Welcome to our dedicated page for Nice news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on Nice stock.
NICE Ltd, branded as NiCE and listed on Nasdaq under the symbol NICE, regularly publishes news that highlights its role in AI-powered customer experience and compliance-focused software. Company announcements and related SEC Form 6-K filings cover topics such as product launches, regional cloud deployments, strategic partnerships, acquisitions, financial results, and industry recognition.
Investors and observers following NICE news can see updates on the CXone and CXone Mpower platforms, which the company describes as CX AI and contact center-as-a-service solutions. Recent press releases have detailed deployments of CXone on sovereign cloud environments for regulated sectors, the launch of a dedicated CXone Mpower instance in South Africa with local data residency, and the integration of additional AI capabilities through the acquisition of Cognigy and partnerships with firms such as Afiniti.
NICE’s news flow also includes financial communications, including quarterly earnings releases furnished on Form 6-K that discuss cloud revenue trends, AI-related annual recurring revenue, and updated guidance. In addition, the company announces participation in investor conferences, capital markets events, and the appointment of senior executives, reflecting its corporate and governance developments.
For those tracking the evolution of AI in customer experience, NICE news provides insight into how the company is expanding its CX AI ecosystem, forming alliances with technology and communications providers, and addressing data sovereignty and compliance requirements in regions such as Europe and Africa. Regular updates on awards and analyst assessments, including recognition in IDC MarketScape evaluations, further illustrate how the company positions its platforms within the contact center and customer engagement market.
NiCE (NASDAQ: NICE) reported strong Q2 2025 financial results, with total revenue reaching $726.7 million, a 9% year-over-year increase. The company's cloud revenue grew 12% to $540.8 million, driven by accelerating demand for AI and self-service solutions, which saw a 42% increase in annual recurring revenue.
Non-GAAP diluted EPS increased 14% to $3.01, while GAAP EPS rose 69% to $2.96. The company maintained a strong financial position with $1.63 billion in cash and investments, and net cash of $1.17 billion.
NiCE raised its full-year 2025 EPS guidance and reaffirmed revenue guidance, expecting non-GAAP revenue of $2.92-2.94 billion and non-GAAP EPS of $12.33-12.53. The company anticipates closing its Cognigy acquisition in Q4 2025, strengthening its AI-first transformation in the customer experience market.
NICE (Nasdaq: NICE) has announced an expanded strategic partnership with Salesforce to enhance customer service experiences through deeper integration between NICE CXone Mpower and Salesforce Service Cloud. The collaboration builds upon their 2022 Bring Your Own Telephony integration and introduces new capabilities including Bring Your Own Contact Center functionality.
As the first contact center ecosystem partner to join the Salesforce Zero Copy Partner Network, NICE will enable bidirectional Zero Copy integration with Salesforce Data Cloud, creating a unified data foundation for AI-driven experiences. The partnership serves a shared customer base of hundreds of thousands of users, offering real-time orchestration, intelligent CX automation, and seamless customer journey management across all touchpoints.
NICE (NASDAQ: NICE) has announced it will release its second quarter 2025 financial results on Thursday, August 14, 2025, before the NASDAQ market opens. The company will host a conference call to discuss the results at 8:30 AM ET (1:30 PM UK / 3:30 PM Israel).
Interested participants can access the conference through a webcast on NICE's investor relations website. Registration is required for both webcast and dial-in options through the company's upcoming event page.
NICE (Nasdaq: NICE) and RingCentral (NYSE: RNG) have announced a multi-year extension of their strategic partnership, building on their decade-long collaboration since 2015. The renewed agreement focuses on marketing and selling RingCentral Contact Center™, powered by NICE CXone Mpower.
The partnership combines two industry leaders - RingCentral, a Leader in Gartner's Magic Quadrant for UCaaS for 10 consecutive years, and NICE, a Leader in Gartner's Magic Quadrant for CCaaS for 10 consecutive years. The extended collaboration will emphasize AI-powered customer experiences, strengthen integrated UCaaS and CCaaS solutions, and revitalize their channel partner ecosystem.
RingCentral (NYSE: RNG) has announced a multi-year extension of its partnership with NiCE (Nasdaq: NICE), building on their decade-long collaboration since 2015. The renewed agreement focuses on marketing and selling RingCentral Contact Center™, powered by NiCE CXone Mpower.
Both companies are recognized leaders in their respective fields, with RingCentral leading in UCaaS and NiCE in CCaaS, each maintaining Leader positions in Gartner® Magic Quadrant™ for 10 consecutive years. The partnership extension emphasizes AI-powered customer experiences, integrated UCaaS and CCaaS solutions, and a reinvigorated channel partner ecosystem.
RingCentral (NYSE:RNG) reported strong Q2 2025 financial results, with total revenue increasing 5% year-over-year to $620 million. The company achieved significant milestones including GAAP operating margin of 6.0% and record free cash flow of $144 million.
Key highlights include subscription revenue growth of 6% to $599 million, ARR increase of 7% to $2.59 billion, and promotion of Vaibhav Agarwal to CFO. The company's AI initiatives showed strong traction, with AI Receptionist (AIR) tripling its customer base to over 3,000. RingCentral also extended its partnership with NiCE and paid down $105 million of debt while increasing its stock buyback authorization to $500 million.
For full-year 2025, RingCentral raised its GAAP operating margin guidance to 4.8-5.5% and increased free cash flow guidance to $515-520 million.
NiCE (NASDAQ: NICE) has announced a definitive agreement to acquire Cognigy, a leading conversational and agentic AI company, for $955 million. The strategic acquisition combines NiCE's CXone Mpower platform with Cognigy's AI capabilities to accelerate AI-first customer service delivery.
Cognigy's platform, Cognigy.AI, operates in over 100 languages and serves major brands like Mercedes-Benz, Nestlé, and Lufthansa Group. The company is projected to achieve 80% estimated ARR growth in 2026. The transaction includes a $50 million holdback and is expected to close in Q4 2025, subject to regulatory approvals.
NICE (Nasdaq: NICE) announced that its AI-powered Evidencentral platform has reached a significant milestone, now supporting over 37 million active criminal cases and managing more than 240 million digital evidence items globally.
The platform addresses the growing challenge of digital evidence management in criminal justice, where 90% of criminal cases now depend on digital evidence from various sources including body-worn cameras, CCTV, and cell phones. Evidencentral's key features include automated evidence intake, comprehensive case view, built-in investigation tools, evidence contextualization, and automated sharing capabilities.
With over 3,000 customers and 30 years of experience, NICE's platform helps public safety and criminal justice agencies digitally transform their evidence management processes to expedite case resolution and improve justice system efficiency.
NICE (NASDAQ: NICE) announced that Aberdeen Group, a UK-based global investment management firm, has selected NICE Actimize's X-Sight solutions for its financial crime operations. The implementation includes Suspicious Activity Monitoring (SAM) and Watch List Screening solutions powered by advanced AI and machine learning technology.
Aberdeen Group, which manages and administers £500.1bn in client assets as of March 31, 2025, will utilize NICE Actimize's solutions to enhance its detection of suspicious activities and improve screening processes for high-risk customers and transactions.
NiCE (Nasdaq: NICE) announced that New York County Defender Services (NYCDS) has selected NiCE Defense digital evidence management solution for digital transformation. The cloud-based solution, part of NiCE's Evidencentral platform, will automate digital evidence management for NYCDS, which handles approximately 8,500 cases annually.
The implementation comes in response to New York State's 2020 discovery reforms, which significantly increased digital evidence volume. NiCE Defense will streamline evidence processing with features including AI-powered automation, video/audio transcription, translation, and optical character recognition (OCR). The solution will enable NYCDS to efficiently manage evidence from body-worn cameras, police in-car cameras, and CCTV systems, reducing manual processing time and allowing paralegals to focus on other essential legal tasks.
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