Lowe's Becomes Exclusive Home Improvement Partner of Bilt, Making Homeownership More Rewarding Through Bilt Neighborhood OS

Bilt members can purchase Lowe's HomeCare+ with rewards or a linked card, while a curated marketplace is planned for early 2027.

Rhea-AI Summary

Lowe's (LOW) has become Bilt's exclusive home improvement partner, connecting its products, services and loyalty benefits with Bilt's members. The partnership reaches a network of over 8 million members. Members can earn 1X Bilt Points on net eligible Lowe's purchases with a linked MyLowe's Rewards account and purchase HomeCare+ through Bilt using Bilt Cash, Bilt Points or a linked card.

HomeCare+ automatically renews at $99 yearly until canceled and is available only in select zip codes. Matching customers with existing MyLowe's Rewards accounts is coming in December 2026. The partnership plans to add a curated Lowe's marketplace within Bilt in early 2027.

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Positive

• Moderate pointLowe's exclusive home improvement partnership connects its offerings with Bilt's network of over 8 million members.
• Minor pointHomeCare+ subscriptions through Bilt add a purchase channel at $99 yearly, automatically renewing until canceled.
• Minor point. Forward-looking: it has not happened yet and may not happen.The partnership plans a curated Lowe's marketplace within Bilt in early 2027.

Negative

• Minor pointHomeCare+ availability is limited to select zip codes, restricting the subscription offering's reach.

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New partnership connects Bilt's 8 million members with Lowe's products, MyLowe's Rewards benefits and home services, including a new home maintenance membership featuring Lowe's HomeCare+

MOORESVILLE, N.C., Nov. 10, 2026 /PRNewswire/ -- Lowe's and Bilt, the neighborhood commerce and rewards platform, today announced a new partnership designed to make caring for and improving a home easier and more rewarding. As the exclusive home improvement partner, this relationship brings Lowe's products, services and loyalty benefits into Bilt's network of over 8 million members, creating new ways for customers to earn rewards on purchases, connect to MyLowe's Rewards* and purchase a subscription that helps take the work out of home maintenance.

Powered by Bilt Neighborhood OS™, an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood, the partnership connects Lowe's with Bilt's marketplace spanning millions of homes and more than 50,000 merchant partners nationwide. The network includes sports venues, restaurants and fitness studios. Bilt Neighborhood OS helps find their closest Lowe's store and surfaces relevant Lowe's offers and benefits to customers based on where they live and what they need.

For Lowe's, the partnership is another step in building a more connected loyalty ecosystem that meets customers where they are — extending the relationship beyond a single purchase or project to provide meaningful value throughout the "life" journey. Beyond the home, Lowe's continues to provide value for consumers across where they live, build, shop and work.

Through this partnership, Bilt Members can now:

• Connect to MyLowe's Rewards** or create a MyLowe's Rewards account to Earn 1X Bilt Points⁺ on eligible Lowe's purchases and access benefits like free shipping and exclusive member deals
• Redeem Bilt Cash for Lowe's HomeCare+^: Use Bilt Cash, Bilt Points or a linked card to purchase a Lowe's HomeCare+ subscription through Bilt

"Home improvement is personal, and the best experiences are the ones that make it easier for customers to take care of the place that matters most," said Jen Wilson, Lowe's executive vice president and chief marketing officer. "By partnering with Bilt, we can meet customers in a community they already know and love and connect them to Lowe's products, services and rewards in a way that feels simple and seamless. Together, we're helping to make it easier and more rewarding to turn a house into a home."

Make every home purchase more rewarding

Bilt members can earn 1X Bilt Points on eligible purchases at Lowe's. Additionally, MyLowe's Rewards members earn MyLowe's Money** and get additional benefits like free shipping (not available in AK and HI) and exclusive member deals.

By connecting the two loyalty ecosystems, Lowe's and Bilt are creating more opportunities to deliver value around one of the biggest investments customers make: their homes.

Unlock home improvement through one subscription

Through Bilt Home Maintenance, Bilt Members can also now subscribe to Lowe's HomeCare+ using Bilt Cash, Bilt Points or a linked card, giving members another way to turn the rewards they earn through housing and everyday spending into services that help care for their homes.

Lowe's HomeCare+ includes two annual in-home visits from trained Lowe's associates covering up to seven essential home maintenance services, along with 5% off products used during those services and Gold MyLowe's Rewards benefits.

Powered by Bilt Neighborhood OS

On the backend, Bilt Neighborhood OS streamlines the entire commerce experience to:

• Coordinate membership enrollment
• Check service availability at the member's home address and adds HomeCare+ to that account
• Process subscription payments, with options and pricing based on local service availability
• Match customers with an existing MyLowe's Rewards account (coming December 2026)

The technology connects those capabilities with Bilt's broader neighborhood marketplace, creating opportunities for Lowe's to reach customers with relevant benefits and experiences throughout their everyday lives.

"With Bilt and Lowe's teaming up, you're not just rewarded for your housing payments, you're rewarded as you turn your house into a home," said Ankur Jain, Founder and CEO of Bilt. "Members can use their Bilt Cash and Points for services that care for their homes, and earn points on what they buy next. Bilt Neighborhood OS connects it all, giving Lowe's a way to reach members where they live and build a relationship that grows with every project."

The partnership plans to expand with a curated Lowe's marketplace within Bilt in early 2027, giving members another way to discover and shop products for their homes. For more information, visit Lowes.com.

* MyLowe's Rewards Program subject to terms & conditions. Visit Lowes.com/Terms for details. Subject to change.

⁺Earn 1X Bilt Points on net eligible purchases (purchases minus returns, credits, and discounts). Eligible purchases require a linked MyLowe's Rewards account. Terms and exclusions apply. See bilt.com/terms/lowes for details.

^ HomeCare+ Available in select zip codes only. Automatically renews at $99 yearly until canceled. Non-refundable fee. Cancel anytime to avoid future charges. Service products required. Terms & service restrictions at Lowes.com/HomeCareTerms. Subject to change.

**$5 MyLowe's Money auto-issued for every 500 points earned on eligible purchases that have been settled and fulfilled. NO CASH BACK. Nontransferable. MyLowe's Money is not a credit, debit or gift card; it has no implied warranties. MyLowe's Money can be redeemed during the stated redemption window with any other discounts, offers, or coupons. Unless stated otherwise, MyLowe's Money expires 30 days after issuance. Limit of 5 per transaction. Void if altered, defaced, copied, transferred, or sold (thru any on-line auction or otherwise). MyLowe's Money will be applied after all other applicable discounts, coupons, taxes and fees have been applied. MyLowe's Money may not be redeemed or used on (1) gift cards, including Lowe's-branded gift cards; (2) payments to a Lowe's credit card or any third-party charge account; or (3) on any Lowe's branded website operated by a 3^rd party. Returns: for merchandise purchased with MyLowe's Money return value will be applied first to payment method and any remaining value will be returned as MyLowe's Money to customer's account. Valid in U.S. only. Subject to change. Lowe's reserves the right to withdraw MyLowe's Money at any time for any reason. Exclusions and more terms apply. Details at Lowes.com/Terms.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

About Bilt

Launched in 2021, Bilt is the membership for where you live and the Neighborhood operating system (OS) powering everything around it. More than 8 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS, the first AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. rental homes, including those in the Bilt Alliance, built with some of the nation's largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.

Contact:
Amanda Caskey
Amanda.caskey@lowes.com

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SOURCE Lowe's Companies, Inc.

FAQ

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What does Lowe's partnership with Bilt offer members?

Bilt members can earn 1X Bilt Points on net eligible Lowe's purchases with a linked MyLowe's Rewards account and purchase HomeCare+ using Bilt Cash, Bilt Points or a linked card. Net eligible purchases exclude returns, credits and discounts.

What does Lowe's HomeCare+ purchased through Bilt include?

HomeCare+ includes two annual in-home visits from trained Lowe's associates covering up to seven home maintenance services. It also includes 5% off products used during those services and Gold MyLowe's Rewards benefits. Service products are required, and service restrictions apply.

Can Bilt members cancel a Lowe's HomeCare+ subscription?

Members can cancel anytime to avoid future charges, but the subscription fee is non-refundable. HomeCare+ automatically renews at $99 yearly until canceled.