Liveperson Inc - LPSN STOCK NEWS

LivePerson (LPSN) has disclosed equity-based incentive awards granted under its 2018 Inducement Plan during Q1 2025. The company issued restricted stock units (RSUs) to new employees across three months:

• March 2025: 3 grants totaling 154,000 shares
• February 2025: 2 grants totaling 34,000 shares
• January 2025: 2 grants totaling 516,000 shares

All RSUs will vest 50% annually over 2 years, contingent on continued employment. The total inducement grants for Q1 2025 amount to 704,000 shares. These awards were designed as material inducements for new hires joining LivePerson.

LivePerson (LPSN) has achieved Leader status across multiple categories in G2's Spring 2025 Grid® reports, demonstrating its strength in AI-driven customer engagement solutions. The recognition spans six key areas: AI Agents, Chatbots, Conversational Marketing, Bot Platforms, Live Chat, and Customer Self-Service.

The Leader designation from G2, the world's largest software marketplace, is based on authentic user feedback and significant market presence. LivePerson also received best-in-class rankings for Easiest Admin, Easiest Set Up, and Highest User Adoption in G2's reports for AI agents and conversational support.

LivePerson (NASDAQ: LPSN) reported Q4 2024 financial results with total revenue of $73.2 million, exceeding guidance but showing a 23.3% decrease year-over-year due to customer cancellations and downsells. The company signed 39 deals, including 30 existing and 9 new customers.

Key metrics include a 2.5% increase in trailing-twelve-months average revenue per customer to $625,000. The quarter saw a net loss of $112.1 million ($1.27 per share), compared to a $40.5 million loss in Q4 2023. Adjusted EBITDA was $8.1 million, up from $3.7 million year-over-year.

For Q1 2025, LivePerson projects revenue between $63-65 million and adjusted EBITDA of $(3)M to $(1)M. Full-year 2025 guidance expects revenue of $240-255 million with adjusted EBITDA ranging from $(14)M to $0M.

LivePerson (LPSN) has scheduled the release of its fourth quarter 2024 financial results after market close on March 5, 2025. CEO John Sabino and CFO & COO John Collins will host a conference call at 5:00 p.m. Eastern Time on the same day.

The conference call will be available via simulcast on LivePerson's investor relations website. Participants can join by phone using these numbers: 1-877-407-0784 (U.S. and Canada) or 1-201-689-8560 (international), referencing conference ID '13750778'. A replay will be accessible for approximately two weeks until March 19, 2025, via 1-844-512-2921 (U.S. and Canada) or 1-412-317-6671 (international).

LivePerson (LPSN) has announced equity-based incentive awards under its 2018 Inducement Plan, designed to provide incentives to new hires. In December 2024, the company granted restricted stock units (RSUs) to 19 new employees, totaling 1,554,059 shares. The RSUs have varying vesting schedules: 608,000 units vest equally over two years, 401,472 units vest after six months, and 544,597 units vest after three months. All RSUs are contingent on continued employment through the vesting dates.

LivePerson (LPSN) has appointed Christopher Mina as Chief Technology & Product Officer to enhance customer experience and accelerate innovation. Mina, who previously served as Head of Voice and VP of Product and Engineering at LivePerson, joins from Vonage where he guided product and business strategy for their Global Apps business. In his new role, he will set LivePerson's product vision and oversee engineering and product operations.

During his previous tenure at LivePerson, Mina led voice initiatives and managed several acquisitions including Tenfold, Voicebase, and AI Foundation. His experience includes directing engineering and product at RingCentral, with expertise in digital, CCaaS, and conversational AI communication platforms.

LivePerson (LPSN) has announced the appointment of two new board members, Dan Fletcher and Karin-Joyce (KJ) Tjon, expanding its board to eight directors. Fletcher brings 17 years of experience in SaaS industry transformations and currently serves as CFO of Planful and Operating Principal at Vector Capital Management, LivePerson's largest investor. Tjon contributes over 25 years of executive leadership experience in technology and SaaS industries, with expertise in business transformation and financial restructuring.

Following these appointments, seven of the eight board members are independent, with six having joined in the past two years. The appointments were approved by shareholders at LivePerson's annual meeting.

Project Management Institute (PMI) has transformed its customer support through partnership with LivePerson, achieving significant digital transformation results. The implementation of LivePerson's Conversational Cloud® platform has enabled PMI to shift 88% of phone and email conversations to messaging channels, including web messaging, WhatsApp, and SMS. Key achievements include over 1.5 million customer interactions with their virtual assistant, a 51% improvement in containment rates year-over-year, and 28.5% of support volume fully handled by AI. The platform integrates AI-powered automation, routing, and generative AI tools like Copilot for agent support.

LivePerson (NASDAQ: LPSN) reported Q3 2024 financial results with revenue of $74.2 million, representing a 26.7% decrease year-over-year due to customer cancellations and downsells. The company signed 44 deals, including 35 existing and 9 new customers, with 2 seven-figure deals. Trailing-twelve-months average revenue per customer (ARPC) increased 5.9% to $630,000. Net loss was $28.3 million ($0.32 per share), improving from a $53.3 million loss in Q3 2023. Adjusted EBITDA was $7.3 million, down from $10.6 million year-over-year. Cash balance stood at $142.1 million, down from $210.8 million at end-2023.