Liveperson Inc Stock Price, News & Analysis

LivePerson (Nasdaq: LPSN) announced that Ryan Vardeman has joined its Board of Directors, effective October 20, 2025.

Vardeman brings experience in finance, corporate strategy, and investment management with a focus on technology and software. He co-founded Palogic Value Management and previously chaired the board and compensation committee at BSQUARE and served on the board of INTEVAC.

The company and Vardeman both commented that his expertise will support execution of LivePerson's strategy and efforts to build shareholder value.

LivePerson (NASDAQ: LPSN) has been featured in Gartner's "Competitive Landscape: Digital Customer Service" report, highlighting the company's position in the evolving digital customer service market. The report emphasizes the industry's shift towards conversation orchestration and channel-less experiences.

LivePerson's platform aligns with key market trends through its open platform approach, focusing on three main areas: omnichannel conversation orchestration, AI-first approach with bring your own LLM flexibility, and composability with API-first architecture. The company's strategy enables integration with existing CRM and CCaaS systems without requiring complete system replacements.

LivePerson (NASDAQ: LPSN), a provider of enterprise conversational AI, has successfully completed a strategic refinancing transaction that significantly strengthens its financial position. The deal achieves $226 million in debt reduction and captures a $181 million debt discount benefiting shareholders.

The refinancing extends debt maturities to December 2029 and, combined with recent cost structure optimizations including workforce streamlining, positions LivePerson to generate positive cash flow by 2026. The company has also expanded partnerships with Google Cloud and AWS, receiving recognition from Gartner and G2.

LivePerson (NASDAQ: LPSN) has announced a strategic integration with Amazon Web Services (AWS) to combine Amazon Connect with LivePerson's digital contact center platform. This integration creates a unified customer service solution that merges voice and digital customer experiences.

The partnership enables contact center agents to manage all interactions through a single interface while leveraging AI-supported conversations and seamless transitions between automated systems and human support. The solution includes advanced conversational intelligence for both voice and digital channels, eliminating separate telephony requirements and reducing operational complexity.

Key features include seamless cross-platform connectivity, support for multiple messaging channels, integrated conversational AI compatibility, and enterprise-grade generative AI capabilities such as conversation summarization and LLM-driven insights.

LivePerson (NASDAQ: LPSN) has been recognized as a Niche Player in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms, marking the company's first evaluation in a Gartner Magic Quadrant. The company's Connected Experience Platform enables enterprises to manage AI-driven customer engagements across digital and voice channels.

LivePerson's platform powers nearly a billion conversational interactions monthly for over 1,000 enterprise brands across 100+ countries, focusing on customer service, support, and digital commerce. The company was previously named the #1 Most Innovative AI Company by Fast Company.

LivePerson (NASDAQ: LPSN) reported Q2 2025 financial results with total revenue of $59.6 million, a 25.4% decrease year-over-year. The company secured a significant refinancing agreement that reduces debt by $226 million and extends runway through 2029, capturing $181 million in debt discount for shareholders.

The quarter saw 38 total deals (35 existing, 3 new customers) and a 4% increase in trailing-twelve-months average revenue per customer to $655,000. The company reported a net loss of $15.7 million ($0.17 per share) and Adjusted EBITDA of $2.9 million.

For Q3 2025, LivePerson expects revenue between $56-59 million and full-year 2025 revenue of $230-240 million, with recurring revenue representing 93% of total revenue.

LivePerson (NASDAQ: LPSN) has announced a significant deleveraging transaction involving the exchange of $341.1 million of its 2026 Convertible Senior Notes. The exchange includes $45.0 million in cash, $115.0 million of 10.0% Senior Subordinated Secured Notes due 2029, Series B Preferred Stock, and common stock shares.

The equity component will represent 39.0% of LivePerson's fully diluted common stock post-exchange. The Series B Preferred Stock will accrue dividends at 15.0%, increasing to 20.0% if outstanding after one year. The transaction is expected to close by September 2025, resulting in a $226 million reduction in debt and capturing $181 million of debt discount for shareholders.

LivePerson (NASDAQ: LPSN) has announced a major expansion of its strategic partnership with Google Cloud to enhance its Connected Experience Platform with advanced AI capabilities. The collaboration integrates Google's cutting-edge AI technologies, including Gemini 2.5 and Vertex AI, directly into LivePerson's platform.

The partnership focuses on key components including intelligent conversational automation, real-time agent AI assistance, AI-powered customer journey optimization, and embedded model agnostic LLM gateway. LivePerson's platform will launch on Google Cloud Marketplace this quarter, featuring joint go-to-market strategies and co-selling programs.

LivePerson (Nasdaq: LPSN), a provider of enterprise conversational AI solutions, will release its Q2 2025 financial results on August 11, 2025 after market close. CEO John Sabino and CFO & COO John Collins will host a conference call at 5:00 p.m. Eastern Time.

The conference call will be available via webcast on LivePerson's investor relations website. Participants can join by phone using the following numbers: 1-877-407-0784 (US/Canada) or 1-201-689-8560 (International) with conference ID "13754664". A replay will be available until August 25, 2025.