72% of professionals report using AI at work, compared to just 48% in 2024

Rhea-AI Summary

Intapp (NASDAQ: INTA) released its 2025 Technology Perceptions Survey, revealing a dramatic increase in AI adoption among professionals. The survey, covering 800+ fee earners in accounting, consulting, finance, and legal sectors, shows that 72% of professionals now use AI at work, up from 48% in 2024.

Key findings include: 56% of firms have adopted AI with another 32% initiating implementation; 50% of professionals use unauthorized AI tools for work; and 82% report AI-generated work quality matches or exceeds their own. Professionals are leveraging AI primarily for data summarization and document generation, with 42% redirecting AI-saved time to higher-level client work and 24% increasing billable hours.

The survey also revealed that 62% find AI highly useful in the workplace, with 41% utilizing it for information synthesis and 38% for creative solutions.

Positive

• 72% AI adoption rate represents a 50% increase from previous year
• 88% potential near-term AI adoption rate among firms (56% current + 32% in progress)
• 82% of professionals report AI work quality matches or exceeds human output
• 42% of professionals redirect AI-saved time to higher-value client work
• 24% increase in billable hours through AI time savings

Negative

• 50% of professionals use unauthorized AI tools, creating security risks
• Potential data security vulnerabilities from unauthorized AI usage with sensitive client data

News Market Reaction

-0.26%

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-0.26% News Effect

On the day this news was published, INTA declined 0.26%, reflecting a mild negative market reaction.

Data tracked by StockTitan Argus on the day of publication.

Intapp’s 2025 Tech Perceptions Survey finds a surge in AI adoption among accounting, consulting, finance, and legal professionals — with half using AI tools not authorized by their firm

PALO ALTO, Calif., May 20, 2025 (GLOBE NEWSWIRE) -- Intapp (NASDAQ: INTA), a leading global provider of AI-powered solutions for professionals, released findings today from its 2025 Technology Perceptions Survey. Reaching more than 800 fee earners across the accounting, consulting, finance, and legal industries in the U.S. and U.K., the survey shows a significant shift in how professionals view and use AI.

“AI is becoming an essential part of the workflow for professionals, who are driving top-line and bottom-line growth within their firms as a result,” said Robin Tech, Vice President of AI and Data at Intapp. “Widespread AI adoption is here to stay and firms that are not ready are falling behind.”

AI adoption becomes the standard

Professionals are increasingly recognizing the benefits of using AI at work, especially when it comes to time-consuming manual tasks. As the survey shows, the top two AI use cases and highest areas of growth for AI use are summarizing data and generating documents.

• 72% of professionals say they use AI at work, up from 48% last year.
• 56% of firms have adopted AI, with another 32% getting started on their AI journey, showing a near-term potential for 88% of firms to adopt AI institutionally.

Not only are they eager to integrate AI into their day-to-day tasks, but many are already doing so, often without firm approval or oversight. 50% of professionals say they’ve used AI tools for work that were not authorized by their firm. Another 23% say they have not done so yet, but they would.

“Unauthorized AI usage creates new attack vectors threatening data security,” said Tech. “Both early adopters and slower adopters will need to be aware of the risks of unauthorized AI usage, particularly with sensitive client data.”

AI helps professionals work smarter and faster

As professionals incorporate AI tools into their workflows, they’re finding new ways to think of creative solutions, improve turnaround times, and impress clients.

• 62% believe that AI has been highly useful in the workplace.
• 82% say that the quality of AI-generated work is at least as good as their own.
• 41% said that AI enabled them to synthesize large amounts of information.
• 38% said that AI helped them think of creative solutions.

AI drives professional and firm growth

Professionals are reallocating time saved by AI to focus on higher-level work and supercharge growth.

• 42% have reallocated time saved to focus on higher-level client work.
• 28% have reallocated time saved to strengthen relationships with clients, while 25% have strengthened relationships with their broader network
• 23% have reallocated time to pursue new business opportunities.
• 24% have reallocated time saved to increase billable hours.
• 23% have reallocated time saved to pursue new business opportunities.
  

To learn more, see the full survey results and read the research report here: Intapp.com/2025-tech-perceptions-survey

About the study
The Intapp 2025 Tech Perceptions Survey was conducted by Rockbridge Research among 820 fee earners in the U.S. and U.K. across four verticals: accounting, consulting, capital markets (including investment banking and private equity) and legal. Results were collected between November 5 and November 22, 2024, using an email invitation and online survey. Quotas were set to ensure representation across geographies and industries. The margin of error is +/- 3.2% at the 95% confidence level.

About Intapp
Intapp software helps professionals unlock their teams’ knowledge, relationships, and operational insights to increase value for their firms. Using the power of Applied AI, we make firm and market intelligence easy to find, understand, and use. With Intapp’s portfolio of vertical SaaS solutions, professionals can apply their collective expertise to make smarter decisions, manage risk, and increase competitive advantage. The world's top firms — across accounting, consulting, investment banking, legal, private capital, and real assets — trust Intapp’s industry-specific platform and solutions to modernize and drive new growth. For more information, visit Intapp.com and connect with us on LinkedIn. 

Media contact

Ali Robinson
Global Media Relations Director
Intapp, Inc.
press@intapp.com

FAQ

What is the current AI adoption rate among professionals according to Intapp's 2025 survey?

According to Intapp's 2025 Technology Perceptions Survey, 72% of professionals report using AI at work, up from 48% in 2024, representing a 50% increase in adoption rate.

How many firms have implemented AI according to the INTA survey?

56% of firms have already adopted AI, while an additional 32% are beginning their AI implementation, suggesting a potential 88% institutional adoption rate in the near term.

What percentage of professionals use unauthorized AI tools at work?

50% of professionals report using unauthorized AI tools for work, with an additional 23% indicating they would be willing to do so.

How are professionals reallocating time saved by AI according to Intapp's survey?

42% focus on higher-level client work, 28% strengthen client relationships, 24% increase billable hours, and 23% pursue new business opportunities.

What is the quality of AI-generated work according to INTA's 2025 survey?

82% of professionals report that the quality of AI-generated work is at least as good as their own work.