Motorola Solutions Acquires Exacom, a Leading Provider of Cloud-Native Recording and Logging Solutions for Mission-Critical 911 and Radio Communications

Key Terms

cloud-native technical

Cloud-native describes a way of creating and running applications that are designed specifically to operate smoothly on cloud computing platforms. Think of it as building a house with flexible, lightweight materials that can be easily moved, scaled, or adjusted as needed, rather than using rigid, traditional construction. For investors, it signifies technology that is more adaptable, efficient, and capable of quickly responding to changing market demands.

mission-critical communications technical

Mission-critical communications are the real-time messages and systems that an organization must send and receive without fail to keep essential operations running—think emergency alerts, control-room instructions, or coordinated responses during outages. Investors care because failures or delays in these communications can halt production, violate regulations, damage reputation, or lead to costly safety incidents, so reliability and redundancy directly affect a company’s risk profile and value.

Digital Evidence Management System technical

A digital evidence management system is software that collects, organizes, stores and secures electronic items used as proof—such as photos, video, audio, documents and logs—while keeping an auditable record of who accessed or changed them. For investors, it matters because it reduces legal and regulatory risk, speeds investigations and compliance, and can lower costs or reputational damage by ensuring evidence is reliable and easily retrieved, much like a locked, searchable filing cabinet with a timestamped activity log.

cybersecurity technical

Cybersecurity involves protecting computers, networks, and digital information from theft, damage, or unauthorized access. It is essential for safeguarding sensitive data and maintaining trust in digital systems, which matters to investors because strong cybersecurity reduces the risk of costly breaches and disruptions that can impact a company’s performance and reputation. Think of it as locking and safeguarding valuable information much like securing a safe to prevent theft.

network monitoring technical

Network monitoring is the ongoing observation of a company’s computer networks to track performance, detect problems, and ensure data moves securely and reliably. For investors, it matters because poor network health can cause service outages, lost revenue, data breaches, or costly downtime—similar to a store closing when its lights go out—while strong monitoring reduces risk, protects customer trust, and supports consistent business operations.

threat detection technical

Threat detection is the process of spotting signs that something harmful or unwanted is happening or about to happen to an organization—such as a cyberattack, fraud, data leak, product safety issue, or regulatory noncompliance. Think of it as a building’s smoke detector: it alerts managers early so they can stop damage, preserve operations and reputation, and avoid costly fines or loss of investor trust.

mission-critical AI technical

Mission-critical AI is an artificial intelligence system that a business depends on for essential operations—like safety controls, core customer services, or automated decision-making—where failures would cause major disruption, financial loss, or legal risk. Investors care because these systems affect reliability, compliance, and competitive edge; their performance, maintenance costs, downtime risk, and oversight practices can materially influence a company’s value and future cash flows, much like the foundation of a building supports everything above it.

CHICAGO--(BUSINESS WIRE)-- Motorola Solutions (NYSE: MSI) today announced it has acquired Exacom, a leading provider of cloud-native voice and multimedia recording and logging solutions for mission-critical communications, based in Manchester, New Hampshire.

Exacom’s solutions help public safety agencies consolidate call logs and record 911 audio and radio traffic directly into their cloud-based or on-premise storage systems, helping to create a single narrative of the entire incident. Credit: Motorola Solutions

Exacom’s solutions help public safety agencies consolidate call logs and record 911 audio and radio traffic directly into their cloud-based or on-premise storage systems, helping to create a single narrative of the entire incident. Integrating with Motorola Solutions’ Assist Suites will help provide immediate insights during live incidents while preserving evidentiary records for compliance, quality assurance and investigations. Exacom’s logging recorders are broadly integrated in the market with over 85 existing radio, 911 call handling, CAD and enterprise voice systems, enabling comprehensive and cohesive recording.

“In a landscape where data is often fragmented, we are moving to unify the ‘audible truth’ of emergency calls and critical voice communication with the ‘visual truth’ of video,” said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. “By integrating Exacom into our Digital Evidence Management System, we are helping to eliminate information silos to create a centralized data layer, ready to be efficiently transformed into actionable intelligence with Assist, our mission-critical AI."

Exacom’s portfolio also includes the specialized cybersecurity expertise of its subsidiary, SecuLore, which provides proactive network monitoring and threat detection to protect mission-critical public safety networks.

Exacom supports a diverse customer base across public safety, energy, utilities, transportation and security.

“Joining Motorola Solutions represents a strong affirmation of our solution path, our team and the disciplined execution that has earned the trust of public safety agencies,” said Al Brisard, President and CEO, Exacom. “Integrating our cloud-native recording solution with the Motorola Solutions command center suite unlocks new levels of visibility, performance and response capabilities for any kind of incident.”

Terms of the transaction were not disclosed.

About Motorola Solutions | Solving for safer

Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Learn more about our commitment to innovating for a safer future for us all at www.motorolasolutions.com.

Motorola Solutions Forward-Looking Statements

This press release contains "forward-looking statements" within the meaning of applicable federal securities law. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as “believes,” “expects,” “intends,” “plans,” “anticipates,” “estimates” and similar expressions. The company can give no assurance that any actual or future results or events discussed in these statements will be achieved. Any forward-looking statements represent the company’s views only as of today and should not be relied upon as representing the company’s views as of any subsequent date. Readers are cautioned that such forward-looking statements are subject to a variety of risks and uncertainties that could cause the company’s actual results or events discussed in these statements to differ materially from the statements contained in this release. Such forward-looking statements include, but are not limited to, Motorola Solutions’ ability to integrate Exacom’s products and services into its portfolio and offerings to customers. Motorola Solutions cautions the reader that the risks and uncertainties below, as well as those in Part I Item 1A of Motorola Solutions’ 2025 Annual Report on Form 10-K and in its other SEC filings available for free on the SEC’s website at www.sec.gov and on Motorola Solutions’ website at www.motorolasolutions.com, could cause Motorola Solutions’ actual results or events discussed in these statements to differ materially from those estimated or predicted in the forward-looking statements. Many of these risks and uncertainties cannot be controlled by Motorola Solutions and factors that may impact forward-looking statements include, but are not limited to, Motorola Solutions’ ability to successfully integrate and operate Exacom. Motorola Solutions undertakes no obligation to publicly update any forward-looking statement or risk factor, whether as a result of new information, future events or otherwise.

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Motorola Solutions

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Motorola Solutions

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Source: Motorola Solutions