Welcome to our dedicated page for Nice news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on Nice stock.
NICE Ltd. reports developments as a foreign issuer and enterprise software company focused on AI-powered cloud platforms for customer engagement and financial crime and compliance. News commonly covers CXone and CXone Mpower deployments, NiCE Cognigy conversational and agentic AI capabilities, and NICE Actimize fraud prevention, anti-money-laundering, risk management, and regulatory compliance solutions.
Company updates also include cloud revenue and AI ARR trends, share repurchase activity, product integrations with enterprise workflow and industry systems, customer deployments across banking, healthcare, broadband, IT services, and other sectors, analyst recognitions, fraud research, conferences, and shareholder meeting materials tied to its ordinary shares and American depositary receipts.
NiCE (Nasdaq: NICE) said Openreach deployed NiCE Cognigy proactive AI agents across 15 million customer journeys to modernize U.K. broadband upgrades. Openreach reported a one-third reduction in missed appointments and inbound contact volumes, lower repeat contacts, and “tens of millions” in financial benefits.
Openreach also reported Trustpilot improving to 4.7/5 from 2.0 after the proactive AI rollout, citing faster updates, automated actions and real-time text, email and voice engagement.
NiCE (Nasdaq: NICE) was the only vendor named a Gartner Peer Insights Customers’ Choice in the 2026 Voice of the Customer for Contact Center as a Service report. This is NiCE’s third Customers’ Choice recognition.
The distinction is based on 82 verified reviews (through Dec 31, 2025), an overall rating of 4.6/5, and 86% of customers saying they would recommend NiCE.
NiCE (Nasdaq: NICE) was named to Fast Company’s World’s Most Innovative Companies of 2026, ranking 11th in the Applied AI category among 720 honorees across 59 sectors and regions. A 2025 acquisition of Cognigy is highlighted as a pivotal milestone that strengthened NiCE CX AI capabilities.
NiCE says the Cognigy deal unified CCaaS and conversational AI in an AI-native CX platform, positioning the company to extend leadership into agentic AI and customer experience automation.
NICE Actimize (NASDAQ: NICE) was named a Luminary in Celent’s 2026 KYC Solutionscape and Technology Capabilities Matrix, recognizing its advanced technology and broad functionality across onboarding, due diligence, risk assessment, and continuous monitoring.
The report highlights configurable rules, event-based triggers, perpetual KYC, scalable microservices, multiple deployment options, extensive APIs, a customer outreach portal, and planned GenAI-driven payments analytics and automation.
NiCE (Nasdaq: NICE) unveiled NiCE Cognigy innovations at Nexus 2026 to help enterprises discover, engineer, orchestrate, and scale Agentic AI within a governed operating model.
Key features include automation discovery from engagement data, embedded multivariate testing, unified multimodal journeys, advanced conversation analytics, and expanded MCP integration for secure interoperability.
NiCE (Nasdaq:NICE) was awarded Best Innovation for Customer Experience at Enterprise Connect 2026 for an industry-first capability that converts enterprise interaction data into production-ready AI agents.
The capability analyzes voice, digital, self-service, workflows, and human interactions, quantifies projected impact, and auto-builds NiCE AI Agents to accelerate deployment and governance.
NiCE (Nasdaq: NICE) launched an agentic AI innovation on March 10, 2026 that converts enterprise interaction data into ready-to-deploy AI agents. The solution analyzes voice, chat, digital channels and workflows, quantifies projected ROI, and automates production deployments—moving opportunities from identification to live agent in hours.
The capability leverages billions of customer interactions processed annually on the CXone platform and applies continuous learning and governance to measure live outcomes versus projections.
NiCE (Nasdaq: NICE) said CEO Scott Russell will take part in a fireside chat at the Morgan Stanley Technology, Media & Telecom Conference on March 3, 2026 at 1:00 PM ET.
A live webcast and replay will be available on the company’s Investor Relations website.
NiCE (NASDAQ: NICE) reported Q4 2025 total revenue of $786.5M (+9% YoY) and full‑year 2025 revenue of $2,945.4M (+8% YoY). Cloud revenue was $608.3M in Q4 (+14% YoY) and $2,238.4M for the year (+13% YoY).
AI ARR rose 66% YoY to $328M. NiCE authorized a new $600M share repurchase program, entered a $300M revolving credit facility, reported operating cash flow of $716.5M for 2025, and ended the year with $417.4M cash and no debt.
NiCE (Nasdaq:NICE) released The Agentic AI CX Frontline report on February 12, 2026, presenting the first data-backed benchmarks for enterprise Agentic AI in production.
Key metrics include 3x faster deployment cycles, 80%+ containment for tier-one inquiries, double-digit cost-per-contact reductions, and up to 20% CSAT gains.