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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Information Services Group (ISG) announced that its Center of Excellence in Bangalore, India, has been certified as a 'Great Place to Work' for the sixth consecutive year by the Great Place To Work® Institute. The facility, which employs over 600 staff providing support services to ISG clients and internal teams, achieved certification in January 2024.
The certification process requires organizations to achieve a minimum 70% positive response rate in the Trust Index© survey and submit a Culture Audit©. ISG India exceeded this threshold with 89% of employees affirming it as a great workplace. The recognition highlights ISG's High-Trust, High-Performance Culture™ aimed at delivering sustained business results.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Multi Public Cloud Services report for France, highlighting the competing pressures faced by French enterprises in their cloud strategies. The report reveals a tension between the push for AI-driven innovation and the need for cost optimization in public cloud investments.
The expansion of GenAI in France is being constrained by a significant shortage of skilled AI resources, while enterprises are simultaneously dealing with increased data sovereignty regulations. Despite hyperscale providers encouraging increased spending on GenAI and data analytics, only a few managed services providers have implemented GenAI within their AIOps platforms.
Major cloud providers like Microsoft and AWS are responding by offering extensive training programs. The report evaluates 49 providers across seven quadrants, with Orange Business leading in five quadrants. Notable challenges include managing networking costs across multiple cloud platforms and ensuring data sovereignty compliance.
Information Services Group (ISG) has recognized 50 technology and business services providers for exceptional enterprise client engagements in 2024, based on a record-breaking 375 case study submissions. A notable trend shows that 40% of submissions included AI components, marking a threefold increase from 2023.
Among the recognized providers, five companies - Genpact, Hexaware, Infosys, LTIMindtree, and Tech Mahindra - stood out with five or more exemplary case studies. Seven additional providers achieved recognition for three to four standout cases, including Accenture, Birlasoft, Mastek, Persistent Systems, Unisys, Wipro, and WNS.
The ISG Case Study Research program, unique in examining enterprise-provider partnerships, validates submissions through enterprise clients and informs ISG's advisory work. The research highlights the growing importance of advanced technologies and strategic partnerships in business transformation, particularly emphasizing AI integration and talent access.
Information Services Group (ISG) has launched a comprehensive research study examining technology service providers supporting the global automotive industry. The study will result in the ISG Provider Lens™ reports on Automotive and Mobility Services and Solutions 2025, scheduled for release in June 2025.
The research will analyze over 120 automotive and mobility service providers across five key quadrants: Automotive Engineering and Manufacturing Services, Electric Vehicles and Mobility Services, Autonomous Systems and Software-defined Vehicles, Automotive Retail and Aftermarket Services, and Technology Transformation and Consulting.
The study focuses on providers helping manufacturers transition to electric-powered mobility and digital transformation, addressing important areas like AI implementation, product lifecycle management, industrial IoT, and advanced data analytics. The reports will cover global markets with specific focus on North America, Europe, and Asia Pacific regions, including China.
Information Services Group (ISG) has launched a comprehensive research study examining providers of engineering, design, logistics, and other services supporting the aerospace and defense industry. The study will result in two ISG Provider Lens™ reports, focusing on the U.S. and European markets, scheduled for release in June 2025.
The research will analyze over 100 service providers across four key quadrants: Engineering, Design and Innovation; Maintenance, Repairs and Overhaul (MRO) and Aftermarket; Supply Chain Operations and Logistics Management; and Technology Transformation and Consulting. The study aims to evaluate providers' strengths, challenges, and competitive differentiators in supporting both commercial and military sectors.
The research responds to increased defense investments driven by geopolitical tensions and the industry's need for innovative solutions, including autonomous systems, AI, and advanced materials. The reports will help enterprise buyers evaluate vendor relationships and available offerings.
Information Services Group (ISG) (Nasdaq: III) has announced it will release its fourth-quarter financial results on Thursday, March 6, 2025, at approximately 4:15 p.m. ET. The company will hold a conference call with investors and analysts the following day, Friday, March 7, at 9 a.m. ET.
U.S. participants can join using +1 (800) 715-9871, while international participants should dial +1 (646) 307-1963, using security code 4083759. Participants are advised to dial in five minutes before the start time. A recording will be available on ISG's investor relations page for about four weeks after the call.
Information Services Group (ISG) has initiated a comprehensive research study to evaluate service providers within the Google Cloud Platform (GCP) ecosystem. The study will result in the ISG Provider Lens™ reports, set for release in July 2025, focusing on providers offering consulting, workload migration, infrastructure management, generative AI services, and productivity integration services.
The research will analyze over 125 Google Cloud service partners across five key quadrants: Google Cloud Professional Services, Managed Services, Enterprise Data Infrastructure Services, GenAI and AI Services, and Google Workspace Services. The study will cover the global ecosystem with specific focus on Asia Pacific, Brazil, Europe, and the U.S. markets.
The analysis emphasizes Google Cloud's commitment to AI advancement, particularly through its Gemini chatbot, which enhances GCP portfolio efficiency. The reports will serve as evaluation tools for enterprise buyers and ISG advisors in vendor selection and recommendation processes.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Sustainability and ESG report for Brazil, highlighting how Brazilian companies are increasingly investing in technology for environmental sustainability. The report reveals that recent climate events and regulatory changes are driving companies to partner with service providers to address climate change impacts.
Key findings include:
- Companies are investing in renewable energy, energy efficiency, and sustainable building technologies
- AI and machine learning are being utilized for improved data collection and analysis
- Starting in 2027, Resolution 193 will require companies to assess social and environmental risks
- IoT and automation are being deployed for real-time data collection and waste reduction
The report evaluates 66 providers across four quadrants, with Accenture, Capgemini, IBM, and Wipro named as Leaders in all four quadrants. PwC was named the global ISG CX Star Performer for 2024 among Sustainability and ESG service providers.
Information Services Group (ISG) has launched a comprehensive research study examining providers of software-defined networking (SDN) services, including AI-driven network optimization. The study results will be published as ISG Provider Lens™ reports titled 'Network – Software-Defined Solutions and Services' in June 2025.
The research will evaluate providers across four key quadrants: Managed SD-WAN Services, SDN Transformation Services, Edge Technologies and Services (including Private 5G), and SASE Solutions and Services. ISG has distributed surveys to over 160 providers in the global SDN market.
The geographically focused reports will cover the global SDN market with specific analysis for Asia Pacific, Germany, the U.S., and the U.K. The study will include customer experience (CX) data measuring actual enterprise experience with specific provider services and solutions.
Australian enterprises are ramping up their technology investments, particularly in AI, to enhance environmental and social sustainability initiatives, according to ISG's 2024 Provider Lens™ report. This surge is driven by new government regulations since 2022, including renewable energy incentives and mandatory climate-risk disclosure requirements.
Climate change remains the primary ESG concern for companies, with digital solutions being important for achieving sustainability goals. Energy management systems are particularly sought after in mining, power, utilities, manufacturing, and transportation sectors.
The report identifies several key trends:
- Growing provider market with both local and global competitors
- Increased adoption of AI and ML in sustainability solutions
- Rising demand for data platforms and managed services
- Preference for industry-specific expertise in sustainability partners
The analysis evaluates 87 providers across four quadrants, with companies like Accenture, Capgemini, IBM, and Wipro recognized as Leaders across all categories. PwC earned recognition as the global ISG CX Star Performer for 2024 in Sustainability and ESG Australia.