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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Information Services Group (Nasdaq: III) reported that the Americas technology services market reached record second-quarter 2026 annual contract value (ACV) of $21.8 billion, up 39% year over year, according to the latest Americas ISG Index. This combined market includes cloud-based XaaS and managed services contracts of $5 million or more.
XaaS led growth, with ACV jumping 69% to a record $16.6 billion. Infrastructure-as-a-service (IaaS) surged 86% to $13.2 billion, while SaaS rose 23% to $3.4 billion, driven by demand for AI-related hyperscaler and software services. Managed services ACV fell 12% to $5.2 billion, as IT outsourcing dropped 23% to $3.6 billion, partly offset by 37% growth in BPO to $1.3 billion and a 9% rise in engineering services to $326 million.
For first-half 2026, the Americas combined market rose 36% to $42.0 billion, with XaaS up 61% to $31.1 billion and managed services down 6% to $10.9 billion. ISG maintained its 2026 global managed services revenue growth forecast at 2.1% and raised its XaaS growth outlook by 500 basis points to 30%.
Information Services Group (Nasdaq: III) released its 2026 ISG Provider Lens Private/Hybrid Cloud — Data Center Services report for the Nordics, finding enterprises increasingly choose AI-ready private and hybrid cloud infrastructure that combines local data residency, renewable energy and heat reuse to meet sovereignty, resilience and sustainability goals.
The study highlights rising demand for Nordic-only cloud instances, agentic AIOps to offset talent shortages, and advanced cooling such as liquid and immersion methods. ISG evaluates 54 providers across four quadrants, naming multiple Leaders and Rising Stars, and recognizes CS Global IT as the 2026 global CX Star Performer.
Information Services Group (Nasdaq: III) released its 2026 ISG Provider Lens Private/Hybrid Cloud — Data Center Services report for the U.K., finding that AI adoption, energy limits and evolving regulations are driving enterprises toward resilient, modular and sovereign cloud infrastructure, with AI-ready, sustainable and compliant platforms replacing legacy environments.
The report highlights stronger focus on sovereign operations, FinOps, continuous availability, AIOps/MLOps, regional edge infrastructure and “agentic IT,” and evaluates 67 providers across four quadrants, naming multiple Leaders and Rising Stars in AI-ready infrastructure and sustainable colocation services.
Information Services Group (Nasdaq: III) has launched a new ISG Provider Lens® research study on the Google Cloud partner ecosystem, focusing on providers that help enterprises move from generative AI experimentation to enterprise-scale agentic AI and cloud/data modernization. The findings will be published as Google Cloud Partner Ecosystem reports in December 2026.
The study evaluates more than 110 Google Cloud service providers across four quadrants: Google Cloud Professional Services, Managed Services, Enterprise Data Infrastructure Services and Google Agentic Engineering Services, with region-specific coverage for Asia Pacific, Brazil, Europe and the U.S., incorporating expanded customer experience feedback.
Information Services Group (Nasdaq: III) released its 2026 ISG Provider Lens® Private/Hybrid Cloud — Data Center Services report for the U.S., highlighting a shift from full cloud migration to AI-ready hybrid operating models that blend on-premises infrastructure with cloud capabilities.
According to ISG, U.S. enterprises are emphasizing governance, observability, FinOps and vendor flexibility, expanding private cloud, managed hosting, colocation, automation and AIOps to support GPU-intensive AI workloads and regulatory requirements. The report evaluates 68 providers across four quadrants, naming multiple Leaders, designating Cologix and HPE as Rising Stars, and recognizing CS Global IT as the 2026 global ISG CX Star Performer.
Information Services Group (Nasdaq: III) reported that Europe’s technology services market accelerated sharply in Q2, with combined annual contract value (ACV) for managed services and XaaS up 46% year on year to US $13.0 billion, the strongest growth in eight years. As-a-service (XaaS) ACV surged 64% to a record US $8.3 billion, driven by hyperscaler demand for AI, including 79% growth in IaaS to US $6.8 billion and 19% growth in SaaS to US $1.5 billion.
Managed services ACV rose 21% to US $4.7 billion on 294 contracts (up 23%), with new-scope activity ACV up 32% to US $3.3 billion. ITO and BPO each grew, while mega-deal ACV fell 56%. Regionally, the U.K. rose 84%, DACH fell 5.5%, and France declined 59%. For 1H 2026, combined ACV increased 37% to US $25.0 billion. ISG is maintaining its global managed services revenue growth forecast at 2.1% and raising its XaaS growth forecast to 30%.
Information Services Group (Nasdaq: III) released its 2026 ISG Provider Lens Cybersecurity — Services and Solutions report for the U.S. public sector, finding agencies are moving from perimeter-based defenses to identity-centric, zero trust architectures driven by federal mandates.
The report highlights growing use of AI-enabled security operations, managed security services and FedRAMP-authorized cloud solutions, as well as focus on post-quantum cryptography. It evaluates 26 providers across three quadrants and names multiple Leaders and Rising Stars in strategic, technical and next-gen SOC/MDR services.
Information Services Group (Nasdaq: III) released its 2026 ISG Provider Lens® global AI-Ready Infrastructure Solutions report, highlighting how enterprises are redesigning AI infrastructure to support long-term operations, with focus on stability, predictable costs, governance, resilience and regional regulatory and resource differences.
The report reviews 41 providers across Integrated AI Infrastructure Systems and GPU as a Service (GPUaaS), naming Asus, AWS, Cisco, CoreWeave, Crusoe Cloud, Dell Technologies, Google Cloud, HPE, IBM, Lambda, Lenovo, Microsoft, Nebius, Oracle, Supermicro and T-Systems as Leaders, and Gcore and OVHcloud as Rising Stars. It also notes growing attention to energy availability, sustainability, standardized architectures and lifecycle management.
Information Services Group (Nasdaq: III) released its 2026 ISG Provider Lens Cybersecurity — Services and Solutions report for the U.K., finding enterprises are shifting from compliance-based security to embedding measurable cyber resilience across operations.
The study highlights AI-assisted detection, continuous assurance, supply chain risk, IT/OT convergence and demand for outcome-based, locally accountable security services, and evaluates 67 providers across six quadrants, naming multiple Leaders and Rising Stars.
Information Services Group (Nasdaq: III) released its 2026 ISG Provider Lens® Cybersecurity — Services and Solutions report for Australia, finding enterprises are shifting from point solutions to integrated cybersecurity strategies focused on resilience, regulatory readiness and responsible AI adoption, with preference for providers delivering capabilities within Australia.
The report highlights growing use of AI-enabled security for threat detection and workflow efficiency, stronger risk management around generative and agentic AI, and increased investment in incident response, recovery and third-party risk management. ISG evaluates 36 providers across three quadrants and names multiple Leaders and Rising Stars in Australia’s cybersecurity market.