Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
ISG (Nasdaq: III) has launched a research study focused on technology services for the manufacturing sector, including connected cars and semiconductors. The findings will be published in a detailed ISG Provider Lens™ report titled Manufacturing Industry Services, expected in November. The report will assess various manufacturing technology providers specializing in automation and shopfloor transformation. It aims to help enterprise buyers evaluate vendor relationships and make informed decisions using expanded customer experience data.
eInfochips, part of Arrow Electronics, has received the 2021 ISG Digital Case Study Award for its exemplary digital transformation services. The award recognizes its collaboration with f'real foods, where they developed an IoT management platform to streamline blender operations, enhancing efficiency and reducing costs. This platform provides real-time data access, enabling predictive maintenance and better fleet management. The ISG awards assessed nearly 250 submissions and selected 39 based on the impact of digital solutions on business performance, reaffirming eInfochips' strength in digital engineering.
The ISG Index™ reported record demand for IT and business services in the Americas, reaching $9.5 billion in combined market ACV in Q2, a 25% year-over-year increase. Cloud-based services led the growth, with a 33% rise to $5.9 billion. Managed services also advanced 14%, totaling $3.6 billion. The Americas generated $18.1 billion in ACV in the first half of 2021, a 14% increase. Significant contracts were awarded, showcasing robust digital transformation demand. ISG upgraded its global growth forecast for cloud services to 21% and managed services to 9% for 2021.
The latest report by ISG highlights the increasing demand for software-defined networking (SDN) technologies among enterprises. This demand is driven by the need to reduce costs, improve agility, and enhance customer service, particularly for remote work support. The report evaluates 46 SDN providers across four archetypes: Moderate Transformers, Aggressive Adopters, Advanced Edge Adopters, and Bleeding Edge and Disruption Embracers. Notably, AT&T and Verizon were recognized as leaders in all archetypes, reflecting their strong position in the SDN market.
ISG (Nasdaq: III) has initiated a research study to analyze intelligent automation solutions and services aimed at improving operational efficiency and customer experience. The findings will be published in the ISG Provider Lens™ report titled 'Intelligent Automation – Solutions & Services', set for release in November. This report will assess automation vendors across multiple sectors, including AI for IT operations and intelligent document processing. The study aims to aid enterprises in evaluating vendor relationships as they navigate their automation journeys.
Information Services Group (III) will release its second-quarter financial results on August 9, 2021, at 6:30 a.m. U.S. Eastern Time. The company will also hold a conference call with investors at 9 a.m. the same day. U.S. participants can dial 1-800-437-2398, while international participants should call 001-323-289-6576, using security code 1506173. A recording of the call will be available on ISG’s website for four weeks after the event.
According to ISG's 2021 Retail Software and Services Report, consumer buying behaviors have shifted significantly post-COVID, with over 75% of retailers offering online purchases for in-store pickup and 58% providing curbside service—up from just 4% in 2019. E-commerce revenue is projected to rise to 20% of total retail sales this year. Retailers are adapting by enhancing digital engagement and restructuring store layouts, with 25% of malls expected to close by 2022. The report identifies leaders in retail tech and highlights the need for interconnected supply chains to meet the increasing online demand.
Information Services Group (ISG) (Nasdaq: III) has launched a research study analyzing digital business solution providers. The findings will be published in the ISG Provider Lens™ report titled Digital Business — Solutions and Service Partners, set for release in November. This study aims to aid enterprise buyers in assessing vendor relationships amid a shift towards customer-centric digital transformations, accelerated by the COVID-19 pandemic. The research will evaluate 200 providers and cover areas like digital consulting, customer experience, supply chain transformation, and sustainability services across various global markets.
A recent report by Information Services Group (Nasdaq: III) reveals that global enterprises are increasingly outsourcing their private and hybrid cloud management to enhance operational efficiency. The 2021 ISG Provider Lens Report highlights that outsourcing helps control costs and provides access to specialized IT skills. The infrastructure-as-a-service (IaaS) market saw a notable 41% year-over-year growth, with spending reaching $8.2 billion in Q2 2021. The report identifies HPE and VMware as leaders in cloud services and notes ongoing interest in hyperconverged infrastructure.
The latest report from Information Services Group (III) highlights the impact of the COVID-19 pandemic on North America’s utilities sector, emphasizing accelerated digital transformation. Utilities are enhancing workforce collaboration, customer service, and cybersecurity to address vulnerabilities exposed by lockdowns. The report evaluates 37 providers in various service categories, naming leaders like Accenture and IBM. Rising Stars such as Conduent reflect potential growth. The report underscores the increasing need for sophisticated technologies as utilities shift towards sustainable energy sources.