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El Pollo Loco Holdings, Inc. reports developments from its fast-casual restaurant business, which operates and franchises El Pollo Loco restaurants centered on citrus-marinated fire-grilled chicken and Mexican-inspired menu items such as burritos, tostadas, bowls, salads and bone-in chicken meals. News commonly covers quarterly financial results, system-wide and company-operated restaurant sales trends, restaurant contribution, operating costs and debt levels.
Company updates also include menu innovation, product tests, loyalty program activity through Loco Rewards, marketing partnerships and brand initiatives tied to its restaurant base. These releases connect operating performance with customer traffic, pricing, menu mix and franchise activity in the limited-service restaurant market.
El Pollo Loco (Nasdaq: LOCO) reported a slight 0.2% decline in system-wide comparable restaurant sales for Q4 2020, driven by a 3.0% drop in company-operated sales, partially offset by a 1.8% increase in franchise sales. Revenue for the quarter is projected at $109.5 – $110.5 million, affected by COVID-19 related challenges. The company incurred approximately $2.5 million in unexpected COVID-related expenses. Drive-thru sales surged from 40% to 70% of total sales, with digital sales also increasing.
El Pollo Loco (NASDAQ: LOCO) announced a virtual fireside chat at the 23rd Annual ICR Conference on January 13, 2021, beginning at 12:30 PM ET. Investors can access the live webcast via the company's website or the ICR Conference site. Renowned for its fire-grilled chicken and authentic L.A. Mex cuisine, El Pollo Loco has over 475 restaurants across several states, including California and Texas. The brand emphasizes community and culture through its culinary offerings, continuing its growth in the fast-casual dining sector.
El Pollo Loco (Nasdaq: LOCO) opened a new restaurant in Poway, California, marking its 34th location operated by Peglion LLC. This franchise is part of El Pollo Loco's strategic growth plan, enhancing its presence in California. The new restaurant spans 3,000 square feet, seating 72 customers and employing about 50 team members. Open daily from 10 a.m. to 10 p.m., it aims to provide a safe and welcoming environment. Franchisee Bill Engel emphasized the commitment to customer satisfaction and job opportunities. The company encourages joining the Loco Rewards program for customer benefits.
El Pollo Loco has reintroduced its popular Pollo Fit Bowls, aimed at helping customers adopt healthier eating habits in 2021. Each bowl features double citrus marinated fire-grilled chicken, organic super greens, and cilantro lime cauliflower rice, aligning with health-conscious choices post-pandemic. The company plans to enhance its dressings by removing high-fructose corn syrup and introducing a new keto-certified Mexican Vinaigrette. This initiative reflects El Pollo Loco's commitment to offering nutritious, affordable meal options to the community.
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El Pollo Loco (Nasdaq: LOCO) has introduced its new "restaurant of the future" to enhance off-premise convenience and digital experience, driven by consumer trends accelerated by COVID-19. The innovative restaurant designs include double drive-thrus, curbside pick-up, and mobile order cubbies. The first remodels will open in Los Angeles soon, marking a key part of the company's three-year transformation. CEO Bernard Acoca stated this move will enable a return to 5% annual unit growth and geographic expansion.
El Pollo Loco (Nasdaq: LOCO) has unveiled a new design philosophy aimed at enhancing the customer experience. This initiative focuses on artistic and modern design elements applied across various customer touchpoints, including packaging and in-store merchandising. The recent promotional materials celebrate the holiday season and reflect the company's commitment to high-quality service. Additionally, El Pollo Loco plans to restore murals throughout Los Angeles and introduce new seasonal packaging in 2021, continuing to honor its Mexican-American heritage.
El Pollo Loco (Nasdaq: LOCO) has unveiled a design-forward initiative to enhance customer experience with modern aesthetics across its packaging and in-store elements. The latest holiday-themed designs include drink cups and gift cards, emphasizing the restaurant's commitment to quality. CEO Bernard Acoca highlights the brand's evolution, focusing on artistic creativity rooted in Mexican-American culture. Future plans for 2021 include the introduction of new packaging and the restoration of murals in Los Angeles, showcasing the company's dedication to community and visual storytelling.
El Pollo Loco (Nasdaq: LOCO) has announced an extension of its free delivery service via Postmates as part of its ‘However Long is Necessary’ campaign, aimed at providing convenience during the holiday season. The free delivery offer will continue until the end of the year, allowing customers to enjoy new holiday menu items from home. This initiative highlights the company's commitment to customer service during challenging times and includes a new TV advertisement to promote the campaign.
El Pollo Loco Holdings (LOCO) reported third-quarter financial results for the period ending September 23, 2020. Total revenue decreased to $111.0 million, down from $112.1 million year-over-year. System-wide comparable sales rose 1.8%, with 3.0% growth in franchised restaurants. Income from operations increased to $12.2 million from $10.1 million in the same quarter last year. Net income also improved, reaching $9.9 million or $0.28 per diluted share. The company projects fourth-quarter same-store sales growth of 1% - 2%.