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02:10:35 AM

Latest NICE Stock Market News

NICE - NICE Ltd

08/26/21 6:30 AM

Nasdaq : NICE

NICE CXone Digitally Transforming GWA’s Contact Centers for Improved Customer Experiences

NICE today announced GWA Group Limited, one of Australia’ s leading suppliers of building fittings and fixtures, has implemented NICE CXone as part of its digital transformation and technology overhaul to support its transition to a digital-first cloud contact center platform capable of seamlessly managing a remote workforce while improving customer...

RHEA-AI

positive

08/25/21 8:30 AM

Nasdaq : NICE

NICE Joins Microsoft Business Applications ISV Connect Program

The new status enables NICE to further innovate in the cloud, allows greater access and exposure to respective sellers, and drives end-to-end managed support across the full Microsoft Dynamics platform. Customer service organizations can now combine the power of NICE CXone— which unifies omnichannel routing analytics, workforce optimization, and...

RHEA-AI

very positive

08/25/21 6:30 AM

Nasdaq : NICE

NICE Launches Enlighten AI for Complaint Management, Providing the Market’s First Smart, Real-Time Solution to Power Regulatory Compliance

NICE today announced the release of Enlighten AI for Complaint Management, which automatically identifies and categorizes consumer complaints as well as automates the remediation process to drive regulatory compliance and improve customer satisfaction, reducing churn. Based on NICE’ s first-of-its-kind AI framework for customer engagement, the...

RHEA-AI

neutral

08/23/21 6:30 AM

Nasdaq : NICE

NICE Evidencentral Marketplace, the First Open Ecosystem for Digital Transformation of Law Enforcement and Criminal Justice, Adds Five Technology Partners

NICE (Nasdaq: NICE) today announced that five technology partners have joined the fast-growing Evidencentral Marketplace, the first, open digital evidence management ecosystem created to accelerate digital transformation of emergency communication centers, law enforcement and criminal justice.

RHEA-AI

neutral

08/19/21 6:30 AM

Nasdaq : NICE

NICE CXone Wins UK National Innovation Award for Remote Management of Customer Interactions

NICE (Nasdaq: NICE) today announced that it has been selected as the winner in the “Remote Management of Customer Interactions” category of the 2021 UK National Innovation Awards ®. The company was recognized for its breakthrough innovations with NICE CXone, the world’s leading cloud customer

RHEA-AI

very positive

08/18/21 8:40 AM

Nasdaq : NICE

NICE Launches Enlighten XO to Transform Self-Service Interactions into Engaging Experiences

NICE (Nasdaq: NICE) today announced the launch of Enlighten XO, a first-of-its-kind solution that automatically generates insights from human conversations to build smart self-service with advanced AI. Enlighten XO turns self-service interactions into engaging experiences. Additionally, Enlighten

RHEA-AI

very positive

08/16/21 6:30 AM

Nasdaq : NICE

NICE Introduces E-Request, an Automated Solution for Sharing 911 Evidence to Improve Efficiency and Meet Evidence Disclosure Deadlines

As laws enforce tighter deadlines for reproducing and sharing 911 audio recordings and other evidence, public safety and criminal justice agencies are struggling to keep up. To address this challenge and speed processes, NICE (Nasdaq: NICE) today announced the introduction of E-Request, a new

RHEA-AI

neutral

08/13/21 6:30 AM

Nasdaq : NICE

NICE Actimize Recognized as a Leader in Enterprise Fraud Management by Independent Research Firm, Receiving Highest Scores in Current Offering and Strategy Categories

NICE Actimize, a NICE business (Nasdaq: NICE) today announced that it has been recognized as a Leader in Enterprise Fraud Management (EFM) by Forrester Research, a leading global research and advisory firm. The analyst group included NICE Actimize among the most significant vendors in the market in

RHEA-AI

neutral

08/11/21 8:45 AM

Nasdaq : NICE

NICE Expands Digital CX Leadership with Digital Customer Guidance

NICE (NASDAQ: NICE), today announced the acquisition of GoMoxie, an innovator of advanced digital assistance tools that anticipate customer needs and guide them through their online digital journey with relevant snippets of information. With the addition of GoMoxie, NICE is expanding its revolution

RHEA-AI

positive

08/10/21 9:30 AM

Nasdaq : NICE

NICE CXone Named a Leader in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service For 7th Consecutive Year

NICE (Nasdaq: NICE) today announced that Gartner has recognized NICE CXone as a Leader in the just-released 2021 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. CXone placed the highest overall for its Completeness of Vision in the Leaders quadrant. This is the seventh

RHEA-AI

very positive

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