EngageLab Unveils AI-Powered Omnichannel Customer Engagement Innovations at The MarTech Summit Asia 2025
EngageLab showcased its AI-powered omnichannel customer engagement platform at The MarTech Summit Asia 2025 in Singapore. The company demonstrated its solutions through key success cases:
A Southeast Asian e-commerce platform implemented EngageLab's Omnichannel Customer Engagement Platform, integrating AppPush, WebPush, Email, OTP, SMS, and WhatsApp for consistent messaging. A regional financial services provider utilized AI-driven segmentation and analytics tools for unified customer data management. A global consumer electronics brand achieved 99.97% email delivery rates using EngageLab's email solutions.
The platform's key features include:
- Omnichannel customer engagement integration
- AI-powered insights and real-time analytics
- Global infrastructure with distributed nodes
EngageLab ha presentato la sua piattaforma di engagement clienti omnicanale alimentata dall'IA al MarTech Summit Asia 2025 a Singapore. L'azienda ha dimostrato le sue soluzioni attraverso casi di successo chiave:
Una piattaforma di e-commerce del sud-est asiatico ha implementato la Piattaforma di Engagement Clienti Omnicanale di EngageLab, integrando AppPush, WebPush, Email, OTP, SMS e WhatsApp per una comunicazione coerente. Un fornitore di servizi finanziari regionale ha utilizzato strumenti di segmentazione e analisi basati su IA per una gestione unificata dei dati dei clienti. Un marchio globale di elettronica di consumo ha raggiunto tassi di consegna delle email del 99,97% utilizzando le soluzioni email di EngageLab.
Le caratteristiche principali della piattaforma includono:
- Integrazione dell'engagement clienti omnicanale
- Insights alimentati dall'IA e analisi in tempo reale
- Infrastruttura globale con nodi distribuiti
EngageLab presentó su plataforma de compromiso del cliente omnicanal impulsada por IA en el MarTech Summit Asia 2025 en Singapur. La empresa demostró sus soluciones a través de casos de éxito clave:
Una plataforma de comercio electrónico del sudeste asiático implementó la Plataforma de Compromiso del Cliente Omnicanal de EngageLab, integrando AppPush, WebPush, Email, OTP, SMS y WhatsApp para una comunicación coherente. Un proveedor de servicios financieros regional utilizó herramientas de segmentación y análisis impulsadas por IA para una gestión unificada de los datos de los clientes. Una marca global de electrónica de consumo logró tasas de entrega de correos electrónicos del 99.97% utilizando las soluciones de correo electrónico de EngageLab.
Las características clave de la plataforma incluyen:
- Integración del compromiso del cliente omnicanal
- Perspectivas impulsadas por IA y análisis en tiempo real
- Infraestructura global con nodos distribuidos
EngageLab는 2025년 싱가포르에서 열린 MarTech Summit Asia에서 AI 기반의 옴니채널 고객 참여 플랫폼을 선보였습니다. 이 회사는 주요 성공 사례를 통해 솔루션을 시연했습니다:
동남아시아의 한 전자상거래 플랫폼은 EngageLab의 옴니채널 고객 참여 플랫폼을 구현하여 AppPush, WebPush, 이메일, OTP, SMS 및 WhatsApp을 통합하여 일관된 메시징을 실현했습니다. 한 지역 금융 서비스 제공업체는 AI 기반의 세분화 및 분석 도구를 활용하여 통합 고객 데이터 관리를 수행했습니다. 글로벌 소비자 전자 브랜드는 EngageLab의 이메일 솔루션을 사용하여 99.97%의 이메일 전달률을 달성했습니다.
플랫폼의 주요 기능은 다음과 같습니다:
- 옴니채널 고객 참여 통합
- AI 기반 통찰력 및 실시간 분석
- 분산 노드가 있는 글로벌 인프라
EngageLab a présenté sa plateforme d'engagement client omnicanal alimentée par l'IA lors du MarTech Summit Asia 2025 à Singapour. L'entreprise a démontré ses solutions à travers des cas de succès clés :
Une plateforme de e-commerce d'Asie du Sud-Est a mis en œuvre la plateforme d'engagement client omnicanal d'EngageLab, intégrant AppPush, WebPush, Email, OTP, SMS et WhatsApp pour une communication cohérente. Un fournisseur de services financiers régional a utilisé des outils d'analyse et de segmentation alimentés par l'IA pour une gestion unifiée des données clients. Une marque mondiale d'électronique grand public a atteint un taux de livraison d'e-mails de 99,97 % en utilisant les solutions d'e-mail d'EngageLab.
Les principales caractéristiques de la plateforme incluent :
- Intégration de l'engagement client omnicanal
- Insights alimentés par l'IA et analyses en temps réel
- Infrastructure mondiale avec des nœuds distribués
EngageLab stellte seine KI-gesteuerte Omnichannel-Kundenengagement-Plattform auf dem MarTech Summit Asia 2025 in Singapur vor. Das Unternehmen demonstrierte seine Lösungen anhand wichtiger Erfolgsgeschichten:
Eine E-Commerce-Plattform aus Südostasien implementierte die Omnichannel-Kundenengagement-Plattform von EngageLab und integrierte AppPush, WebPush, E-Mail, OTP, SMS und WhatsApp für konsistente Nachrichten. Ein regionaler Anbieter von Finanzdienstleistungen nutzte KI-gesteuerte Segmentierungs- und Analysetools für ein einheitliches Kunden-Datenmanagement. Eine globale Marke für Unterhaltungselektronik erreichte eine E-Mail-Zustellrate von 99,97% mit den E-Mail-Lösungen von EngageLab.
Die Hauptmerkmale der Plattform umfassen:
- Integration des Omnichannel-Kundenengagements
- KI-gesteuerte Einblicke und Echtzeitanalysen
- Globale Infrastruktur mit verteilten Knoten
- Achieved 99.97% email delivery rate for clients
- Demonstrated 30% increase in e-commerce platform conversions
- Delivered 40% boost in customer repurchase rates
- None.
SINGAPORE, April 10, 2025 (GLOBE NEWSWIRE) -- EngageLab, a global leader in AI-powered omnichannel customer engagement, proudly presented its cutting-edge solutions at The MarTech Summit Asia 2025 in Singapore. The flagship event brought together senior executives, CMOs, and decision-makers from diverse industries, all seeking innovative technologies to elevate customer engagement and drive sustainable business growth.
EngageLab stood out as a trusted partner, showcasing its AI-driven customer engagement platform that empowers businesses to deliver personalized, impactful experiences across multiple touchpoints, fostering stronger relationships and higher retention rates.
Empowering Enterprises with Omnichannel Customer Engagement
At the summit, EngageLab engaged with senior leaders from leading organizations across Asia, addressing their unique challenges in customer communication, data integration, and operational efficiency. The discussions revealed a shared need for seamless, AI-powered engagement solutions to meet the demands of today’s fast-evolving digital landscape.
Key scenarios from the summit highlighted EngageLab’s ability to deliver transformative results:
- A Leading E-Commerce Platform in Southeast Asia:
The platform’s CMO sought to improve customer retention and drive repeat purchases through personalized, multi-channel communication. EngageLab demonstrated its Omnichannel Customer Engagement Platform, which integrates AppPush, WebPush, Email, OTP, SMS, and WhatsApp. This enabled the platform to deliver consistent and tailored messaging across all customer touchpoints, significantly enhancing engagement and loyalty. - A Regional Financial Services Provider:
A senior marketing leader expressed challenges in managing fragmented customer data and delivering localized engagement across multiple regions. EngageLab showcased its AI-driven segmentation and analytics tools, which unify customer data, uncover actionable insights, and enable highly targeted engagement strategies. - A Global Consumer Electronics Brand:
The brand’s marketing director highlighted inefficiencies in their email campaigns, including low deliverability rates and limited personalization. EngageLab introduced its world-class email solutions, featuring domain preheating, intelligent routing, and advanced sender certification. These solutions ensured a99.97% email delivery rate, significantly boosting engagement and campaign success.
Why EngageLab Stands Out
The MarTech Summit Asia 2025 highlighted EngageLab’s role as a trusted innovator in AI-powered customer engagement. Enterprises recognized EngageLab for its demonstrated ability to deliver:
- Omnichannel Customer Engagement: Seamlessly integrate multiple communication channels to create cohesive, personalized customer journeys.
- AI-Powered Insights: Real-time analytics and user behavior tracking to optimize engagement strategies and maximize ROI.
- Global Infrastructure: Strategically distributed global nodes ensure high delivery rates and compliance with local regulations.
- Proven Results: EngageLab’s solutions have driven significant success for clients, including a
30% increase in conversions for e-commerce platforms and a40% boost in repurchase rates.
Driving the Future of Customer Engagement
As The MarTech Summit Asia 2025 concluded, it became evident that the future of customer engagement lies in personalization, automation, and omnichannel communication. EngageLab is proud to lead this transformation, helping businesses across industries unlock the full potential of their customer engagement strategies.
For enterprises seeking to elevate their customer engagement and operational efficiency, EngageLab offers not just technology, but a partnership in achieving sustainable growth.
About EngageLab
EngageLab is a world-leading provider of AI-powered omnichannel customer engagement solutions, empowering businesses to optimize customer communication, enhance engagement efficiency, and drive growth. With a focus on AI-driven personalization, omnichannel integration, and global scalability, EngageLab serves as a trusted partner for enterprises worldwide.
For more information, visit www.engagelab.com.
For Media Inquiries:
Contact: marketing@engagelab.com | Website: www.engagelab.com
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/c7ac06e4-361a-4f14-8a46-82f1196c8b5c
FAQ
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