Welcome to our dedicated page for Nice news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on Nice stock.
NICE Ltd, branded as NiCE and listed on Nasdaq under the symbol NICE, regularly publishes news that highlights its role in AI-powered customer experience and compliance-focused software. Company announcements and related SEC Form 6-K filings cover topics such as product launches, regional cloud deployments, strategic partnerships, acquisitions, financial results, and industry recognition.
Investors and observers following NICE news can see updates on the CXone and CXone Mpower platforms, which the company describes as CX AI and contact center-as-a-service solutions. Recent press releases have detailed deployments of CXone on sovereign cloud environments for regulated sectors, the launch of a dedicated CXone Mpower instance in South Africa with local data residency, and the integration of additional AI capabilities through the acquisition of Cognigy and partnerships with firms such as Afiniti.
NICE’s news flow also includes financial communications, including quarterly earnings releases furnished on Form 6-K that discuss cloud revenue trends, AI-related annual recurring revenue, and updated guidance. In addition, the company announces participation in investor conferences, capital markets events, and the appointment of senior executives, reflecting its corporate and governance developments.
For those tracking the evolution of AI in customer experience, NICE news provides insight into how the company is expanding its CX AI ecosystem, forming alliances with technology and communications providers, and addressing data sovereignty and compliance requirements in regions such as Europe and Africa. Regular updates on awards and analyst assessments, including recognition in IDC MarketScape evaluations, further illustrate how the company positions its platforms within the contact center and customer engagement market.
NICE (NASDAQ: NICE) has achieved a significant milestone in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS), being named a Leader for the 11th consecutive year. The company secured the highest position for Ability to Execute and furthest position for Completeness of Vision in the Leaders Quadrant.
This recognition is attributed to NICE's CXone Mpower AI platform, which integrates workflow automation, self-service, and AI-powered agent assistance in a single ecosystem. The platform leverages purpose-built AI for customer service, orchestrating conversations, automating tasks, and augmenting human agents to deliver seamless, personalized experiences at scale.
NICE (NASDAQ: NICE) has successfully completed its acquisition of Cognigy, a leader in enterprise-grade conversational and agentic AI, after receiving all regulatory approvals. The strategic merger combines NICE's CXone Mpower CX AI platform with Cognigy's AI capabilities, creating a comprehensive customer experience solution that will be available to NICE's network of over 25,000 existing customers.
The integration will enhance NICE's AI-first customer experience vision, with Cognigy's technology being offered both as part of the unified CXone Mpower platform and as a standalone solution. Former Cognigy CEO Philipp Heltewig will serve as General Manager of NICE Cognigy and Chief AI Officer, while both companies maintain their leadership positions recognized by Gartner, Forrester, and IDC.
NiCE (NASDAQ:NICE) announced that CEO Scott Russell will participate in a fireside chat at Citi's 2025 Global TMT Conference on September 4, 2025, at 1:30 PM ET. Investors can access both the live webcast and replay of the presentation through the company's investor relations website.
NiCE (NASDAQ: NICE) reported strong Q2 2025 financial results, with total revenue reaching $726.7 million, a 9% year-over-year increase. The company's cloud revenue grew 12% to $540.8 million, driven by accelerating demand for AI and self-service solutions, which saw a 42% increase in annual recurring revenue.
Non-GAAP diluted EPS increased 14% to $3.01, while GAAP EPS rose 69% to $2.96. The company maintained a strong financial position with $1.63 billion in cash and investments, and net cash of $1.17 billion.
NiCE raised its full-year 2025 EPS guidance and reaffirmed revenue guidance, expecting non-GAAP revenue of $2.92-2.94 billion and non-GAAP EPS of $12.33-12.53. The company anticipates closing its Cognigy acquisition in Q4 2025, strengthening its AI-first transformation in the customer experience market.
NICE (Nasdaq: NICE) has announced an expanded strategic partnership with Salesforce to enhance customer service experiences through deeper integration between NICE CXone Mpower and Salesforce Service Cloud. The collaboration builds upon their 2022 Bring Your Own Telephony integration and introduces new capabilities including Bring Your Own Contact Center functionality.
As the first contact center ecosystem partner to join the Salesforce Zero Copy Partner Network, NICE will enable bidirectional Zero Copy integration with Salesforce Data Cloud, creating a unified data foundation for AI-driven experiences. The partnership serves a shared customer base of hundreds of thousands of users, offering real-time orchestration, intelligent CX automation, and seamless customer journey management across all touchpoints.
NICE (NASDAQ: NICE) has announced it will release its second quarter 2025 financial results on Thursday, August 14, 2025, before the NASDAQ market opens. The company will host a conference call to discuss the results at 8:30 AM ET (1:30 PM UK / 3:30 PM Israel).
Interested participants can access the conference through a webcast on NICE's investor relations website. Registration is required for both webcast and dial-in options through the company's upcoming event page.
NICE (Nasdaq: NICE) and RingCentral (NYSE: RNG) have announced a multi-year extension of their strategic partnership, building on their decade-long collaboration since 2015. The renewed agreement focuses on marketing and selling RingCentral Contact Center™, powered by NICE CXone Mpower.
The partnership combines two industry leaders - RingCentral, a Leader in Gartner's Magic Quadrant for UCaaS for 10 consecutive years, and NICE, a Leader in Gartner's Magic Quadrant for CCaaS for 10 consecutive years. The extended collaboration will emphasize AI-powered customer experiences, strengthen integrated UCaaS and CCaaS solutions, and revitalize their channel partner ecosystem.
RingCentral (NYSE: RNG) has announced a multi-year extension of its partnership with NiCE (Nasdaq: NICE), building on their decade-long collaboration since 2015. The renewed agreement focuses on marketing and selling RingCentral Contact Center™, powered by NiCE CXone Mpower.
Both companies are recognized leaders in their respective fields, with RingCentral leading in UCaaS and NiCE in CCaaS, each maintaining Leader positions in Gartner® Magic Quadrant™ for 10 consecutive years. The partnership extension emphasizes AI-powered customer experiences, integrated UCaaS and CCaaS solutions, and a reinvigorated channel partner ecosystem.
RingCentral (NYSE:RNG) reported strong Q2 2025 financial results, with total revenue increasing 5% year-over-year to $620 million. The company achieved significant milestones including GAAP operating margin of 6.0% and record free cash flow of $144 million.
Key highlights include subscription revenue growth of 6% to $599 million, ARR increase of 7% to $2.59 billion, and promotion of Vaibhav Agarwal to CFO. The company's AI initiatives showed strong traction, with AI Receptionist (AIR) tripling its customer base to over 3,000. RingCentral also extended its partnership with NiCE and paid down $105 million of debt while increasing its stock buyback authorization to $500 million.
For full-year 2025, RingCentral raised its GAAP operating margin guidance to 4.8-5.5% and increased free cash flow guidance to $515-520 million.
NiCE (NASDAQ: NICE) has announced a definitive agreement to acquire Cognigy, a leading conversational and agentic AI company, for $955 million. The strategic acquisition combines NiCE's CXone Mpower platform with Cognigy's AI capabilities to accelerate AI-first customer service delivery.
Cognigy's platform, Cognigy.AI, operates in over 100 languages and serves major brands like Mercedes-Benz, Nestlé, and Lufthansa Group. The company is projected to achieve 80% estimated ARR growth in 2026. The transaction includes a $50 million holdback and is expected to close in Q4 2025, subject to regulatory approvals.