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ISG (Nasdaq: III) emphasizes the need for businesses to adopt personalized strategies and innovative technologies to enhance customer experiences in a post-pandemic environment. During the upcoming ISG Xperience Summit on March 30-31, industry leaders will discuss the importance of leveraging technology for customer engagement and operational efficiency. Key topics include enhancing loyalty programs, remote automation, and utilizing AI for data-driven insights. The event features notable speakers focusing on personalized customer experiences and adapting to consumer behaviors.

Information Services Group (ISG) (Nasdaq: III) announced its fourth-quarter 2020 financial results, reporting $66.4 million in revenues, an 8% increase sequentially. The company's cash flow from operations reached $7 million for the quarter, totaling $44 million for the year, with a cash balance of $43.7 million—more than double from the previous year. Digital revenues surpassed 50%, and ISG launched a new operating model, ISG NEXT, aimed at enhancing growth and market leadership.

ISG anticipates first-quarter 2021 revenues between $63 million and $65 million, with adjusted EBITDA doubling year-over-year.

According to a report by Information Services Group (Nasdaq: III), 80% of U.S. enterprises have engaged in intelligent business automation to enhance digital transformation and future-proof their operations. The U.S. leads globally in automation adoption, focusing on technologies like NLP, AI, and RPA to boost productivity and efficiency. The report evaluated 49 providers, listing Accenture, Capgemini, and IBM among the leaders. Additionally, it highlights trends such as AIOps development and evolving partnerships between enterprises and service providers.

Information Services Group (ISG), listed on Nasdaq as III, is launching a research study on IT and business process outsourcing services for the utilities industry. The results will be published in a report titled Utilities Industry – Services and Solutions in May, which will cover business process management and next-gen IT services such as AI and IoT. The study aims to assist enterprise buyers in evaluating vendor relationships and will address the utilities sector's transformation towards clean energy and digital solutions. Over 50 IT service providers are surveyed for the report.

The ISG Future Workplace Summit, hosted by Information Services Group (III), will be held virtually on March 10-11. Experts highlight a 30% productivity increase in remote work, with employees saving $4,500 yearly due to reduced commuting. Many workers express a desire to continue hybrid work arrangements indefinitely. Keynote speakers from major firms will discuss the future of workplace technology and employee support. The event seeks to redefine operational models and enhance the remote working experience through innovative solutions.

ISG (Nasdaq: III) has initiated a research study on enterprise application-as-a-service platforms, focusing on cloud-based human capital management, enterprise resource planning, and customer relationship management software. The findings will be published in an ISG Provider Lens™ report in July, assisting enterprise buyers in evaluating vendor relationships and options. With surveys distributed to over 70 providers, the report aims to highlight the advantages of cloud solutions for enhancing business operations and digital infrastructure.

Information Services Group (ISG) has launched a research study focused on the expanding ecosystem of SAP partners aiding enterprises in optimizing their SAP S/4HANA ERP systems. The comprehensive ISG Provider Lens™ report titled SAP HANA Ecosystem Services 2021 will be published in August and will assess various SAP-related service providers. Additionally, surveys have been distributed to over 150 service providers, with results aimed at assisting enterprises in evaluating vendor relationships and enhancing operational efficiency.

ISG (Nasdaq: III), a prominent global technology research and advisory firm, has initiated a research study focusing on cybersecurity solutions and services worldwide. The findings will be published in the ISG Provider Lens™ report, scheduled for release in June. This report will assist enterprises in evaluating vendor relationships and offerings amid escalating cybersecurity threats driven by the pandemic. The study involves over 425 cybersecurity providers and covers key areas including identity management, data loss prevention, and managed security services across various countries.

ISG is set to host the TechXchange: Retail/CPG event from February 23-24, focusing on evolving consumer behavior post-pandemic. Experts will discuss trends in supply chains, e-commerce, and technology solutions to enhance operations. Keynotes from industry leaders will emphasize the necessity for retailers and CPG companies to adopt resilient strategies in a rapidly changing market influenced by accelerated e-commerce growth. The event will also feature networking opportunities and a startup challenge, supported by sponsors like Cognizant, Wipro, and Workday.