Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Information Services Group (III) has launched a research study examining the partner ecosystem for ServiceNow. The findings will be published in the ServiceNow Ecosystem Partners 2023 report in April. The report aims to help enterprises evaluate vendor relationships and services offered for implementing and managing ServiceNow solutions. The study will include insights from nearly 200 service providers and cover consulting, implementation, and managed services. This initiative is driven by rising demand for digital transformation to enhance customer experience.
Information Services Group (III) announced its upcoming ISG Provider Lens research series for 2023, which will feature 47 major provider evaluation studies across new areas like Organizational Change Management and Enterprise Training. The series will expand existing studies into new geographies and markets. This year, ISG will include client experience ratings to enhance its reports. Additionally, new content formats such as podcasts and briefings will provide accessible insights into industry trends, addressing challenges in remote and hybrid work environments.
The ISG Provider Lens™ report highlights that U.K. enterprises are significantly increasing investments in application development and management (ADM) services. The market is growing faster than the overall tech sector, driven by the need for advanced expertise and tools amidst talent shortages. Key trends include the rise of cloud computing and AI automation. The report identifies 48 providers, with companies like Accenture and Capgemini recognized as Leaders. However, challenges persist due to regulatory changes, supply chain disruptions, and increasing cybersecurity threats stemming from geopolitical tensions.
The latest ISG Provider Lens™ report reveals that Nordic enterprises are increasingly outsourcing IT to modernize application development amidst shifting business demands. Many applications still rely on legacy systems, prompting companies to adopt agile methodologies and automated solutions. Key concerns like inflation and cybersecurity risks are influencing this transformation. Major players, including Accenture and Capgemini, have been recognized as leaders in various service categories. The report evaluates 26 providers and highlights trends towards automation and continuous testing.
ISG expert Ola Chowning emphasized the ongoing talent crisis in tech during her presentation at the All Day DevOps virtual event. Companies must enhance employee engagement to combat the challenges of the 'Great Resignation' and rising wage inflation. Research indicates that 64% of procurement officers rank wage inflation as their top concern. Innovative retention strategies include reimbursing for external education and clearer career paths. With 40% of the IT workforce hired recently, organizations that foster a supportive culture will maintain a competitive edge in retaining talent.
Cigniti Technologies has been recognized as a ‘Leader’ in ISG’s Provider Lens™ report for 2022 in the category of Continuous Testing Specialists. This recognition underscores the company's commitment to quality and speed in the Business 4.0 era, where Agile and DevOps methodologies thrive. CEO Srikanth Chakkilam highlighted ongoing investments in AI-led test data management and automation through the BlueSwan™ platform. With a strong portfolio, Cigniti aims to support organizations in their digital transformation journeys.
A recent report by ISG highlights a significant shift towards sovereign clouds in France, driven by stringent data protection regulations. Enterprises and public institutions are expected to adopt these solutions to enhance data security and compliance. The report identifies key players like Accenture and Atos as leaders and notes a growing trend in hybrid cloud environments among organizations. Additionally, sustainability concerns are reshaping French enterprises' cloud strategies, favoring providers committed to renewable energy.
ISG (Nasdaq: III) has launched a study evaluating procurement service providers for enterprises and the U.S. public sector, aimed at addressing challenges posed by post-COVID-19 economic conditions. Three ISG Provider Lens™ reports will be published in March, focusing on procurement BPO services, transformation consulting, and software platforms. The research aims to help organizations modernize procurement systems amidst ongoing supply chain disruptions and calls for digital transformation.
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Information Services Group (III) has initiated a research study to analyze providers of Salesforce implementation and managed services for large and midmarket enterprises. The findings will be featured in the Salesforce Ecosystem Partners 2023 report, expected in March 2023. The study will include insights from approximately 200 service providers, categorizing them across six service quadrants. ISG aims to assist enterprise buyers in assessing vendor relationships while providing actionable data for their advisory services.