Lear Wins Premium Car Category, Leads in Top 3 Finishes in J.D. Power Seat Quality and Satisfaction Study
Rhea-AI Summary
Lear (NYSE: LEA), a global automotive technology leader, has demonstrated its dominance in the J.D. Power 2024 U.S. Seat Quality and Satisfaction Study℠. The company secured eight top-three finishes, more than double its closest competitor. Notably, Lear swept the Premium Car category, claiming all three top positions. Lear also achieved:
- The best in-segment score (3.8) in the Premium Car classification
- Top-three placements in five out of seven segments
- Four out of six top-three finishes across Premium segments
Frank Orsini, EVP and President of Seating, attributed this success to Lear's investment in operational excellence, vertical integration, and innovative technologies like ComfortFlex and ComfortMax Seat. The study, based on 99,144 responses from new vehicle owners, underscores Lear's commitment to delivering superior comfort, design, and quality in automotive seating.
Positive
- Lear secured eight top-three finishes in the J.D. Power 2024 U.S. Seat Quality and Satisfaction Study, more than double its closest competitor
- Swept the Premium Car category, claiming all three top positions
- Achieved the best in-segment score (3.8) in the Premium Car classification
- Placed in the top three in five out of seven segments, more than any competitor
- Captured four out of six top-three finishes across the Premium segments (Car and SUV)
Negative
- None.
Lear was also the only company to sweep one of the study's seven vehicle segments, taking first, second and third place in the Premium Car category.
The comprehensive industry analysis conducted by J.D. Power highlights Lear's commitment to delivering world-class quality and operational excellence to its global customers. Other Lear achievements in the report include:
- The best in-segment score across any category – 3.8 in the Premium Car classification
- Placing in the top three in five of the study's seven segments – more than any competitor
- Capturing four of the available six top-three finishes across the two Premium segments (Car and SUV)
"These results demonstrate our commitment to investing in operational excellence, vertical integration and innovative technologies," said Frank Orsini, Executive Vice President and President, Seating. "At Lear, we are constantly pushing ourselves to reimagine the future of seating in the automotive industry with products such as our ComfortFlex by Lear™ modular designs and ComfortMax Seat by Lear™ technology. Our team looks forward to continuing to exceed the expectations of our customers by delivering best-in-class comfort, design and quality."
The 2024 U.S. Seat Quality and Satisfaction Study℠ is based on responses from 99,144 purchasers and lessees of new 2024 model-year vehicles who were surveyed after 90 days of ownership. The study was fielded from July 2023 through May 2024. Learn more about the study here.
About Lear Corporation
Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Lear's diverse team of talented employees in 38 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better™ by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in
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SOURCE Lear Corporation
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