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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
ISG Provider Lens™ report indicates U.S. banks are accelerating digital modernization due to COVID-19, focusing on customer experience through cloud-first and API-first strategies. Both large and small banks are consolidating and investing in a single core banking system. The demand for alternative payment systems has surged, highlighting the need for e-wallets and real-time payments. Additionally, banks are optimizing payment systems to lower transaction costs and adopting AI in know-your-customer processes. The report evaluates 28 providers, naming Accenture, Infosys, and TCS as leaders across all quadrants.
Debora Card, Stacey Cadigan, and Julie Fernandez from Information Services Group (III) have been recognized as leading HR experts by HRO Today. Card received this honor for the seventh consecutive year, while Cadigan and Fernandez were recognized for the fifth and fourth times, respectively. ISG was the most acknowledged firm in this year's awards, boasting three of the 17 honorees. The recognition highlights their substantial contributions in guiding clients through pandemic-related challenges and underscores ISG's role in HR transformation.
ISG Provider Lens™ report indicates a surge in U.S. companies' reliance on service providers for AWS-related functions due to the pandemic. The report highlights a nearly 15% growth in global annual contract value for the cloud-based as-a-service market, reaching $24.4 billion in the first nine months of 2020. Additionally, IaaS saw a significant 20% increase. U.S. enterprises are increasingly migrating applications to AWS, focusing on data analytics and machine learning. The report evaluates 65 providers, naming Accenture, Capgemini, and Cognizant as leaders in all six quadrants.
ISG Provider Lens™ report highlights the increasing public cloud adoption in France spurred by COVID-19. As companies face demands for scalability and automation, public cloud services are seeing a 40% rise in certain industries, notably healthcare and essential government services. The report evaluates 45 providers across various sectors, naming Sopra Steria a leader in four quadrants. Moreover, HCL emerged as a Rising Star in two quadrants, indicating its promising future potential. The findings suggest a gradual transition to the cloud as enterprises modernize applications and manage workloads.
ISG Provider Lens™ report reveals that the drive for digital transformation among U.S. enterprises is stronger than current economic challenges exacerbated by COVID-19. The report highlights that while spending on managed services decreased, investments in digital solutions surged, allowing companies to adapt rapidly to new conditions. Major players such as Accenture, IBM, and Wipro are identified as leaders across multiple service categories. The increased focus on technologies like AI, blockchain, and cloud solutions reflects a shift towards improving resilience and operational efficiency.
ISG survey reveals that EMEA manufacturers are adapting to COVID-19 disruptions by prioritizing digital transformation. Almost 90% of surveyed firms report significant impacts on operations, with 68% focusing on supply chain management over the next 18 months. The pandemic has increased the urgency for digitization, with many companies seeking enhanced customer engagement and flexibility in communication.
Despite the challenges, only a minority are ready to change their digital strategies. The survey emphasizes collaboration across value chains to meet evolving customer needs.
ISG (Nasdaq: III) has announced a new research study focused on mainframe service providers, aimed at modernizing and transforming mainframe computing in enterprises. The upcoming ISG Provider Lens™ report, scheduled for April release, will analyze vendors offering services like mainframe modernization, transformation, and-as-a-service options. This comprehensive study will empower enterprise buyers to assess vendor relationships and inform ISG advisors for better client recommendations. The report will encompass the U.S. and global mainframe market, covering significant service quadrants.
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ISG Provider Lens™ has initiated research studies on vendors that provide software and services for the retail industry, set for release in March. The studies will include two reports: “Retail Software and Services” and “Retail – Digital Innovators”. The focus will be on various technological solutions ranging from ERP to managed services. These reports aim to aid enterprise buyers in evaluating vendor relationships as retail adapts to increased demand for online shopping during the COVID-19 pandemic.
The ISG Provider Lens™ report reveals a surge in public cloud adoption among U.S. enterprises, driven by the COVID-19 pandemic. Companies are increasingly shifting to cloud-native transformations, utilizing container technology and microservices for enhanced flexibility. The infrastructure-as-a-service market saw a 20% year-to-date increase, with significant growth in managed public cloud services and governance, risk management, and compliance. Notable leaders in the cloud services space include Accenture, AWS, and Microsoft, while several companies were recognized as Rising Stars for their promising portfolios.