JetBlue Expands its Presence in Mexico with New Flights to Tulum Taking Off Today

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JetBlue (NASDAQ: JBLU) has launched daily flights between New York’s JFK and Tulum’s Felipe Carrillo Puerto Tulum International Airport (TQO), marking it as the third Mexican destination in JetBlue’s network alongside Cancun and Los Cabos.

This service introduces JetBlue’s low fares and award-winning service to Tulum, with initial $99 fares available online. JetBlue’s Vice President, David Jehn, highlighted the airline's long-standing presence in Mexico, which began over 17 years ago. Quintana Roo Tourism Director Andrés Martínez Reynoso also praised the new route.

The flights will operate with Airbus A320 aircraft, featuring ample legroom, free broadband, complimentary snacks and drinks, and seatback entertainment. The new route supports JetBlue’s international expansion, aiming to serve 40 international locations by the end of 2024.

Special benefits are available for those booking directly via, including exclusive fare options, double TrueBlue points, and access to the JetBlue Vacations Insider Experience in Tulum.

  • JetBlue's launch of daily flights from JFK to Tulum expands their presence in the Mexican market.
  • Initial $99 fare promotes affordability and attracts more travelers.
  • JetBlue's Airbus A320 aircraft offers extensive customer amenities, including legroom, free broadband, snacks, and seatback entertainment.
  • JetBlue plans to expand its international destinations to 40 by the end of 2024.
  • Booking directly through JetBlue provides additional benefits like exclusive fares, double TrueBlue points, and the Insider Experience program.
  • JetBlue Vacations' Insider Experience in Tulum enhances customer satisfaction with free airport transfers and concierge services.
  • Expansion into new routes may increase operational costs and financial risks.
  • Potential competitive pressure from other airlines serving similar routes could affect profit margins.
  • Maintaining low fares like the $99 promotion might impact overall revenue generation.
  • Dependence on tourism demand; fluctuations in travel trends to Tulum could impact the success of the new route.

JetBlue's expansion into Tulum represents a strategic move to capture market share in a popular tourist destination. This daily service introduces competition in a previously underserved route, potentially attracting leisure travelers who seek direct flights and low fares.

Market Significance: Tulum's growing popularity among tourists, known for its eco-conscious resorts and rich Mayan history, makes it a lucrative addition to JetBlue's network. However, the timing of this expansion amid global economic uncertainties and fluctuating travel demands presents both opportunities and risks.

JetBlue's promotional fare of $99 is a strategic pricing tactic aimed at quickly increasing load factors and building customer loyalty. This could lead to strong initial demand, but sustainability will depend on JetBlue's ability to maintain service quality and competitive pricing.

Short-Term Impact: Increased revenue from the new route as it taps into a high-demand leisure travel market. The promotional fares could boost ticket sales and market penetration.

Long-Term Impact: Establishing a robust presence in Tulum could solidify JetBlue's market position and lead to further expansion opportunities in Mexico and the broader Latin American market. However, this expansion needs careful management to ensure profitability amid variable tourist travel trends.

Revenue Implications: The introduction of a daily service from New York to Tulum could be a revenue-generating avenue for JetBlue if managed efficiently. Considering JetBlue's existing success with routes to Cancun and Los Cabos, Tulum's addition might bolster the company's top line.

Operational Costs: The use of Airbus A320 aircraft, noted for their fuel efficiency and long-haul capability, suggests a well-calculated cost strategy. Yet, sustaining low fares and promotional pricing could compress margins if not offset by high load factors and ancillary revenue streams.

Investor Considerations: Enhanced route offerings can diversify JetBlue's revenue base, potentially providing stability against seasonal fluctuations in travel demand. However, investors should monitor fuel price volatility and competitive pressures in the Mexican Caribbean travel market, which could affect profitability.

Daily service to Tulum introduces JetBlue’s low fares and great service to new Mexican destination

To celebrate launch, limited time $99 fares available online only on

NEW YORK--(BUSINESS WIRE)-- JetBlue (NASDAQ: JBLU) today announced it has officially launched service between New York’s John F. Kennedy International Airport (JFK) and Tulum’s Felipe Carrillo Puerto Tulum International Airport (TQO), with the first flight arriving in Tulum this morning. Tulum service will operate daily, making this JetBlue’s third destination in Mexico, where it also serves Cancun and Los Cabos.

“As the only airline with direct service from New York’s JFK to Tulum, we are thrilled to offer our customers our award-winning service, low fares, and another option when traveling to the Mexican Caribbean,” said David Jehn, JetBlue’s vice president of network planning and airline partnerships. “JetBlue began service to Mexico more than 17 years ago with flights from New York to Cancun and we’re proud to expand our footprint in Mexico.”

"JetBlue has been an invaluable partner in connecting travelers from across the United States to the Mexican Caribbean with direct flights to Cancun. We are excited to see this partnership continue to flourish with JetBlue's new daily nonstop service from New York JFK to Tulum,” said Andrés Martínez Reynoso, Director of the Quintana Roo Tourism Board. “Tulum, with its serene beaches, eco-conscious living, and rich Mayan history, will now be more accessible to travelers, in addition to points of interest further south along the Grand Costa Maya. We look forward to welcoming New Yorkers, and those transiting through JFK, to this new era in the Mexican Caribbean."

Tulum, located southwest of Playa del Carmen and Cancun, has become a top choice for those seeking an escape with health-centric resorts and retreats, captivating archaeological ruins, and natural sinkholes. JetBlue’s entry into Tulum supports the carrier’s ongoing push to offer customers more choice and more great international destinations to explore. By the end of 2024, JetBlue will serve 40 international destinations in a route network spanning from Europe to South America.

Schedule between New York (JFK) and Tulum (TQO)
Daily service

JFK-TQO Flight #2879

TQO-JFK Flight #2880

8:00 a.m. – 11:15 a.m.

12:45 p.m. – 5:49 p.m.

JetBlue will operate the Tulum route using its Airbus A320 aircraft offering the airline's award-winning service featuring the most legroom in coach1; fast, free and unlimited broadband Fly-Fi2; complimentary name-brand snacks and drinks; and seatback entertainment at every seat.

JetBlue’s presence in Mexico

The new Tulum service adds to the success of JetBlue’s extensive service from nearby Cancun. JetBlue began serving Mexico with flights from New York’s JFK to Cancun and has since added service to Cancun from Boston, Fort Lauderdale, Orlando, Tampa, Newark and Raleigh/Durham. Additionally, JetBlue recently announced that it will launch nonstop service from San Juan, Puerto Rico to Cancun3. In Mexico, JetBlue also provides service to Los Cabos, offering flights from New York’s JFK Airport and Los Angeles International Airport (LAX).

Book better with JetBlue

To celebrate today’s launch, and for a limited time, travelers can take advantage of special $99 one-way fares for flights between New York-JFK and Tulum available online only on

Customers who book directly through are guaranteed to find our lowest fares, and can enjoy additional benefits including access to all of JetBlue’s fare options, as well as fare sales and promotions, some of which may not be available through other third parties; the ability to earn 2x TrueBlue points and participate in Points Pooling; seamless seat selections and upgrades to Even More® Space; 24/7 direct access to JetBlue’s customer service channels; and more.

Following the success of JetBlue Vacations' Insider Experience in Cancun, JetBlue has also extended its exclusive program to Tulum. The Insider Experience, currently included in all JetBlue Vacations flight + hotel packages to Aruba, Cancun, Montego Bay, Punta Cana, Nassau, Los Cabos and St. Lucia, is an in-destination offering that puts customers in the trusted hands of local experts to assist them throughout their entire journey, at no additional charge, and includes benefits such as free airport transfers and concierge services. Additional JetBlue Vacations perks that now come standard include earlier boarding, a free inflight beverage (21+) and VIP perks at select hotels.

"We're excited to start service to Tulum today, offering our JetBlue Vacations customers even more options to explore Mexico," said Andres Barry, president, JetBlue Travel Products. "Mexico remains a popular destination for vacation packages due to its diverse offerings, and expanding our Insider Experience program to Tulum was a natural progression. The program's popularity and positive feedback from customers in Cancun have been tremendous. The Insider Experience acts as an in-person problem solver and concierge all wrapped in one, providing added value to our bundled vacation packages and ensuring customers get more than they pay for."

About JetBlue

JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue, known for its low fares and great service, carries customers to more than 100 destinations throughout the United States, Latin America, the Caribbean, Canada, and Europe. For more information and the best fares, visit

  1. JetBlue offers the most legroom in coach based on average fleet-wide seat pitch for U.S. airlines.
  2. Fly-Fi® and live television are available on all JetBlue-operated flights. Coverage area may vary by aircraft. Details on inflight wi-fi and entertainment:
  3. Subject to receipt of government operating authority.
  4. New York (JFK) to Tulum (TQO): One-way only. Book by: 6/14/24 for travel 8/3/2024-10/30/2024 (excludes Thursday and Friday travel).

JetBlue Corporate Communications

Tel: +1.718.709.3089

Source: JetBlue


What new flight route has JetBlue launched?

JetBlue has launched a new daily flight route between New York’s JFK and Tulum’s Felipe Carrillo Puerto Tulum International Airport (TQO).

When did JetBlue start their flights to Tulum?

JetBlue started their daily flights to Tulum on the day of the press release.

What is the promotional fare for JetBlue's new route to Tulum?

JetBlue is offering a -time promotional fare of $99 for flights between New York-JFK and Tulum.

Which aircraft will JetBlue use for their Tulum flights?

JetBlue will operate the Tulum route using its Airbus A320 aircraft.

What benefits are offered to customers booking directly through JetBlue for the new Tulum flights?

Customers booking directly through JetBlue can access exclusive fare options, earn double TrueBlue points, and enjoy the JetBlue Vacations Insider Experience, including free airport transfers and concierge services.

How does JetBlue's new route to Tulum fit into their overall expansion plans?

JetBlue's new route to Tulum supports their goal to expand to 40 international destinations by the end of 2024.

JetBlue Airways Corporation


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