NICE Ltd. reports developments as a foreign issuer and enterprise software company focused on AI-powered cloud platforms for customer engagement and financial crime and compliance. News commonly covers CXone and CXone Mpower deployments, NiCE Cognigy conversational and agentic AI capabilities, and NICE Actimize fraud prevention, anti-money-laundering, risk management, and regulatory compliance solutions.
Company updates also include cloud revenue and AI ARR trends, share repurchase activity, product integrations with enterprise workflow and industry systems, customer deployments across banking, healthcare, broadband, IT services, and other sectors, analyst recognitions, fraud research, conferences, and shareholder meeting materials tied to its ordinary shares and American depositary receipts.
PCI Pal (LON: PCIP) has been named a Strategic DEVone Partner in the NiCE CXexchange, NiCE’s curated marketplace of technology partners. The designation reflects deep integration with the NiCE CXone platform, allowing organizations to accept secure, compliant payments natively across voice and digital channels.
According to PCI Pal, the integrated solutions support both live-agent and AI-powered customer interactions via a single, consistent payment experience, help protect environments from exposure to sensitive payment data, and offer a pre-integrated, NiCE-vetted solution already used by brands in government, financial services, retail, and healthcare.
NICE (NASDAQ: NICE) announced that its NICE Actimize business was recognized by research firm Celent as a Luminary in the 2026 “Know Your Customer Systems: Adverse Media Screening Technology Capabilities Matrix” report, which evaluated 25 KYC/adverse media providers on technology, functionality, and market presence.
Celent highlighted NICE Actimize’s use of generative and agentic AI for article‑level summaries, commentary, risk scoring, sentiment, and relevancy, along with real‑time sentiment analysis and aggregation of multiple third‑party data sources to support adverse media screening in KYC and AML programs.
NiCE (Nasdaq: NICE) and RingCentral (NYSE: RNG) announced an expanded, fully bi-directional strategic partnership. Under a new multi-year agreement, NiCE will resell RingCentral’s unified communications as a service (UCaaS) solution, RingEX. The companies also extended their long-standing agreement to market and sell RingCentral Contact Center, powered by NiCE CXone, for an additional year.
According to the companies, the partnership now combines RingCentral’s UCaaS with NiCE’s enterprise-grade CXone and CX AI, powered by NiCE Cognigy, into a deeply integrated UCaaS and CCaaS offering. The joint solution is available immediately and is aimed at organizations seeking a single, AI-enabled platform for customer experience and employee communications.
NiCE (Nasdaq: NICE) will release its second quarter 2026 financial results on Wednesday, August 5, 2026, before the opening of the NASDAQ Stock Exchange.
On the same day, NiCE’s management will host a results teleconference at 8:30 AM Eastern, 1:30 PM UK, and 3:30 PM Israel, with live webcast and dial-in registration available via the company’s Investor Relations Events page.
NICE (NASDAQ: NICE) reported that Banco do Brasil is piloting NiCE Copilot, embedded in the unified NiCE CXone AI platform, to support relationship managers and banking assistants. The agentic AI solution centralizes customer service functions in a single workspace, automatically summarizing interactions, surfacing history and insights, and analyzing sentiment in real time.
According to NICE, Banco do Brasil aims to scale personalized, compliant service for over 90 million customers by improving productivity, reducing rework, and standardizing interaction summaries for governance and regulatory support. The initiative extends an existing innovation partnership that previously integrated WhatsApp into NiCE CXone in 2025.
NiCE (Nasdaq: NICE) announced the 2026 International CX Excellence Award winners at NiCE World London, honoring leaders in AI-first customer experience.
Winners include Currys and Concentrix, GX Bank Berhad, EE, Openreach, and Tripadvisor for achievements in engagement orchestration, workforce empowerment, agentic automation, and AI innovation using NiCE platforms.
NICE (Nasdaq: NICE) announced that European tech leader Sopra Steria has deployed NICE CXone and Copilot across service centers in France, Poland, and India, supporting over 2,000 employees.
The AI-driven platform unifies channels into one interface, targets 90% of calls answered within 20 seconds, assists ~800 agents handling 1.2 million annual interactions, and was implemented in under three months.
NICE (Nasdaq: NICE) was named a launch partner for the AWS European Sovereign Cloud, making its agentic, AI-powered customer experience solution available on this independent EU-based cloud.
The move targets highly regulated European sectors, supporting digital sovereignty, data residency, operational autonomy, and compliance-focused AI deployment across public sector, financial services, and healthcare.
NiCE (Nasdaq:NICE) launched the NiCE AI Specialization Program within the NiCE 360 Partner Program to recognize partners delivering measurable AI outcomes for enterprises. Selected partners are validated against three pillars: People (certified AI talent), Practice (proven NiCE AI deployments) and Performance (independently verified business results).
The program uses criteria-based, independently verified standards to help enterprise buyers identify partners proven to deliver AI at scale. It is the first of several planned product and industry specializations NiCE intends to roll out through 2026 and 2027.
NiCE (NASDAQ:NICE) and Bell Integration will partner at NiCE World London, a CX AI event held at Olympia, Kensington on 1–2 July 2026. Bell participates as a Gold Partner and Gold Sponsor, focusing on automation, orchestration and AI-driven customer experience outcomes.