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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
The European chemical industry, struggling with environmental challenges, reduced demand, and rising costs, is looking to digital technology for revitalization, as per a 2024 report by Information Services Group (ISG). The sector faces pressure from cheap Chinese imports and fluctuating energy prices, necessitating resilient and efficient manufacturing processes.
Digital tools enhance supply chain transparency, demand estimation, and real-time tracking, despite layoffs and plant closures. Innovation is expected to drive progress, especially in recycling, renewables, and high-tech plastics. GenAI is being explored for creating new products, optimizing processes, and improving safety.
European chemical firms must also navigate strict EU regulations. The report evaluates 26 providers, highlighting Accenture, Capgemini, Deloitte, and IBM as leaders in digital IT/OT services, supply chain logistics, and sustainability innovation. Genpact and Tech Mahindra are noted as rising stars. The full report is available for purchase.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ ServiceNow Ecosystem Partners report for Brazil. The report highlights the integration of GenAI into ServiceNow, which is expected to accelerate business transformations in key Brazilian sectors such as agribusiness, financial services, government, and healthcare. GenAI-enhanced versions of ServiceNow can potentially halve cycle times for business solutions. The report also emphasizes the growing need for ServiceNow providers with industry-specific expertise. Companies like Accenture, Capgemini, Deloitte, and Extreme Group are recognized as Leaders across multiple quadrants in the report.
A new survey by Information Services Group (ISG) reveals that cost is the primary challenge to achieving enterprise sustainability goals. Over 200 global sustainability leaders participated in the ISG Market Lens™ Digital Sustainability Study. The study highlights that 45% of respondents cite cost as their top challenge, followed by integrating sustainability into business metrics (34%) and prioritizing sustainability investments (31%). Large enterprises spend about 0.2% of their revenues on sustainability initiatives, with half allocated to environmental programs and the rest evenly split between social and governance programs. Digital sustainability accounts for 35% of total sustainability spending, with a major focus on data and reporting solutions. Enterprises are increasingly relying on service providers to fill ESG resource gaps and meet compliance requirements. The study also found that 85% of enterprises have engaged managed services to support sustainability programs, expecting these partnerships to grow in 2024.
According to a new ISG report, German enterprises are cautious about migrating to SAP's cloud offerings despite the approaching end of support for the ECC in 2027. Small and medium-sized enterprises (SMEs) exhibit the most reluctance, while midmarket firms seek providers to guide them through the SAP S/4HANA transformation.
Providers are preparing for a future surge in demand by enhancing their consulting offerings and positioning themselves as one-stop shops for transformation projects. Despite the slow migration, firms aim for cost savings and improved efficiency through streamlined processes and enhanced functionalities. However, challenges such as outdated systems, fragmented IT landscapes, security concerns, and the need for industry-specific solutions persist.
The report evaluates 56 providers, naming Accenture, All for One Group, Capgemini, Eviden, and Infosys as leaders in four quadrants. Companies like Tech Mahindra are recognized as Rising Stars for their promising portfolios and future potential.
ISG, a global technology research firm, is set to release a report on Finance and Accounting Outsourcing Services (FAO) in October. The report will evaluate providers offering services related to procurement, reporting, budgeting, and financial planning. Enterprises are seeking consultative and partner-oriented providers who leverage advanced technologies to streamline processes and enhance decision-making capabilities. The study aims to help enterprise buyers assess vendor relationships and available offerings.
Information Services Group (ISG) announced first-quarter 2024 results with GAAP revenues of $64 million and a net loss of $3.4 million. The company reported adjusted net income per share of $0.01 and adjusted EBITDA of $4 million. ISG generated $2.3 million cash from operations and declared a second-quarter dividend of $0.045 per share. The firm set second-quarter guidance with revenues between $65 million and $67 million and adjusted EBITDA between $7.0 million and $8.0 million.
Enterprises in Brazil are increasingly adopting SAP Business Technology Platform (BTP) to streamline HR operations and enhance talent management. The ISG Provider Lens™ report highlights the rise in platform developers and BTP-certified professionals, emphasizing the importance of keeping the digital core clean. Midsize enterprises in Brazil are focusing on improving the employee experience by utilizing tools like SAP SuccessFactors Employee Central. The report also discusses the use of SAP tools to monitor and enhance ESG indices of Brazilian companies.
Europe’s enterprises are embracing digital engineering technologies at a rapid pace, as highlighted in the ISG Provider Lens™ report. The convergence of physical and digital worlds is driving demand for digital engineering services across various industries. Companies are adopting digital tools like industrial IoT, digital twins, and AI to enhance operations. The report also explores the growing trend of product-as-a-service (PaaS) models in European enterprises.
The digital engineering services sector in the U.S. experienced a significant shift in 2023 due to the convergence of major enabling technologies, with GenAI being a key driver according to the ISG Provider Lens™ report. Enterprises are adopting new tools and agile approaches to accelerate development and meet customer requirements. The report highlights the integration of GenAI capabilities into software platforms and services by service providers, paving the way for strong growth in the digital engineering technology sector.
Microsoft plans to add Azure OpenAI services to Swiss data centers, boosting Switzerland's AI reputation. The ISG report highlights increased demand for cloud services in Switzerland, emphasizing the potential for growth in the sector. The integration of AI and cloud technologies by Microsoft is transforming the ecosystem, with the launch of Copilot driving revenue growth. Swiss enterprises are leveraging Microsoft's offerings to enhance efficiency and gain competitive advantages.