Welcome to our dedicated page for Nice news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on Nice stock.
NICE Ltd. reports developments as a foreign issuer and enterprise software company focused on AI-powered cloud platforms for customer engagement and financial crime and compliance. News commonly covers CXone and CXone Mpower deployments, NiCE Cognigy conversational and agentic AI capabilities, and NICE Actimize fraud prevention, anti-money-laundering, risk management, and regulatory compliance solutions.
Company updates also include cloud revenue and AI ARR trends, share repurchase activity, product integrations with enterprise workflow and industry systems, customer deployments across banking, healthcare, broadband, IT services, and other sectors, analyst recognitions, fraud research, conferences, and shareholder meeting materials tied to its ordinary shares and American depositary receipts.
NiCE (Nasdaq: NICE) will announce its first quarter 2026 results on Wednesday, May 6, 2026 before the NASDAQ opens and will host a management conference call later that day. The live webcast and dial-in require registration via the company’s Upcoming Event investor page.
Webcast link: https://www.nice.com/company/investors/upcoming-event. Call times listed in ET, UK and Israel time zones on the event page.
NiCE (Nasdaq: NICE) announced that NiCE Cognigy was named a leader in conversational AI in Forrester Wave: Conversational AI Platforms for Customer Service, Q2 2026.
NiCE Cognigy received the highest possible scores across 10 criteria, a 4.5/5 strategy score and above-average customer feedback, highlighting strengths in AI model management, omnichannel support, partner ecosystem and testing tools.
NICE Actimize (NASDAQ: NICE) announced ENGAGE 2026, a two-day financial crime and compliance conference on April 27-28, 2026 at New York’s Sheraton Times Square. The event will host 700+ executives from 200+ companies, keynote speakers, AI-focused sessions, demo stations and law-enforcement perspectives.
Agendas cover AI-driven transaction monitoring, AML transformation, deepfake onboarding risks, beneficial ownership, and public-private collaboration.
NiCE (Nasdaq: NICE) announced a native integration between its CX AI platform, CXone, and Epic EHR on April 13, 2026. The integration embeds omnichannel communications, AI-powered agent support, and compliance-ready workflows directly inside Epic, and CXone is listed in Epic Showroom under Toolbox integrations.
This unified AI-powered interface aims to simplify agent workflows, reduce administrative burden, and deliver more personalized patient experiences with secure recording, transcription, Copilot assistance, and AutoSummary features.
NiCE (Nasdaq: NICE) said Openreach deployed NiCE Cognigy proactive AI agents across 15 million customer journeys to modernize U.K. broadband upgrades. Openreach reported a one-third reduction in missed appointments and inbound contact volumes, lower repeat contacts, and “tens of millions” in financial benefits.
Openreach also reported Trustpilot improving to 4.7/5 from 2.0 after the proactive AI rollout, citing faster updates, automated actions and real-time text, email and voice engagement.
NiCE (Nasdaq: NICE) was the only vendor named a Gartner Peer Insights Customers’ Choice in the 2026 Voice of the Customer for Contact Center as a Service report. This is NiCE’s third Customers’ Choice recognition.
The distinction is based on 82 verified reviews (through Dec 31, 2025), an overall rating of 4.6/5, and 86% of customers saying they would recommend NiCE.
NiCE (Nasdaq: NICE) was named to Fast Company’s World’s Most Innovative Companies of 2026, ranking 11th in the Applied AI category among 720 honorees across 59 sectors and regions. A 2025 acquisition of Cognigy is highlighted as a pivotal milestone that strengthened NiCE CX AI capabilities.
NiCE says the Cognigy deal unified CCaaS and conversational AI in an AI-native CX platform, positioning the company to extend leadership into agentic AI and customer experience automation.
NICE Actimize (NASDAQ: NICE) was named a Luminary in Celent’s 2026 KYC Solutionscape and Technology Capabilities Matrix, recognizing its advanced technology and broad functionality across onboarding, due diligence, risk assessment, and continuous monitoring.
The report highlights configurable rules, event-based triggers, perpetual KYC, scalable microservices, multiple deployment options, extensive APIs, a customer outreach portal, and planned GenAI-driven payments analytics and automation.
NiCE (Nasdaq: NICE) unveiled NiCE Cognigy innovations at Nexus 2026 to help enterprises discover, engineer, orchestrate, and scale Agentic AI within a governed operating model.
Key features include automation discovery from engagement data, embedded multivariate testing, unified multimodal journeys, advanced conversation analytics, and expanded MCP integration for secure interoperability.
NiCE (Nasdaq:NICE) was awarded Best Innovation for Customer Experience at Enterprise Connect 2026 for an industry-first capability that converts enterprise interaction data into production-ready AI agents.
The capability analyzes voice, digital, self-service, workflows, and human interactions, quantifies projected impact, and auto-builds NiCE AI Agents to accelerate deployment and governance.