Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Information Services Group (NASDAQ: III) will participate in the upcoming ISG Digital Business Summit on June 21-22 in London. Industry experts will discuss the shift from large technology programs to continuous digital transformation, emphasizing agility and adaptability. Key speakers include David Mattin from New World, Same Humans and Samantha Fanning from University College London. The event will focus on optimizing business models and leveraging technology to enhance customer experiences.
ISG launches study on retail banking technologies to explore advanced vendor solutions aiding banks in meeting evolving customer demands. The upcoming ISG Provider Lens™ report, titled Retail Banking – Digital Innovators 2022, scheduled for release in August, will feature mid- to late-stage startups improving banks’ competitiveness. The study will highlight vendors providing technology solutions like customer data platforms and seamless digital onboarding methods. This initiative aims to support banks in tackling industry challenges while enhancing customer experiences.
ISG Automation has extended its partnership with Enate to offer its process orchestration platform to U.S. clients. This SaaS solution simplifies business processes, managing work between humans and bots for increased productivity. The collaboration aims to strengthen Enate's presence in the U.S. market, enhancing automation technologies' integration across various platforms. Enate's solution includes modules for workflow management, analytics, and compliance to improve operations. This partnership aligns with ISG's strategy of collaborating with leading automation providers.
Information Services Group (NASDAQ: III) has launched a digital engineering advisory business to address rising enterprise demand for product digitization and enhanced customer experiences. The global engineering services market is valued at $200 billion, with annual contract value growing over 35% year-over-year in Q1 2022. This new initiative aims to connect data and analytics with product design, enabling continuous product updates and improved customer relationships.
Information Services Group (III) has initiated a research study focusing on advanced technologies that assist retailers in adapting to evolving market conditions. This study will be presented in the upcoming ISG Provider Lens™ report titled Retail – Digital Innovators 2022, set for release in August. The report aims to help retailers and service providers understand how innovative technologies can enhance customer engagement and operational efficiency in a competitive landscape.
Information Services Group (III) announces the inaugural ISG SICE Summit in New York on July 11-12, featuring experts from Citigroup, IBM Security, and more. The summit will focus on a digital fabric integrating 5G, hybrid cloud, IoT, and AI technologies to create secure, intelligent, connected economies (SICE). Keynote speaker Vincent Campitelli from the Cloud Security Alliance will address cloud security risks. Sessions will cover cybersecurity sourcing, multicloud estates, and sustainable tech, aimed at driving digital transformation and operational efficiency.
ISG has enhanced its ProBenchmark platform with real-time pricing for cybersecurity services amid rising demand due to geopolitical threats. Research indicates over a 20% increase in cybersecurity-related contract awards in 2021, with enterprises recognizing cybersecurity as a critical risk management priority. The updated platform utilizes data from 23,500 engagements, showcasing significant rates for cybersecurity skills rising up to 15%. Furthermore, ISG is tracking over 150 managed service contracts worth $4 billion that will require renewal within two years.
Information Services Group (III) has partnered with Western Union to enhance its intelligent automation processes through the setup of a Center of Excellence (CoE). The collaboration has led to the deployment of over 120 robotic process automations, saving more than 26,000 hours of manual work monthly. The initiative has resulted in a return on investment of three to six times the expenditure, showcasing significant productivity gains. Additionally, ISG has trained over 50 citizen developers, allowing Western Union to develop its own automation solutions.
Information Services Group (Nasdaq: III) has launched a research study focused on finance and accounting outsourcing services to enhance enterprise efficiency. The findings will be detailed in the ISG Provider Lens™ report, set for release in September 2022. The report will cover various outsourcing services, including Procure-to-Pay, Order-to-Cash, Record-to-Report, and Financial Planning and Analysis. The research aims to guide enterprises in vendor evaluation amidst rising demand for digital transformation.
The ISG SourceIT EMEA conference will be held on May 17–18 in location value="LU/fr..paris"Paris, showcasing advancements in sourcing techniques for IT and business services. Hosted by org value="NASDAQ-NMS:III"Information Services Group (III), the event highlights the EMEA ISG Index™ findings of a record annual contract value of $7.5 billion in the first quarter, marking a 21% increase year over year. Additionally, cloud-based services demand surged to $3.9 billion, a 44% year-on-year growth.