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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Information Services Group (NASDAQ: III) announced the opening of nominations for the 2022 ISG Paragon Awards™ EMEA, recognizing innovative uses of technology in the sourcing industry. Nominations are accepted until October 12, 2022, and the winners will be announced during the ISG Sourcing Industry Awards Gala Dinner on November 22, 2022, in London. Categories include Excellence, Innovation, Transformation, and more, highlighting outstanding achievements in the industry.
State and local governments in the U.S. are modernizing their cybersecurity strategies to enhance IT systems amidst ongoing technology transitions, according to the 2022 ISG Provider Lens™ Cybersecurity report. The pandemic heightened demand for remote services, prompting agencies to adopt cloud solutions and advanced cybersecurity tools while addressing outdated procurement practices. ISG identified key players, including IBM as a leader in all five examined segments, emphasizing the need for better integration of security services.
Information Services Group (Nasdaq: III) has announced the winners of the inaugural ISG Women in Digital Awards, recognizing female leaders for their contributions to the digital landscape. The awards were presented during a virtual ceremony on September 13. Notable winners included Jigyasa Grover from Twitter as Rising Star and Monica Caldas from Liberty Mutual as Digital Titan of the Year. This initiative highlights the importance of women in technology and aims to foster diversity and advancement within the industry.
The 2022 ISG Provider Lens™ Cybersecurity report highlights how remote work and cloud adoption are reshaping cybersecurity strategies for enterprises in location value="LC/fr"France. With cyberattacks on the rise, organizations are investing in next-gen security measures, notably zero trust and SASE architectures. Increasing security costs and regulatory demands are prompting firms to engage managed security service providers (MSSPs) for compliance and security. The report evaluates 90 providers, naming IBM as a leader in five quadrants, while others like Atos and Accenture lead in various categories.
Information Services Group (Nasdaq: III) has launched the ISG Experience Assessment Center to analyze strategic business relationships and workforce experiences. This innovative service builds on a decade of research covering over three million data points. It aims to enhance employee satisfaction and boost collaboration with third-party providers, particularly amid ongoing labor market challenges. The Center offers tailored analyses and strategic recommendations to optimize business partnerships and improve operational effectiveness, directly addressing the effects of the Great Resignation and economic disruptions.
Information Services Group (III) has partnered with Uniphore as a Preferred Implementation Partner for their conversational AI and automation solutions. This collaboration aims to enhance contact center operations through real-time agent support and workflow automation. The U-Assist In-Call and Aftercall solutions promise significant benefits for ISG's clients, including up to a 50% reduction in handling time and 80% fewer agent errors. Both companies anticipate a stronger alignment in delivering innovative solutions to improve customer satisfaction and operational efficiency.
U.S. enterprises are shifting to unified cybersecurity systems as detailed in the 2022 ISG Provider Lens™ report. The report reveals a trend away from managing disparate products towards comprehensive end-to-end services to improve integration and resilience. Companies are investing in advanced security capabilities, recognizing the need for both immediate threat detection and long-term recovery strategies amidst evolving cyber threats. The report also evaluates 102 providers, naming leaders in various quadrants, underscoring the growing demand for integrated cybersecurity solutions.
ISG Provider Lens™ report highlights rising cybersecurity threats in Germany due to the war in Ukraine and pandemic effects. Companies are increasing investments in security solutions to combat sophisticated attacks. The report evaluates 97 providers and recognizes IBM as a leader in five quadrants for its cybersecurity solutions. The focus is on developing a holistic enterprise security approach amidst a shortage of IT professionals in the field. The report underscores the need for advanced identity and access management and training to mitigate risks.
German enterprises are increasingly adopting SAP S/4HANA, but remain hesitant about transitioning to a SaaS model, as revealed in the ISG Provider Lens™ report. The report highlights a slow migration from traditional SAP ERP systems to S/4HANA, with heightened reluctance towards public cloud implementations. While SAP's RISE initiative has gained traction among midsize clients, larger companies are more cautious. Notably, ISG evaluates 46 providers, naming leaders in various quadrants. The report emphasizes a skill shortage hindering cloud migration projects.
ISG Provider Lens™ report highlights rising cybersecurity needs in Switzerland. The report reveals an increase in cyberattacks, with over 11,500 reported incidents in the latter half of 2021. Swiss enterprises are struggling to find skilled cybersecurity personnel, prompting a shift towards external providers for comprehensive security services. The study evaluates 88 service providers across six categories, naming IBM and Atos as leaders in multiple quadrants. Companies are adopting zero-trust and SASE approaches to enhance their security strategies.