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News and updates for Information Services Group, Inc. (ISG) (Nasdaq: III) focus on its role as a global AI-centered technology research and advisory firm. ISG regularly issues announcements about its research programs, AI initiatives and market analyses that are relevant to enterprises evaluating technology and business services providers.
Readers can expect coverage of ISG’s AI-focused developments, such as the acquisition of the AI Maturity Index SaaS platform, which assesses and benchmarks workforce readiness for AI adoption, and the formation of an AI Acceleration Unit to coordinate AI-related advisory and research offerings. News may also highlight ISG’s plans for a proprietary insights platform with an AI-powered “intelligence advisor” designed to give organizations real-time access to ISG data and analysis on technology markets and providers.
ISG news frequently features the ISG Provider Lens® research series, which examines providers in areas like private and hybrid cloud data center services, cybersecurity services and solutions, insurance services, and digital business innovation services. Articles describe how enterprises are using AI, cloud infrastructure, digital engineering and unified services to modernize operations and address regulatory, security and customer experience challenges.
In addition, updates from ISG Software Research and its ISG Buyers Guides™ for analytics, AI analytics and enterprise resource planning (ERP) provide insight into software market trends and vendor evaluations. Investors and technology decision-makers can use this news feed to follow ISG’s research agenda, AI-centered strategies and commentary on how enterprises are adopting AI and modern technology platforms.
Information Services Group (ISG) (Nasdaq: III) hosted Startup Challenges at recent events in London and New York, showcasing innovative AI and automation solutions. SilkFlo, a SaaS platform for automation and AI pipeline management, won the challenge at the ISG Digital Business Summit in London. At the ISG Future Workplace Summit in New York, Kognitos, which enables business users to build automated workflows using natural language, emerged victorious. Ema, offering a universal AI employee that integrates with existing IT infrastructure, won at the ISG Xperience Summit in New York.
These challenges provide entrepreneurs with a platform to pitch their technologies directly to engaged technology leaders, helping them refine their strategies and gauge market interest. The winning solutions align with top enterprise priorities for AI, including creating long-term strategies and identifying use cases for revenue growth and improved customer experience.
The 2024 ISG Provider Lens™ report highlights Brazil's growing demand for data centers to support GenAI testing and development. Key points include:
1. Enterprises are moving away from on-premises data centers to managed hosting and colocation facilities.
2. GenAI requires significant energy, prompting plans for solar and wind farms.
3. Hybrid approaches allow data distribution across locations with private links.
4. Market expansion includes new providers, increased floor space, and international investment.
5. Colocation sites offer connectivity to major cloud providers and the Brazilian internet exchange.
6. Software-defined networking (SDN) enables virtual data centers across multiple locations.
The report evaluates 43 providers across four quadrants, naming several Leaders and Rising Stars in the Brazilian market.
L&T Technology Services (LTTS) has launched the third annual Digital Engineering Awards in collaboration with Information Services Group (ISG) and CNBC TV18. The awards recognize global engineering excellence and innovation, with nominations open to product companies, manufacturers, and OEMs worldwide until September 23, 2024. Winners will be announced on December 7, 2024, in Dallas, Texas.
The 2024 program builds on the success of previous years, which attracted over 200 nominations from more than 100 leading organizations globally. This year's awards are divided into two segments: Engineering The Change and Engineer At Heart, comprising 11 categories. New categories include AI Champion (Innovator) of the Year and AI Impact of the Year, reflecting recent shifts in technology and AI adoption.
The 2024 ISG Provider Lens™ report reveals that German enterprises are adjusting their cloud strategies due to economic downturn, focusing on cost optimization. Companies are reconsidering on-premises and private cloud environments, realizing not all workloads belong in the public cloud. Infrastructure modernization is seen as important for network security and meeting digital marketplace demands.
Service providers can assist in creating roadmaps for improving performance and reducing costs. The report highlights the risks of relying on outdated IT infrastructures and the importance of modernization despite its challenges. It also notes an increasing reliance on colocation services in Germany.
Information Services Group (ISG) has partnered with CoreTrust Purchasing Group to provide intelligent automation services to over 3,200 CoreTrust member companies. The suite includes strategic assessments, consulting, solution development, deployment, and ongoing support. ISG Automation's offerings encompass robotic process automation (RPA), natural language processing (NLP), and intelligent document processing (IDP).
The partnership also introduces ISG Automation on Demand™, a cloud-hosted platform-as-a-service allowing flexible scaling of software bots. This collaboration aims to help CoreTrust members optimize technology spending and improve ROI. CoreTrust, driving over $7 billion in annual indirect spending, sees this as a strategic move to enhance member benefits across various industries.
The 2024 ISG Provider Lens™ report reveals that Dutch enterprises are seeking new ways to enhance cloud agility while reducing costs. Many companies in the Netherlands are already in the cloud migration phase, looking to optimize their transition to public, multicloud, and hybrid environments. The introduction of sovereign cloud is expected to accelerate this migration further.
Key findings include:
- Service providers are focusing on value-driven strategies to help organizations evaluate and execute workload migration
- The Dutch colocation market, one of Europe's largest, continues to grow due to rising demand for state-of-the-art data centers
- Edge computing solutions are driving further demand for colocation services
- Enterprise requirements for colocation data centers have significantly increased, including sustainability support and low-latency connections
The report evaluates 48 providers across two quadrants: Managed Services and Colocation Services, naming several Leaders in each category.
The 2024 ISG Provider Lens™ Cybersecurity report for Germany reveals that enterprises, especially SMEs, are increasingly relying on external providers for cybersecurity support due to rising cyberattacks and a shortage of experts. The report highlights that AI and quantum technology present both new threats and opportunities for cybersecurity providers. Despite the growing importance of cybersecurity, some IT managers face resistance from stakeholders when making a business case for investments. The report evaluates 109 providers across eight quadrants, naming several companies as Leaders in multiple categories. IBM leads in six quadrants, while Axians, Deutsche Telekom, and Eviden are Leaders in four each.
The ISG Market Lens™ Cloud Managed Services Study reveals significant shifts in enterprise cloud priorities. Cloud maturity has doubled since 2022, with over 50% of application categories now in the cloud, up from 23% two years ago. Cost optimization has become a top strategic motivator, cited by 34% of respondents, compared to 19% in 2022.
Key findings include:
- Cloud services now account for 17% of IT budgets
- 26% of respondents prioritize empowering cloud applications with AI capabilities
- 54% rate security SLAs as very good or excellent
- 27% of respondents can 'lift and shift' business applications to the cloud, double the 2022 figure
The study highlights a growing focus on AI in cloud strategies and a need for CIOs to align migration approaches with business leaders' preferences for speed and minimal changes.
The 2024 ISG Provider Lens™ Cybersecurity report for Switzerland reveals that Swiss enterprises are seeking AI-enhanced cybersecurity solutions to counter growing AI-powered cyber threats. Key findings include:
1. Midsize Swiss firms prefer locally based cybersecurity providers, valuing 'Swissness' and cultural alignment.
2. Companies are turning to external services like security operations centers due to a shortage of cybersecurity specialists.
3. Stringent regulations are driving stronger security measures, especially in data protection.
4. There's a growing interest in providers offering services within Switzerland, particularly for cloud solutions and SOCs.
5. The report evaluates 89 providers across 7 quadrants, naming several Leaders in multiple categories.
The 2024 ISG Provider Lens™ Transformational HR Outsourcing Services (HRO) report for the U.S. reveals that enterprises are reinventing their HR approach with outsourcing providers investing in new technologies. Companies are reimagining multiprocess HRO due to technological advances, client demands, and growing employment complexities. Generative AI is gaining momentum, with providers demonstrating its potential to reduce HR management costs and complexity.
The report highlights the evolution of HR from back-office support to a strategic role in improving business outcomes. HRO providers are offering solutions based on automation and next-generation technologies, enabling personalized employee experiences and better decision-making for leaders. The report also notes trends such as outcome pricing for services and the importance of improved health insurance carrier integration.
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