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LPL Financial Continues to Transform the Advisor and Investor Experience Through Financial Technology

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LPL Financial announced significant updates to its financial technology and platform infrastructure, highlighting its $500 million investment in technology innovation during 2024. The company implemented over 250 new product enhancements affecting advisor, institution, and client experiences, including a strategic integration with Prudential Financial.

Key developments include the launch of AI Advisor Solutions, a program helping advisors balance AI tools with compliance management, and various tech enhancements such as a modernized money movement process, redesigned mobile app, enhanced client reporting, and updated ClientWorks features. LPL also strengthened its technology leadership by appointing Sid Vyas as EVP, CTO of Infrastructure and Operations, and Renana Friedlich as EVP, Chief Information Security Officer.

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Positive

  • $500 million investment in technology innovation in 2024
  • Implementation of 250+ new product enhancements
  • Strategic integration with Prudential Financial
  • Launch of AI Advisor Solutions program
  • Recognition through Digital Wealth Management Impact Awards

Negative

  • None.

Insights

The $500 million technology investment by LPL Financial represents a substantial commitment to digital transformation, particularly noteworthy in the wealth management sector. The deployment of AI Advisor Solutions and integration with Prudential Financial signals a strategic pivot toward automated wealth management services. The modernization of money movement systems and enhanced portfolio modeling capabilities directly address operational efficiency - a critical metric for wealth management profitability.

The platform enhancements, especially the AI-driven personalized financial planning pilot, position LPL competitively against fintech disruptors like Betterment and Wealthfront. The focus on mobile app optimization and streamlined client reporting aligns with the industry's shift toward digital-first client engagement. Key infrastructure investments and high-profile tech leadership hires indicate a defensive strategy against cybersecurity threats while building scalable systems.

The scope of LPL's technology initiative, reaching 28,000 advisors, creates significant competitive advantages in advisor retention and recruitment. The strategic importance of the Prudential integration and AI implementation could materially impact LPL's market share in the wealth management space. Modernized money movement and enhanced portfolio modeling capabilities directly address advisor productivity - a key revenue driver.

For investors, these developments suggest LPL is positioning itself as a technology leader in wealth management, potentially expanding its addressable market and improving operating margins through automation. The investment in cybersecurity and platform stability through new executive hires demonstrates risk management awareness that institutional investors value. The industry recognition through multiple ORBIE® Awards validates the effectiveness of these technology investments.

SAN DIEGO, Dec. 19, 2024 (GLOBE NEWSWIRE) -- LPL Financial LLC, a leader in the wealth management industry, today announced updates to the firm’s financial technology, investment solutions and platform infrastructure. This sustained focus demonstrates LPL’s commitment to helping advisors leverage existing and new technologies to maximize their time, deliver bespoke client experiences, and provide more sophisticated and personalized financial advice.

In 2024, LPL invested approximately $500 million in technology innovation and infrastructure enhancements. This investment fueled over 250 new product enhancements directly impacting advisor, institution and end-client experiences this year, while also enabling a first-of-its-kind strategic integration with Prudential Financial.

“Leveraging our scale and the insights from 28,000 advisors, we continuously enhance and reinvest in our technology to align with their and their clients' most pressing needs,” said Greg Gates, Chief Technology and Information Officer at LPL. “Our aim is to streamline processes and free up valuable resources, enabling advisors and institutions to focus on their businesses. Additionally, we remain committed to fortifying our platforms with robust security and faster performance, aimed at ensuring they are reliable and resilient.”

Most recently, LPL launched AI Advisor Solutions, a curated program designed to help advisors balance time-saving AI tools with compliance and regulatory risk management. The firm plans to expand its third-party AI-powered solutions next year and is piloting a program that applies AI to generate customized insights that shape personalized financial planning.

Upgraded Tech Solutions
Technology enhancements and updates throughout the fourth quarter include:

  • Modernized Move Money Check Disbursement Process: A new guided user interface and intuitive in-transaction submission capabilities enable faster movement of money, simplifying the process for investors.
  • Redesigned Account View Mobile App Overview Page: A simplified user experience and improved navigation enrich the user experience in Account View, LPL’s end-investor-facing interface.
  • Enhanced Client Reporting in Account View: Streamlines the process for advisors to schedule and send reports to investors directly from Account View.
  • New ClientWorks Model Screener: LPL’s advisor platform, ClientWorks, was updated to enable more advanced search and comparison modeling of portfolios in LPL’s Model Wealth Portfolios, Manager Select and Optimum Market Portfolios platforms.
  • Updated Capabilities in ClientWorks Rebalancer: Following the national rollout of LPL’s enhanced trading rebalancing platform earlier this year, the firm added features in Q4, including the ability to view session history and a new streamlined dashboard.

Leadership Expansion

Further strengthening its technology leadership, LPL recently welcomed two additional accomplished executives to its team: Sid Vyas, Executive Vice President, Chief Technology Officer of Infrastructure and Operations, and Renana Friedlich, Executive Vice President, Chief Information Security Officer. Vyas oversees the stability and reliability of LPL’s operating platforms and Friedlich spearheads LPL’s cybersecurity strategy.

Industry Recognition

LPL received the award for “Artificial Intelligence—Customer Engagement” at the Datos Insights 2024 Digital Wealth Management Impact Awards. Additionally, two LPL executives recently received ORBIE® Awards recognizing their achievements as CIOs and demonstrated excellence in technology leadership. Kristie Edling-Day, Executive Vice President, Chief Information Officer overseeing advisor experience, received an ORBIE in Philadelphia, and Billy Runyan, Executive Vice President, Chief Information Officer overseeing platform modernization, received an ORBIE in Central Texas. Greg Gates is also a finalist for the 2025 National ORBIE Award.

About LPL Financial
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports more than 28,000 financial advisors and the wealth management practices of approximately 1,200 financial institutions, servicing and custodying approximately $1.8 trillion in brokerage and advisory assets on behalf of 6 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com

Securities and Advisory services oered through LPL Financial LLC ("LPL Financial"), a registered investment advisor and broker dealer, member FINRA/SIPC.

LPL Financial and its affiliated companies provide financial services only from the United States.

Throughout this communication, the terms “financial advisors” and “advisors” are used to refer to registered representatives and/or investment advisor representatives affiliated with LPL Financial.

We routinely disclose information that may be important to shareholders in the “Investor Relations” or “Press Releases” section of our website.

Media Contact 
Media.relations@LPLFinancial.com 
(402) 740-2047 

Tracking #: 672398


FAQ

How much did LPL Financial (LPLA) invest in technology innovation during 2024?

LPL Financial invested approximately $500 million in technology innovation and infrastructure enhancements during 2024.

What is LPL Financial's (LPLA) new AI initiative announced in 2024?

LPL launched AI Advisor Solutions, a curated program designed to help advisors balance time-saving AI tools with compliance and regulatory risk management.

How many product enhancements did LPLA implement in 2024?

LPL Financial implemented over 250 new product enhancements directly impacting advisor, institution and end-client experiences in 2024.

What major technology updates did LPLA announce in Q4 2024?

LPL announced several updates including a modernized money movement process, redesigned Account View mobile app, enhanced client reporting, and new ClientWorks Model Screener features.

What strategic partnership did LPLA announce in 2024?

LPL Financial announced a first-of-its-kind strategic integration with Prudential Financial.
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