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Information Svrs (III) is a global technology research and advisory leader specializing in digital transformation, automation, and cloud analytics. This page serves as the definitive source for official company news, providing investors and industry professionals with timely updates on strategic developments.
Access curated press releases and announcements covering III's market intelligence reports, technology partnerships, and operational milestones. Key updates include earnings disclosures, leadership changes, product innovations, and regional expansion initiatives critical for assessing the company's trajectory.
Our news collection enables stakeholders to track III's advisory services evolution, including risk management frameworks and sourcing strategies. Regular updates reflect the firm's role in shaping enterprise technology decisions across the Americas, Europe, and Asia-Pacific markets.
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Information Services Group (Nasdaq: III) reports a surge in demand for advanced customer experience (CX) capabilities as businesses adapt post-pandemic. The 2022 ISG Provider Lens™ Contact Center report identifies four archetypes of clients transforming their contact center operations through automation and analytics. Notable leaders across these archetypes include HGS, Sitel Group, Sutherland, and Teleperformance. The emphasis on digital customer experience technology is crucial as companies face challenges in hiring and retaining skilled agents.
According to a new report by Information Services Group (NASDAQ: III), French companies are gradually adopting software-defined (SD) networks, accelerating their digital transformation post-pandemic. The study finds that SD networking enhances agility and productivity for large and midsize firms, facilitating cloud migration and better application user experience. Companies are prioritizing network security and exploring fully managed SD-WAN services, which are growing rapidly. Local providers dominate the market, and the report evaluates 33 providers across five quadrants, naming several leaders.
Information Services Group (NASDAQ: III) has launched a research study focusing on service providers for Microsoft cloud-based products, leading to the upcoming ISG Provider Lens™ report, titled Microsoft Cloud Ecosystem 2023, set for release in March 2023. The report will evaluate providers supporting Microsoft Azure, Microsoft 365, Dynamics 365, and Power Platforms, aiding enterprises in assessing vendor relationships. The study includes surveys from over 150 providers, producing five quadrants to guide enterprise buying decisions and enhance cloud service utilization.
Mastek has been recognized as a Top 15 Sourcing Standout by Information Services Group (ISG) in its 3Q 2022 Global ISG Index™. This recognition showcases Mastek's strong performance among providers in the Americas, particularly in the Booming 15 category based on annual contract value over the past year. The company aims to enhance its market presence through organic and inorganic growth, highlighted by its recent acquisition of MST Solutions. Mastek's efforts to secure larger clients and expand its digital engineering and cloud services are set to drive business momentum in the region.
Information Services Group (III) has launched a research study examining the partner ecosystem for ServiceNow. The findings will be published in the ServiceNow Ecosystem Partners 2023 report in April. The report aims to help enterprises evaluate vendor relationships and services offered for implementing and managing ServiceNow solutions. The study will include insights from nearly 200 service providers and cover consulting, implementation, and managed services. This initiative is driven by rising demand for digital transformation to enhance customer experience.
Information Services Group (III) announced its upcoming ISG Provider Lens research series for 2023, which will feature 47 major provider evaluation studies across new areas like Organizational Change Management and Enterprise Training. The series will expand existing studies into new geographies and markets. This year, ISG will include client experience ratings to enhance its reports. Additionally, new content formats such as podcasts and briefings will provide accessible insights into industry trends, addressing challenges in remote and hybrid work environments.
The ISG Provider Lens™ report highlights that U.K. enterprises are significantly increasing investments in application development and management (ADM) services. The market is growing faster than the overall tech sector, driven by the need for advanced expertise and tools amidst talent shortages. Key trends include the rise of cloud computing and AI automation. The report identifies 48 providers, with companies like Accenture and Capgemini recognized as Leaders. However, challenges persist due to regulatory changes, supply chain disruptions, and increasing cybersecurity threats stemming from geopolitical tensions.
The latest ISG Provider Lens™ report reveals that Nordic enterprises are increasingly outsourcing IT to modernize application development amidst shifting business demands. Many applications still rely on legacy systems, prompting companies to adopt agile methodologies and automated solutions. Key concerns like inflation and cybersecurity risks are influencing this transformation. Major players, including Accenture and Capgemini, have been recognized as leaders in various service categories. The report evaluates 26 providers and highlights trends towards automation and continuous testing.
ISG expert Ola Chowning emphasized the ongoing talent crisis in tech during her presentation at the All Day DevOps virtual event. Companies must enhance employee engagement to combat the challenges of the 'Great Resignation' and rising wage inflation. Research indicates that 64% of procurement officers rank wage inflation as their top concern. Innovative retention strategies include reimbursing for external education and clearer career paths. With 40% of the IT workforce hired recently, organizations that foster a supportive culture will maintain a competitive edge in retaining talent.
Cigniti Technologies has been recognized as a ‘Leader’ in ISG’s Provider Lens™ report for 2022 in the category of Continuous Testing Specialists. This recognition underscores the company's commitment to quality and speed in the Business 4.0 era, where Agile and DevOps methodologies thrive. CEO Srikanth Chakkilam highlighted ongoing investments in AI-led test data management and automation through the BlueSwan™ platform. With a strong portfolio, Cigniti aims to support organizations in their digital transformation journeys.