Marchex, Inc. develops AI-powered conversational intelligence and analytics solutions that turn customer communications into operating, sales, marketing, and service insights. The company focuses on B2B2C vertical markets, including automotive, home services, healthcare, real estate, advertising, franchising, and multi-unit retail, and operates around conversational analytics and related solutions.
Marchex news commonly covers product availability and platform updates such as the Marchex Engage Platform, integrations for healthcare and automotive workflows, customer deployments, franchise and location-level performance analytics, and quarterly or annual financial results. Updates also address omnichannel conversation data, campaign attribution, lead handling, benchmarking, and operational performance tools for enterprise and distributed-location customers.
Marchex, Inc. (NASDAQ: MCHX), a leader in conversational analytics, will participate in the 23rd Annual Needham Growth Conference on January 13th, offering 1x1 presentations. The company specializes in enhancing customer engagement through voice solutions, helping businesses convert callers into loyal customers. Marchex's services enable companies to maximize marketing investments and improve operational efficiencies. For more information, visit www.marchex.com.
Marchex (MCHX) has launched Marchex Marketing Edge, a new solution that connects revenue-generating conversations to specific marketing campaigns. This innovative tool captures conversational data across multiple channels, leveraging AI-powered conversation intelligence to boost sales outcomes. By accurately attributing calls and messages, it aims to enhance Return on Ad Spend (ROAS) and improve e-commerce conversion rates. With features like real-time alerts for lost sales prospects, Marketing Edge empowers sales teams to engage opportunities before they are lost to competitors.
Marchex, a conversational analytics company, reported third-quarter 2020 revenue of $26.5 million, up from $24.8 million in Q3 2019. Core analytics revenue was $12.9 million, a slight decrease from $13.5 million year-over-year. The company posted a net loss of $3.7 million or $0.08 per diluted share, compared to a loss of $1.2 million in Q3 2019. Marchex completed a tender offer for 10 million shares and divested several non-core assets. The outlook remains uncertain with expectations for lower revenue in Q4 due to seasonality but potential for double-digit growth in 2021.
Marchex (NASDAQ: MCHX) announced the results of a joint tender offer with Edenbrook Capital for up to 10 million shares of its Class B common stock at $2.15 per share. The offer, which expired on October 7, 2020, was oversubscribed with 10,552,160 shares tendered. Marchex will accept 5 million shares for a total price of approximately $10.8 million. This acquisition represents about 25% of its Class B stock. Post-transaction, Marchex will have roughly 34.9 million shares outstanding.