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The 2021 ISG Provider Lens™ report highlights the role of service providers in transforming U.S. manufacturing through digital engineering. Key sectors, including automotive and industrial equipment, are evolving towards automation and efficiency, driven by software-defined solutions. Notable findings include the shift from traditional manufacturing to cloud-based operations, enhancing vehicle electrification and connectivity. The report identifies Capgemini, HCL, LTTS, and Wipro as Leaders across all quadrants, while Infosys, TCS, and others lead in specific areas. The report forecasts increased software-enabled offerings from chip manufacturers.

The ISG Provider Lens™ report highlights a shift among European manufacturers towards cloud technologies to enhance digital marketing and direct-to-consumer models. The report reveals manufacturers seeking improved business agility and robust supply chain management, utilizing AI for forecasting following COVID-19 disruptions. However, the automotive sector faces chip shortages impacting production, particularly for older designs. The report ranks service providers, naming Capgemini, HCL, and Wipro as Leaders across three quadrants, while several companies are identified as Rising Stars in the sector.

The ISG Provider Lens™ report highlights a rapid shift among Australian enterprises towards cloud-native IT solutions due to the impact of the COVID-19 pandemic. Companies are increasingly engaging with AWS for cost reduction, enhanced agility, and improved security. Managed service providers are evolving to meet these needs, with many investing in skills and services related to cloud and data analytics. The report evaluates 38 providers in six quadrants, identifying leaders like Accenture and Deloitte, and noting a rise in demand for enterprise IT consulting services.

The ISG Provider Lens™ report highlights the transformation of the German healthcare system, spurred by the COVID-19 pandemic. Healthcare providers are focusing on enhancing efficiency, improving patient services, and expanding telemedicine offerings. The adoption of artificial intelligence and cloud services is on the rise, yet data protection regulations pose challenges. The report indicates that private health insurers are more digitally advanced than their federal counterparts. The study evaluates the capabilities of 27 service providers and recognizes leaders like Accenture and IBM in various quadrants.

The ISG Provider Lens™ Healthcare Digital Services Report highlights how U.S. healthcare providers are increasingly seeking digital tools to tackle challenges amplified by the pandemic. The report outlines the industry's shift towards digital transformation driven by changing regulations, patient expectations, and technological advancements. Key findings include a growing demand for value-based care, remote services, and improved data transparency. The report evaluates 38 service providers, naming Cognizant, NTT DATA, and Wipro as leaders across all five quadrants. It emphasizes the ongoing evolution within the healthcare sector in response to broader disruptions.

ISG Provider Lens™ report highlights the urgency for U.K. banks to modernize their IT systems to compete against the growing FinTech sector and open banking initiatives. The report reveals large banks are losing revenue and market share, prompting closures of over 60 branches monthly. Despite these shifts, there’s limited evidence suggesting profitability has improved from digital transformations. Banks are increasingly adopting cloud solutions and low-code platforms, while also facing rising regulatory scrutiny in the post-COVID landscape.

ISG Provider Lens™ report highlights the Nordic banking sector's shift toward digital transformation. In response to COVID-19 and rising FinTech competition, banks are modernizing their services. The report reveals that 90% of the population engages in cashless transactions, leading to revenue declines for traditional banks. Demand for third-party integration services is increasing, as banks seek AI, machine learning, and blockchain solutions for personalized customer experiences. Legacy systems are being replaced by cloud-native platforms, enhancing cost efficiency and scalability.

Information Services Group (III) reports that U.S. enterprises favor AWS as their leading hyperscale cloud provider amidst rising cloud adoption due to COVID-19. The 2021 ISG Provider Lens™ AWS Ecosystem Partners report highlights the collaboration between hyperscalers and service providers to enhance cloud infrastructure. Key cloud priorities include migrating SAP implementations and leveraging AWS data analytics. The report evaluates 59 providers, naming leaders across various service quadrants, including Accenture and Deloitte. The competitive landscape is noted, with a focus on attracting skilled professionals and automating cloud management.

Information Services Group (III) has released a report indicating a surge in demand for Amazon Web Services (AWS) among German enterprises due to the adoption of cloud-native solutions. The report highlights that 22% of European companies are currently implementing cloud-native methods, with 27% planning to do so within a year. The report identifies Accenture and Capgemini as leaders across all provider quadrants, with others like Atos and DXC Technology following closely. Despite concerns about cloud-based SAP, demand continues to grow as companies seek to optimize data analysis and competitive advantage.