Lowe's Launches an Associate-Powered Home Maintenance Subscription Called HomeCare+ Nationwide
Rhea-AI Summary
Lowe's (NYSE:LOW) launched HomeCare+ on March 17, 2026, an associate-powered annual subscription for MyLowe's Rewards members priced at $99 per year. The service includes two in-home visits annually with up to seven essential maintenance services per visit and will be available across more than 75% of homes nationwide.
Subscribers receive 5% savings on select items and automatic Gold Status in MyLowe's Rewards, with scheduling via stores or Lowes.com and terms/restrictions applying.
Positive
- $99 annual subscription price
- Two annual in-home visits per subscriber
- Up to 7 essential services per visit
- Available to >75% of U.S. homes
- Automatic Gold Status in MyLowe's Rewards
- 5% discount on select service items
Negative
- Service available in select zip codes only
- Subscription fee is non-refundable
- Certain discounts and promotions not combinable
- Service subject to terms and restrictions
Key Figures
Market Reality Check
Peers on Argus
Movement appears stock-specific: LOW is up 1.9% while close peers show mixed, smaller changes (HD +0.04%, FND -0.1%, TJX -0.36%, SE +0.66%, PDD -0.74%). No peers flagged in momentum scanners and no same-day peer headlines.
Historical Context
| Date | Event | Sentiment | Move | Catalyst |
|---|---|---|---|---|
| Feb 25 | Earnings results | Positive | -5.6% | Q4 2025 sales growth and higher adjusted EPS with 2026 guidance. |
| Feb 18 | Community initiative | Positive | +0.3% | Launch of $100M Community Impact renovation grant program. |
| Feb 18 | Earnings call notice | Neutral | +0.3% | Scheduling of Q4 and fiscal 2025 earnings conference call. |
| Feb 17 | Payments partnership | Positive | -2.2% | Affirm partnership to add flexible 0–36% APR payment options. |
| Feb 05 | Loyalty program | Positive | -0.3% | Launch of MyLowe’s Rewards Kids Club loyalty expansion for families. |
Recent history shows a tendency for shares to sometimes sell off on otherwise constructive news, with 3 of the last 5 events showing negative price reactions despite positive strategic or partnership announcements.
Over the last few months, Lowe’s reported solid Q4 2025 results with $20.6B in sales and positive adjusted EPS trends, yet the stock fell 5.59% the next day. Loyalty and community initiatives, including the MyLowe’s Rewards Kids Club and a $100M Community Impact effort, drew mixed share reactions. The new HomeCare+ subscription further extends this loyalty and services strategy, complementing prior moves like the Affirm financing partnership.
Market Pulse Summary
This announcement extends Lowe’s strategy of deepening loyalty and service engagement through MyLowe’s Rewards. HomeCare+ adds a $99 annual subscription with in-home maintenance services and automatic Gold Status benefits, complementing prior family and community programs. Investors may watch subscription adoption, geographic rollout beyond the initial 75% of homes, attachment of product sales via the built-in 5% discount, and any future disclosures on revenue contribution and profitability.
Key Terms
hvac technical
AI-generated analysis. Not financial advice.
The new subscription bundles seven essential home maintenance services into two annual visits for
"HomeCare+ is all about simplifying home improvement and making it easier for our customers," said Jen Wilson, Lowe's senior vice president and chief marketing officer. "Bringing together a simple, affordable subscription with something that truly sets Lowe's apart—the expertise of our red vest associates—is how we will deepen loyalty with our customers. And as AI plays a bigger role in people's lives, and ultimately in their homes, leaning into the power of human connection uniquely positions Lowe's as the most helpful brand in home improvement."
The subscription includes two in-home visits per year, with up to seven essential home maintenance services performed at each appointment by local Lowe's store associates. Subscribers can easily schedule visits in-store or through Lowes.com, and select up to seven services per visit*, including:
- Electric dryer vent cleaning
- HVAC air filter replacement
- Refrigerator water filter replacement
- Electric water heater flush
- Garage door lubrication
- Smoke and carbon monoxide detector battery replacement
- Light bulb replacement
HomeCare+ builds on Lowe's growing loyalty ecosystem, extending the value of the MyLowe's Rewards program beyond the transaction. Designed to support customers across life stages—from first-time homeowners with young children to Boomers who are aging in place—MyLowe's Rewards delivers personalized benefits, experiences and services that evolve with customers' needs. Programs like Lowe's Kids Club introduce families to the brand through hands-on engagement, while offerings like HomeCare+ expand that value into practical, ongoing home support.
"We know home maintenance can feel overwhelming, whether you're a first-time homeowner, a busy parent or someone who's simply uncomfortable climbing ladders around the home," said Amanda Bailey, Lowe's vice president of customer marketing and loyalty. "We consistently hear from customers that small tasks around the house quickly turn into a long to-do list. HomeCare+ is the result of listening intently to what our customers care about most to deliver on our brand promise."
MyLowe's Rewards members enrolled in HomeCare+ also get more:
- Save
5% on select items needed to complete services, including HVAC filters, light bulbs, batteries and refrigerator water filters∧ - Automatically receive Gold Status—the highest tier in the free MyLowe's Rewards1 program—unlocking benefits like 1.5 points per dollar spent on eligible purchases,2 fast and free delivery, including same day on eligible orders of
or more,3 member-only deals and access to free member gifts.4$25
HomeCare+ gift cards will be available later this year, offering a unique and meaningful way to celebrate and support new homeowners, beloved neighbors, busy families and aging parents with practical help around the home.
For more information, availability and to subscribe, visit Lowes.com/homecareplus.
*Available in select zip codes only. Cancel anytime. Non-refundable fee. Terms & service restrictions at Lowes.com/HomeCareTerms. Subject to change.
∧ Offer applies to Eligible Purchases of full-priced smoke detector and carbon dioxide detector batteries, HVAC air filters, refrigerator water filters, and light bulbs after all other applicable discounts. Offer not valid on previous sales or with any other discount (including but not limited to, Lowe's everyday
1 MyLowe's Rewards Program subject to terms & conditions. Visit Lowes.com/Terms for details. Subject to change.
2 500 points =
3 Same-day delivery applies to eligible in-stock items up to 60-lb per item and total order weight of up to and 300-lb and 48-in x 36-in x 21-in max. total order. Order by 2pm; delivery by 8pm subject to availability. Free shipping not available in AK, HI, or US Territories. Additional fee for expedited shipping & hazardous materials. See Lowes.com/ShippingTerms for details.
4 Member Gifts vary and may be subject to additional terms and restrictions.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than
Media Contact
MJ Wilson
mj.wilson@lowes.com
View original content to download multimedia:https://www.prnewswire.com/news-releases/lowes-launches-an-associate-powered-home-maintenance-subscription-called-homecare-nationwide-302715274.html
SOURCE Lowe's Companies, Inc.
FAQ
What is Lowe's HomeCare+ subscription price and start date (LOW)?
Which services are included in Lowe's HomeCare+ for LOW shareholders?
How widely available is Lowe's HomeCare+ (LOW) across U.S. homes?
What MyLowe's Rewards benefits come with HomeCare+ for LOW members?
Can Lowe's HomeCare+ subscribers combine the offer with other discounts (LOW)?
How do customers schedule Lowe's HomeCare+ visits and cancel the subscription (LOW)?