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Aurora Mobile and AI Storm Enter into Business Partnership to Advance AI-Powered Customer Operations in Japan

(Moderate)
(Very Positive)
Tags
partnership AI

Aurora Mobile (NASDAQ: JG) formed a business partnership with AI Storm (TSE: 3719) to promote AI-powered customer operations and digital transformation in Japan. Aurora Mobile’s EngageLab and GPTBots.ai will be implemented and verified within Nippon Telesystem, an AI Storm subsidiary, to enhance operational efficiency and customer experience.

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Positive

  • None.

Negative

  • None.

News Market Reaction – JG

-8.32% 1.6x vol
2 alerts
-8.32% Session close to close
-14.9% Trough Tracked
$28.74M Market Cap
1.6x Rel. Volume

In the Jun 18 session, JG declined 8.32%, reflecting a notable negative market reaction. Argus tracked a trough of -14.9% from its starting point during tracking. Our momentum scanner triggered 2 alerts that day, indicating moderate trading interest and price volatility. Trading volume was above average at 1.6x the daily average, suggesting increased trading activity.

Data tracked by StockTitan Argus on the day of publication.

Market Context

The stock moved -8.3% in the session following this news. A negative reaction despite positive news ...
Analysis

The stock moved -8.3% in the session following this news. A negative reaction despite positive news fits JG’s occasional divergence pattern, even on constructive AI updates. Concerns over the effective resale shelf, China regulatory structure, and recent insider net selling could outweigh enthusiasm for the Japan-focused partnership.

Previous Partnership,AI Reports

5 past events · Latest: Feb 10 (Positive)
Same Type Pattern 5 events
Date Event Sentiment 24h Move Catalyst
Feb 10 AI partnership Positive +1.5% Strategic GPTBots.ai partnership with Ants Asia to co-build enterprise AI agents.
Jan 06 AI partnership Positive +3.9% GPTBots.ai partnership with Echosens China to power liver diagnostics service hub.
Sep 29 AI partnership Positive +4.9% GPTBots.ai and Tellvoice deal to build Thai-language AI voice agents for enterprises.
Sep 01 AI partnership Positive -1.0% GPTBots.ai partnership with GP Batteries to deploy AI customer service globally.
Aug 27 AI partnership Positive +0.8% GPTBots.ai and Vonosis alliance to expand enterprise AI adoption in Thailand.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

AI partnership news for JG has typically produced modest positive price moves, with only one mild divergence.

Key Terms

bpo, martech, omnichannel, proof of concept (poc)
4 terms
bpo technical
"Japan's contact center and BPO industries are facing structural challenges"
Business Process Outsourcing (BPO) is when a company hires an outside firm to handle routine operations—like customer service, payroll, or IT—so the company can focus on its core work. For investors, BPO matters because it can lower costs, speed growth, and change profit margins, but it also introduces risks around service quality, data security, and loss of control, similar to hiring a contractor to run a critical part of your business.
martech financial
"customer engagement, marketing technology (MarTech), and advanced AI solutions"
Martech is the collection of software and tools companies use to plan, run, and measure marketing activities — from advertising and email platforms to analytics and customer data systems. Investors care because martech determines how efficiently a business finds and keeps customers, how measurable and scalable growth is, and how well marketing spending converts into revenue, like replacing a basic toolkit with a precision engine that improves performance and reduces waste.
omnichannel technical
"The omnichannel, AI-driven system targets faster B2B responses"
A coordinated approach to selling and serving customers across all touchpoints—stores, websites, mobile apps, social media, and call centers—so the experience feels like one continuous conversation no matter where a customer interacts. For investors, omnichannel capability signals how well a company can attract and keep customers, turn interactions into sales, and use shared customer data to cut costs and boost revenue—making it a key driver of growth and competitive strength.
proof of concept (poc) technical
"elevate their AI implementation from the Proof of Concept (PoC) stage to real-world Production"
A proof of concept (PoC) is a small-scale test or demonstration that shows whether a new idea, product, or method is feasible and works as intended. It helps investors assess the potential value and risks before committing significant resources, similar to trying a sample before buying a full-sized item. PoCs are important because they provide early evidence that an idea has practical promise.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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TOKYO, June 18, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services, today announced that its Japanese subsidiary, Aurora Mobile Japan K.K., has entered into a business partnership with AI Storm Co., Ltd. (Tokyo Stock Exchange Standard Market: 3719) ("AI Storm") to jointly advance AI-powered customer operations and digital transformation initiatives in the Japanese market.

Aurora Mobile Limited

(Visual from AI Storm's official website illustrating its vision for AI-driven digital transformation.)

As part of this collaboration, Aurora Mobile has launched an implementation and verification project for its flagship AI products, EngageLab and GPTBots.ai, within the live business environment of Nippon Telesystem Co., Ltd. ("NTS"), a wholly owned subsidiary of AI Storm. By combining Aurora Mobile's global technology capabilities with AI Storm's established business foundation in Japan, the two companies aim to support Japanese enterprises in improving operational efficiency and enhancing customer experience through practical AI applications.

The Context: Moving AI from "Tools" to "Real Business Value" 
Japan's contact center and BPO industries are facing structural challenges, including labor shortages and increasingly sophisticated customer needs. For enterprises, the key challenge has shifted from whether to adopt AI tools to how to embed AI into real business workflows and generate measurable business value.

Aurora Mobile is a leading provider of stable messaging delivery, customer engagement, marketing technology (MarTech), and advanced AI solutions for many global enterprises. Through this partnership, Aurora Mobile will leverage its robust infrastructure and expertise in supporting massive daily customer interactions, with the NTS verification project as the first step, to provide AI solutions for Japan's service industry that improve operational efficiency while enhancing customer experience.

Product Portfolio: "Connect, Engage, Act with AI" Aurora Mobile empowers enterprises to translate AI capabilities into real business actions through its "Connect, Engage, Act with AI" approach:

  • EngageLab is the Company's AI-first customer engagement platform that leverages unified customer data and AI agents to enable seamless customer support across multiple channels, including SMS, email, AppPush, WebPush, WhatsApp, and LINE. By optimizing customer touchpoints, EngageLab helps businesses build stronger customer relationships.
  • GPTBots.ai is the Company's enterprise AI agent and workflow platform that connects knowledge, context, workflows, and AI execution to deliver real business outcomes for customer service and operational scenarios.

"We are pleased to begin discussions with AI Storm regarding our business expansion in Japan," said Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile. "Our goal is not merely to replace human labor with AI, but to harness the power of AI to 'redefine customer relationships.' By combining Aurora Mobile's technology with AI Storm's local execution capabilities, we look forward to helping Japanese enterprises elevate their AI implementation from the Proof of Concept (PoC) stage to real-world Production, creating long-term value for enterprise customers."

Aurora Mobile will continue to deepen its collaboration with AI Storm, using the NTS verification project as a first step to further advance AI-powered customer operations in the Japanese market.

About EngageLab
EngageLab is an AI-first customer engagement platform that helps you build stronger customer relationships with AI agents, unified customer data, and reliable delivery across channels.
For more information, please contact: marketing@engagelab.com

About GPTBots.ai
GPTBots.ai is an enterprise-grade AI agent platform under Aurora Mobile (NASDAQ: JG), offering no-code/low-code AI agent development, deployment, and management for enterprise clients. Through multi-model LLM integration and intelligent workflow automation, GPTBots.ai empowers organizations to enhance customer service, optimize knowledge management, and automate business processes, driving digital innovation and transformation worldwide.
For more information, please contact: marketing@gptbots.ai

About Aurora Mobile Limited
Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide.
For more information, please visit: https://ir.aurora-mobile.com/.

Safe Harbor Statement
This announcement contains forward-looking statements. These statements are made under the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as "will," "expects," "anticipates," "future," "intends," "plans," "believes," "estimates," "confident" and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile's strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile's strategies; Aurora Mobile's future business development, financial condition and results of operations; Aurora Mobile's ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company's filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law.

For more information, please contact:
Aurora Mobile Limited
E-mail: ir@aurora-mobile.com

Christensen Advisory
Ms. Xiaoyan Su
E-mail: Xiaoyan.Su@christensencomms.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/9e5e7141-5585-4ca3-8824-f541c7c45764


FAQ

What did Aurora Mobile (NASDAQ: JG) announce about its partnership with AI Storm in Japan?

Aurora Mobile announced a business partnership with AI Storm to advance AI-powered customer operations in Japan. According to Aurora Mobile, the collaboration combines its global technology with AI Storm’s local foundation to support Japanese enterprises’ digital transformation and customer experience improvement.

How will Aurora Mobile’s EngageLab be used in the AI Storm partnership for Japanese customer operations?

EngageLab will serve as an AI-first customer engagement platform in the partnership. According to Aurora Mobile, it unifies customer data and AI agents across SMS, email, AppPush, WebPush, WhatsApp, and LINE to optimize touchpoints and strengthen customer relationships in Japan.

What role does GPTBots.ai play in Aurora Mobile (JG) and AI Storm’s AI customer operations project?

GPTBots.ai provides enterprise AI agents and workflow automation for the partnership. According to Aurora Mobile, it connects knowledge, context, workflows, and AI execution to support real business outcomes in customer service and operational scenarios, starting with verification at Nippon Telesystem.

What is the Nippon Telesystem verification project in Aurora Mobile and AI Storm’s collaboration?

The Nippon Telesystem verification project is the first live implementation of Aurora Mobile’s AI products. According to Aurora Mobile, EngageLab and GPTBots.ai are being tested in NTS’s business environment to validate AI solutions for Japan’s service and contact center industries.

How does the Aurora Mobile and AI Storm partnership aim to address Japan’s contact center challenges?

The partnership targets structural issues like labor shortages and complex customer needs in Japan. According to Aurora Mobile, embedding AI into real workflows is intended to improve operational efficiency and customer experience, moving enterprises from simple AI tools to measurable business value.

What long-term goal does Aurora Mobile (JG) have for AI implementation with AI Storm in Japan?

Aurora Mobile aims to move Japanese enterprises from AI proof-of-concept to production deployment. According to Aurora Mobile, the focus is on using AI to redefine customer relationships and create long-term value through deeper collaboration with AI Storm and ongoing projects at Nippon Telesystem.