El Pollo Loco Holdings, Inc. reports developments from its fast-casual restaurant business, which operates and franchises El Pollo Loco restaurants centered on citrus-marinated fire-grilled chicken and Mexican-inspired menu items such as burritos, tostadas, bowls, salads and bone-in chicken meals. News commonly covers quarterly financial results, system-wide and company-operated restaurant sales trends, restaurant contribution, operating costs and debt levels.
Company updates also include menu innovation, product tests, loyalty program activity through Loco Rewards, marketing partnerships and brand initiatives tied to its restaurant base. These releases connect operating performance with customer traffic, pricing, menu mix and franchise activity in the limited-service restaurant market.
El Pollo Loco (Nasdaq: LOCO) has unveiled a new design philosophy aimed at enhancing the customer experience. This initiative focuses on artistic and modern design elements applied across various customer touchpoints, including packaging and in-store merchandising. The recent promotional materials celebrate the holiday season and reflect the company's commitment to high-quality service. Additionally, El Pollo Loco plans to restore murals throughout Los Angeles and introduce new seasonal packaging in 2021, continuing to honor its Mexican-American heritage.
El Pollo Loco (Nasdaq: LOCO) has unveiled a design-forward initiative to enhance customer experience with modern aesthetics across its packaging and in-store elements. The latest holiday-themed designs include drink cups and gift cards, emphasizing the restaurant's commitment to quality. CEO Bernard Acoca highlights the brand's evolution, focusing on artistic creativity rooted in Mexican-American culture. Future plans for 2021 include the introduction of new packaging and the restoration of murals in Los Angeles, showcasing the company's dedication to community and visual storytelling.
El Pollo Loco (Nasdaq: LOCO) has announced an extension of its free delivery service via Postmates as part of its ‘However Long is Necessary’ campaign, aimed at providing convenience during the holiday season. The free delivery offer will continue until the end of the year, allowing customers to enjoy new holiday menu items from home. This initiative highlights the company's commitment to customer service during challenging times and includes a new TV advertisement to promote the campaign.
El Pollo Loco Holdings (LOCO) reported third-quarter financial results for the period ending September 23, 2020. Total revenue decreased to $111.0 million, down from $112.1 million year-over-year. System-wide comparable sales rose 1.8%, with 3.0% growth in franchised restaurants. Income from operations increased to $12.2 million from $10.1 million in the same quarter last year. Net income also improved, reaching $9.9 million or $0.28 per diluted share. The company projects fourth-quarter same-store sales growth of 1% - 2%.
El Pollo Loco (Nasdaq: LOCO) has announced a new holiday campaign titled “Kids on Culture”, set to launch on November 2, 2020. The campaign aims to foster community inclusivity through shared dining experiences, featuring a 30-second video with children discussing the significance of cultural traditions. This initiative coincides with the return of three classic holiday dishes inspired by Mexican heritage: Holiday Tamale Bowls, Chicken Pozole Verde, and Mexican Hot Chocolate. The campaign will be promoted through TV, digital, and social media channels.
El Pollo Loco (Nasdaq: LOCO) has launched its new holiday campaign, “Kids on Culture”, promoting inclusivity through shared meals. The campaign features a 30-second video showcasing children discussing the cultural significance of food. Additionally, the restaurant is reintroducing three holiday dishes inspired by its Mexican heritage: Holiday Tamale Bowls, Chicken Pozole Verde, and Mexican Hot Chocolate. The campaign will be supported through various media platforms, emphasizing the company’s commitment to community and cultural connections.
El Pollo Loco Holdings (NASDAQ: LOCO) will host a conference call on October 29, 2020 at 4:30 PM ET to discuss its third quarter 2020 financial results. The call will feature CEO Bernard Acoca and CFO Larry Roberts. A press release detailing the financial results will be issued after market close on the same day. Interested parties can access the call by phone or via a live webcast on the company's investor relations website.
El Pollo Loco (Nasdaq: LOCO) has launched curbside pickup, enhancing convenience for customers. This feature utilizes GPS technology to streamline order collection directly from vehicles, promoting safety and efficiency. The launch coincides with the introduction of the Loco Rewards™ program, aimed at improving customer engagement. To celebrate National Taco Day on October 4, customers using curbside pickup will receive two free Tacos al Carbons with their next order. The initiative reflects the company's commitment to optimizing the customer experience.
El Pollo Loco (Nasdaq: LOCO) has launched its new curbside pickup service, enhancing convenience for customers by allowing them to order and receive their food without leaving their vehicles. This innovation incorporates GPS technology to alert staff upon customer arrival, ensuring quick service. The launch coincides with the introduction of the Loco Rewards program aimed at improving the customer experience. To celebrate National Taco Day on October 4, customers who use the curbside service will receive two free Tacos al Carbon on their next visit.
El Pollo Loco has integrated FlyBuy curbside pickup technology to enhance its customer experience. This system utilizes GPS to predict customer arrival times, automatically notifying staff and locating customers for timely order delivery. With 95% of El Pollo Loco locations adopting this technology, the initiative aims to eliminate wait times for order-ahead customers. The integration supports operational efficiency and caters to the growing demand for off-premise ordering, which has surged by nearly 200% during the pandemic. This approach aligns with customer preferences for contactless service.