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Infosys Topaz Unveils Responsible AI Suite of Offerings, to help Enterprises Navigate the Regulatory and Ethical Complexities of AI-powered Transformation

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Infosys launches Responsible AI Suite to address ethical concerns in AI adoption, offering a comprehensive set of solutions and services to help enterprises navigate the challenges of responsible AI deployment.
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From a legal standpoint, the introduction of Infosys Topaz Responsible AI Suite represents a proactive approach to address the complex regulatory landscape surrounding AI. As AI technologies become more integrated into business operations, companies face increasing legal obligations concerning data privacy and ethical standards. The suite's Scan component, which includes compliance status monitoring, is particularly relevant as it can serve as a tool for enterprises to stay ahead of legal requirements and avoid potential sanctions or legal disputes. Moreover, the Steer aspect, with its focus on legal consultation, is indicative of the growing necessity for legal expertise in AI governance, ensuring that AI strategies are not only effective but also compliant with international and domestic laws.

Infosys' establishment of the Responsible AI (RAI) Office and the launch of its Responsible AI Suite underscore the importance of ethical considerations in AI deployment. The RAI Office's role in maintaining standards and ensuring adherence to responsible-by-design principles is crucial for mitigating ethical risks such as bias and privacy violations. The Shield solutions, which focus on building technical guardrails, are essential for maintaining ethical standards throughout the AI lifecycle. These efforts reflect a broader industry trend where ethical AI is not just a moral choice but a business imperative, as consumers and regulators increasingly demand transparency and fairness in AI systems.

The strategic impact of the Infosys Topaz Responsible AI Suite on businesses lies in its potential to facilitate the safe and efficient adoption of AI technologies. By providing a set of tools and frameworks, such as the Scan, Shield and Steer, Infosys is positioning itself as an enabler of innovation within the bounds of ethical constraints. The suite's offerings are likely to enhance trust in AI solutions among stakeholders and could become a differentiator in the market. The collaboration with the Responsible AI Coalition further indicates Infosys' commitment to shaping industry standards, which could influence the future direction of AI development and adoption, positioning the company as a thought leader in the space.

Responsible AI (RAI) Office will serve as the custodian of ethical use of AI and ensure solutions align with emerging guardrails for AI across geographies

BENGALURU, India, Feb. 27, 2024 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the launch of its Responsible AI Suite, a part of Infosys Topaz, an AI-first set of services, solutions, and platforms using generative AI.­­­

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The rise of powerful generative AI systems in the past year has raised several concerns and conversations around the ethical dimensions of AI. According to the Infosys Generative AI Radar, by Infosys Knowledge Institute, enterprises worldwide are identifying data privacy, security, ethics, and bias as the primary challenges in their pursuit of innovation with AI. The Responsible AI Suite is designed to help enterprises balance innovation with ethical considerations, such bias and privacy prevention, and maximize their return on investments.

Infosys Topaz Responsible AI Suite is a set of 10+ offerings built around the Scan, Shield, and Steer framework. The framework aims to monitor and protect AI models and systems from risks and threats, while enabling businesses to apply AI responsibly. The offerings, across the framework, include a combination of accelerators and solutions designed to drive responsible AI adoption across enterprises.

Scan: Includes solutions to help identify the overall AI risk posture, legal obligations, vulnerabilities, and generate a single source of truth for compliance status of all AI projects. For example, the Infosys Topaz RAI Watchtower is used to monitor upcoming threats, vulnerabilities, and legal obligations.

Shield: These solutions focus on building technical guardrails, checks, and accelerators that are responsible by design across the AI lifecycle. It also consists of specialized solutions for AI security. For example, the Infosys Topaz Gen AI Guardrails help enforce the safe use of Gen AI by moderating input prompts and output for multiple risks.

Steer: These advisory and consulting services support strong and efficient AI governance for innovation. Offerings include AI strategy formulation, legal consultation, and contract reviews.

Infosys Topaz Responsible AI Suite will be amplified by an ecosystem of technology partners and think tanks via the Responsible AI Coalition. The Responsible AI Coalition will bring together startups, cloud service providers, and technology partners to further the common goal of advancing responsible AI. It will also lead a special working group of noted academicians, influencers, policymakers, and industry leaders to aid in shaping solutions that help set new industry standards in the responsible AI space.

Phil Fersht, CEO and Chief Analyst, HFS Research, said, "With the challenges of Responsible AI currently forcing many enterprises to slow their progress towards achieving scaled value with AI, smart offerings such as Infosys Topaz's Responsible AI suite can clear the path to help them accelerate their critical AI initiatives."

The suite of offerings is complemented by Infosys Topaz RAI office. This ensures that the offerings deliver solutions that ably navigate the shifting landscape of complex technical, policy, and governance challenges related to adopting AI responsibly across business functions. The office of RAI is also responsible for looking into different facets of ethical aspects of AI like transparency, fairness, privacy, security and compliance. The Office constitutes a centralized body for streamlining AI governance, formulating AI risk strategy, and maintaining standards, policies, and guidelines. It will also ensure adherence to responsible-by-design principles and standards throughout the AI development lifecycle, facilitating safe use of AI across organizations.

Commenting on the launch, Balakrishna D. R. (Bali), Executive Vice President, Global Services Head, AI and Industry Verticals, Infosys, said, "Responsible and ethical AI deployment is a business imperative as technology evolves. At Infosys, we recognize the critical need for fostering responsible AI and not merely as a set of principles but as actionable steps. Infosys Topaz Responsible AI Suite is a significant stride in helping our clients better manage their AI-first journey. Together with the Infosys RAI office, we affirm our commitment to advancing the ethos of responsible AI, providing enterprises with the necessary tools and expertise for ethical AI implementation."

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.

Safe Harbor

Certain statements in this release concerning our future growth prospects, or our future financial or operating performance, are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results or outcomes to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding the execution of our business strategy, our ability to attract and retain personnel, our transition to hybrid work model, economic uncertainties, technological innovations such as Generative AI, the complex and evolving regulatory landscape including immigration regulation changes, our ESG vision, our capital allocation policy and expectations concerning our market position, future operations, margins, profitability, liquidity, capital resources, our corporate actions including acquisitions, and cybersecurity matters. Important factors that may cause actual results or outcomes to differ from those implied by the forward-looking statements are discussed in more detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2023. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.

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SOURCE Infosys

FAQ

What is the name of the Responsible AI Suite launched by Infosys?

The Responsible AI Suite launched by Infosys is called Infosys Topaz Responsible AI Suite.

What are the primary challenges identified by enterprises in their pursuit of innovation with AI according to Infosys Generative AI Radar?

The primary challenges identified by enterprises are data privacy, security, ethics, and bias.

What are the three components of the Scan, Shield, and Steer framework in Infosys Topaz Responsible AI Suite?

The three components are Scan, Shield, and Steer, which aim to monitor and protect AI models and systems, build technical guardrails, and provide advisory and consulting services for AI governance.

Who will amplify Infosys Topaz Responsible AI Suite through the Responsible AI Coalition?

The Responsible AI Coalition, consisting of technology partners and think tanks, will amplify Infosys Topaz Responsible AI Suite.

What is the role of Infosys Topaz RAI office in ensuring responsible AI adoption?

Infosys Topaz RAI office ensures that the offerings navigate complex technical, policy, and governance challenges related to adopting AI responsibly, streamlines AI governance, and maintains standards and guidelines.

Who commented on the launch of Infosys Topaz's Responsible AI suite and its impact on enterprises?

Phil Fersht, CEO and Chief Analyst of HFS Research, commented on the launch, stating that smart offerings like Infosys Topaz's suite can help accelerate critical AI initiatives for enterprises.

What is the goal of the Responsible AI Coalition led by Infosys?

The Responsible AI Coalition aims to bring together startups, cloud service providers, and technology partners to advance responsible AI and set new industry standards in the space.

Who is responsible for looking into ethical aspects like transparency, fairness, privacy, security, and compliance in AI at Infosys?

The RAI office at Infosys ensures adherence to responsible-by-design principles and standards throughout the AI development lifecycle, facilitating safe use of AI across organizations.

What does Balakrishna D. R. (Bali), Executive Vice President at Infosys, emphasize regarding responsible AI deployment?

Balakrishna D. R. highlights the critical need for fostering responsible AI as a business imperative and the actionable steps taken by Infosys with the launch of Infosys Topaz Responsible AI Suite.

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Infosys Limited is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company was founded in Pune and is headquartered in Bangalore.