Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Retailers in the U.S. are rapidly upgrading their digital capabilities to adapt to the rise of online shopping, according to the latest ISG Provider Lens™ Retail Services report. The shift away from physical stores has led to the need for seamless integration of sales and marketing systems, and a focus on omnichannel experiences. Retailers are increasingly leveraging cloud technology to enhance agility and accelerate feature rollouts. The report identifies key players such as Accenture and Wipro as leaders in retail services, with additional insights into emerging trends like intelligent supply chains.
ISG Provider Lens™ report reveals that European retailers are embracing digital transformation to enhance omnichannel experiences following changing consumer behavior post-COVID-19. However, they still lag behind their counterparts in the U.S. and China. Sectors like grocery and fashion are leading in implementing new technologies. The report emphasizes the importance of resilient supply chains and highlights that retailers are increasingly using data to personalize marketing strategies. Major players like Accenture and Capgemini are recognized as leaders in retail services across the region.
ISG TechXchange: Consumer Services event is set for July 13 in New York, featuring industry leaders from American Express, Alaska Airlines, and more. The event will focus on creating hyper-personalized customer experiences through technology and modernizing legacy systems. Key discussions include leveraging data for insights and the importance of investing in analytics technology for business value. The event highlights the evolving expectations of consumers and the need for enterprises to adapt rapidly to remain competitive.
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Information Services Group (III) has launched research studies to evaluate AWS service providers across five geographic markets and U.S. government sectors. The upcoming AWS Ecosystem Partners 2022 report, set for December release, will detail both enterprise and public sector vendor offerings. Surveys have been distributed to over 100 AWS service providers, with insights aimed at helping enterprises assess vendor engagements. Enhanced AWS features continue to grow, necessitating stronger provider partnerships to maximize cloud benefits for customers.
Information Services Group (Nasdaq: III) has initiated a research study to evaluate technology and business service providers for the media and communications sectors. The findings will be published in the ISG Provider Lens™ report, scheduled for release in November 2022. This report will assist enterprises in assessing vendor relationships and optimizing technology infrastructure to meet increasing demands, especially post-COVID. With a focus on digital transformation, the study highlights the need for efficient service providers amidst growing network demands.
Information Services Group (NASDAQ: III) released the 2022 ISG Provider Lens™ Digital Engineering Services report, highlighting a significant shift in Europe’s engineering services market. The demand for digital transformation has surged, prompting providers to recruit more developers. Although adoption has lagged, sectors like automotive and aerospace are now integrating digital solutions, driven by labor costs and regulations. The report recognizes industry leaders including Accenture and Wipro, while noting emerging partnerships aimed at bridging skill gaps and enhancing customer experiences.
HARMAN's Digital Transformation Solutions (DTS) has been recognized as a leader in the ISG Provider Lens Study 2022 in the EU for Digital Engineering Services. This award acknowledges HARMAN DTS's expertise in Integrated Customer/User Engagement and Design & Development. Key differentiators include a human-centric innovation process, extensive testing protocols, and a design-led approach exemplified by its internal design team, Huemen. The recognition highlights HARMAN DTS’s commitment to blending physical and digital solutions to enhance user experiences.
The 2022 ISG Provider Lens™ report indicates that U.S. enterprises are rapidly adopting digital engineering technologies, transforming products from standalone objects to interconnected systems. Industries like automotive are integrating software and data to enhance product value. The report highlights the importance of partnerships with service providers to access scarce digital engineering talent. Major players such as Accenture and Wipro are recognized as leaders across multiple categories, signaling significant industry evolution and opportunity for further growth.
Information Services Group (III) has launched a new advisory service focused on Web3 and the metaverse, aiming to guide clients through the implications and opportunities of these emerging technologies. With estimations placing the Web3 and metaverse market at $800 billion to $1 trillion, this initiative addresses the growing interest from clients seeking to understand their business impact. The service will include learning sessions and strategic planning to help clients navigate the complexities of these technologies, including NFT, blockchain, and decentralized economies.