers were submitted. Categories include Excellence, Innovation, Transformation, Workplace of the Future, Environmental Sustainability, and Diversity. Winners will be revealed at the ISG Sourcing Industry Awards Gala Dinner on November 22 in London, concluding the ISG Sourcing Industry Conference EMEA.