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Intermex and Banco Industrial Launch Zigi App, Transforming the Way Guatemalans Receive Remittances

Intermex (NASDAQ: IMXI) and Banco Industrial launched the Zigi App in Guatemala on Dec. 2, 2025, integrating Intermex Digital Solutions into Banco Industrial’s digital platform.

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Intermex (NASDAQ: IMXI) and Banco Industrial launched the Zigi App in Guatemala on Dec. 2, 2025, integrating Intermex Digital Solutions into Banco Industrial’s digital platform.

The partnership enables Guatemalans to receive remittances directly into Zigi or Banco Industrial accounts using only a phone number via the Amigo Paisano app, replacing cash pickups with instant digital access. Zigi also lets users pay, transfer, save, and apply for digital credit to build financial history. Promotional rates are available for eligible users, with planned expansion through education, product enhancements, and partnerships.

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Market Context

This announcement underscored Intermex’s push toward fully digital remittance experiences through th...
Analysis

This announcement underscored Intermex’s push toward fully digital remittance experiences through the Zigi App launch with Banco Industrial in Guatemala, enabling phone-number-based transfers into bank accounts. It followed other regional partnerships and came alongside progress on an agreed all-cash acquisition by Western Union at $16.00 per share. Investors may watch how quickly digital adoption grows in Guatemala, how it complements earlier alliances, and how execution and regulatory milestones affect the pending merger timeline.

Historical Context

5 past events · Latest: Dec 02
5 events
  1. Dec 02

    Digital partnership launch

    24h Move
    +0.0%

    Launch of Zigi App with Banco Industrial to digitize Guatemalan remittances.

  2. Nov 20

    Geographic expansion

    24h Move
    +0.1%

    Partnership with Orbit Money Transfer to open Canadian remittance corridor.

  3. Oct 28

    Strategic alliance

    24h Move
    +0.0%

    Alliance with Caribe Express to enhance Dominican Republic remittance services.

  4. Oct 07

    Merger clearance step

    24h Move
    +1.1%

    Expiration of HSR waiting period for Western Union acquisition of Intermex.

  5. Sep 16

    Product enhancement

    24h Move
    +0.1%

    Payroll Mastercard program adds no-fee international wires via app and web.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

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MIAMI and GUATEMALA CITY, Dec. 02, 2025 (GLOBE NEWSWIRE) -- International Money Express, Inc. (NASDAQ: IMXI) (“Intermex” or the “Company”), a leading money remittance provider to Latin America and the Caribbean, and Banco Industrial, one of Guatemala’s most trusted financial institutions, have partnered to reshape how Guatemalans receive money from abroad through the launch of the Zigi App, Banco Industrial’s digital financial platform powered by Intermex Digital Solutions.

This strategic alliance introduces a simpler and faster way for Guatemalans to receive remittances directly into their Zigi or Banco Industrial accounts by using only a phone number. Through the Amigo Paisano app, recipients can now access their money instantly and securely without needing to visit a branch or remember account numbers. The process replaces traditional cash pickups with a fully digital experience designed for ease, speed, and security.

Once the money is received, the Zigi App gives users complete control over their funds. They can make payments, send transfers, save money, and even apply for digital credit products that help build financial history. This approach connects more Guatemalans to the formal financial system and opens the door to greater financial inclusion.

“With Zigi, remittances become more than just a transfer. They become a connection between families and opportunity,” said Marcelo Theodoro, Chief Product, Marketing and Digital Officer at Intermex. “Our goal with Banco Industrial is to make sending and receiving money faster, safer, and more meaningful for everyone involved.”

“Zigi is not just a remittance tool. It is a gateway to financial progress,” said Michel Caputi, CEO of Zigi and Head of Strategic Alliances at Banco Industrial. “By combining Banco Industrial’s trust with Zigi’s technology, we are giving families the ability to save, pay, and build credit. We are turning remittances into real opportunities for financial growth.”

“Integrating Zigi helps us create a seamless experience that strengthens customer trust,” said Claudio Guinac, Remittance Services Manager at Banco Industrial. “It also supports our mission to connect more Guatemalans to the formal financial system,” added Ana Lucía Chávez, Head of Trading and Commercial Relations at Banco Industrial.

The Zigi App is now available to eligible users in Guatemala with promotional rates through Amigo Paisano. In the coming months, Intermex, Banco Industrial, and Zigi will expand the program’s reach through education efforts, product enhancements, and partnerships that encourage adoption and long-term impact for Guatemalan families.

About Intermex:
Founded in 1994, International Money Express, Inc. (NASDAQ: IMXI) enables consumers to send money from the United States, Canada, Spain, Italy, the United Kingdom, and Germany to more than 60 countries. The company provides digital money movement through agent retailers, company-operated stores, mobile apps, and websites. Transactions are fulfilled through thousands of retail and bank locations worldwide. Intermex is headquartered in Miami, Florida, with international offices in Puebla, Mexico; Guatemala City, Guatemala; London, England; and Madrid, Spain. For more information, visit www.intermexonline.com

Intermex Contact:
Alex Sadowski 
IR@intermexusa.com 


FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What did Intermex (IMXI) announce on Dec. 2, 2025 about Guatemala remittances?

Intermex announced a partnership with Banco Industrial to launch the Zigi App, enabling phone-number remittance deposits via Amigo Paisano.

How does the Zigi App change remittance delivery for Guatemalans using IMXI services?

Zigi replaces cash pickups by allowing instant deposits to Zigi or Banco Industrial accounts using only a phone number.

Are there promotional rates for Zigi remittances through Amigo Paisano and who is eligible?

Yes; the Zigi App is available to eligible users in Guatemala with promotional rates through Amigo Paisano, per the announcement.

What financial features does Zigi provide to users under the Intermex and Banco Industrial partnership?

Zigi lets users make payments, send transfers, save money, and apply for digital credit products to build financial history.

Will Intermex and Banco Industrial expand the Zigi program beyond the initial launch?

Yes; they plan to expand reach in coming months through education efforts, product enhancements, and additional partnerships.

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