Welcome to our dedicated page for Nice news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on Nice stock.
Nice Ltd (NICE) delivers enterprise software solutions that power customer experience optimization and financial crime prevention for global organizations. This dedicated news hub provides investors and industry professionals with timely updates on corporate developments, strategic initiatives, and market positioning.
Key resources include: earnings announcements detailing cloud solution adoption trends, product launch updates for AI-driven engagement tools, partnership expansions in compliance technologies, and regulatory filings impacting financial crime detection markets. Our curated feed ensures efficient tracking of both customer experience innovation and risk management advancements.
Visitors gain: consolidated access to NICE's financial communications, operational milestones in contact center AI development, and compliance solution enhancements. The archive serves as a strategic tool for assessing the company's performance across its dual focus areas of experience optimization and security-focused enterprise software.
Bookmark this page for streamlined monitoring of NICE's progress in transforming customer engagement through analytics while strengthening financial system integrity via advanced compliance tools.
NICE (NASDAQ: NICE) reported strong Q1 2025 financial results with notable growth across key metrics. Cloud revenue grew 12% year-over-year to $526.3 million, while total revenue increased 6% to $700.2 million. The company achieved record quarterly operating cash flow of $285.1 million, up 12% from the previous year.
NICE's GAAP earnings per share rose 26% to $2.01, while non-GAAP EPS increased 11% to $2.87. The company's AI and self-service revenue showed impressive growth of 39% year-over-year, driven by their CXone Mpower platform. NICE maintains a strong financial position with $1.61 billion in cash and investments, and net cash of $1.15 billion.
The company announced a new $500 million share repurchase program and raised its full-year 2025 EPS guidance, expecting non-GAAP EPS between $12.28 and $12.48, representing 11% year-over-year growth at the midpoint.
NICE (NASDAQ: NICE) has announced a strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to transform customer service delivery through integrated AI, cloud, and automation technologies. The partnership's key highlight is the availability of CXone Mpower in AWS Marketplace, combining NICE's industry-leading AI platform with AWS AI/ML services including Amazon Bedrock and Amazon Q Business.
The collaboration focuses on unifying fragmented service operations, streamlining complex workflows, and enabling smarter customer experiences. Through co-innovation initiatives, organizations can leverage data across front, mid, and back offices, while AWS Marketplace integration simplifies procurement and allows businesses to maximize existing AWS commitments.
NICE (NASDAQ: NICE) announced its flagship customer experience event, Interactions 2025, scheduled for June 16-18 at the Aria Hotel in Las Vegas. The event will showcase the company's latest AI and automation innovations in customer service, featuring over 50 live product demonstrations of CXone Mpower innovations, including CXone Mpower Orchestrator.
The conference agenda includes main stage keynotes, 100+ best practice sessions, interactive panels, and hands-on demos. Actress Kristen Bell will deliver the celebrity keynote address. The event kicks off with EDU Training Day on June 16, offering hands-on learning experiences. Additionally, NICE will host an Investor Day on June 17, featuring presentations from executives and product sessions.
NICE (NASDAQ: NICE) has scheduled its first quarter 2025 financial results announcement for Thursday, May 15, 2025, before the NASDAQ Stock Exchange opens. Following the results release, the company will host a conference call with management to discuss the quarterly performance at the following times:
- 8:30 AM Eastern Time
- 1:30 PM UK Time
- 3:30 PM Israel Time
Interested participants can access the conference through a webcast on NICE's investor relations website or via dial-in, with registration required through the company's upcoming event page.
NICE (NICE) and ServiceNow (NOW) announced a strategic partnership at Knowledge 2025 to deliver end-to-end, AI-powered customer service fulfillment. The partnership combines NICE's customer service automation platform with ServiceNow's AI Platform and Customer Service Management solution to create a unified framework connecting front, middle, and back-office operations.
The integration features three key components: unified AI-powered customer engagement for optimal agent matching and routing, AI-powered support to enhance workforce productivity with real-time insights, and continuous proactive optimization for quality improvements across customer service operations. The new offering is targeted for availability in Q4 2025.
Movius and NICE have announced a strategic partnership to enhance compliance in financial services mobile communications. The collaboration integrates Movius' MultiLine solution with NICE's NTR-X cloud compliance recording platform.
The integration provides regulated users with a secure, mobile-first experience featuring:
- A second business number for mobile communications
- Access to Voice, SMS, iMessage, WhatsApp, and Microsoft Teams
- Comprehensive logging of all communications
- Enhanced encryption and security measures
This partnership addresses rising concerns over noncompliance fines from SEC and CFTC, particularly regarding off-channel communications. The solution enables financial firms to maintain compliance while allowing employees to communicate with customers through preferred channels, regardless of location or communication method.
NICE (Nasdaq: NICE) has been recognized as a Leader in the 2025 Aragon Research Globe™ for AI Agent Platforms in the Intelligent Contact Center report. The company's CXone Mpower AI platform was highlighted for its ability to orchestrate customer service workflows, agents, and knowledge at scale.
The report specifically noted NICE's recent introduction of CXone Mpower Orchestrator, a solution that uses AI to proactively analyze, optimize, and automate customer-service workflows across front-office care and back-office operations, reducing costs and accelerating resolution times. Aragon Research also acknowledged NICE's global partner ecosystem as a key strength, emphasizing its customer-inspired partnerships focused on delivering scalable outcomes.
The evaluation included 21 providers in the market, with NICE standing out for its ability to automate complex workflows and deliver predictive, proactive, and personalized interactions.
NICE (Nasdaq: NICE) has been named a Leader in Contact Center as a Service (CCaaS) by Forrester Research in their Q2 2025 Wave™ report. The company's CXone Mpower platform received top recognition, achieving the highest scores in 17 criteria and ranking first in the Strategy category.
The platform stands out for having the broadest capability set in the industry, featuring leading CCaaS, workforce management, and analytics capabilities. NICE received perfect scores in important areas including Innovation, Agent Assist Tools, Agent Desktop & Workflow Automation, CRM/Back-End System Integration, Roadmap, and Scalability and Reliability.
According to Forrester, NICE is particularly suitable for brands seeking a proven solution with comprehensive capabilities and a strong success record. The company's significant market presence, strong revenue streams, and solid fiscal management position it well for continued leadership in innovation.
NICE Actimize (NASDAQ: NICE) has been named a Leader in Anti-Money Laundering solutions by Forrester Research in their Q2 2025 Wave™ report. The company achieved the highest possible scores across all ten criteria in the current offering category, including AI/ML based risk scoring, data integration, and watchlist management.
The company also excelled in the strategy category, receiving top scores in vision, adoption, pricing flexibility, and community criteria. Forrester highlighted NICE Actimize's strength in cloud migration and its innovative use of generative AI across all AML areas. The report specifically praised the company's intuitive data integration capabilities, powerful rules-based transaction risk scoring, and its catalog of built-in AI and ML risk-scoring models for transaction monitoring.
NICE Actimize (NASDAQ: NICE) has launched Xceed AI agents as part of its Xceed AI FRAML solutions, designed to enhance fraud detection and AML compliance. These AI agents function as collaborative partners, continuously learning and adapting to evolving threats in financial crime prevention.
The AI agents specialize in automating key workflows including alert triage, backlog categorization, and high-risk case summarization. They feature conversational adaptability and advanced clustering capabilities to improve analyst workflows and reduce false positives.
Key capabilities include:
- Transform FRAML with advanced machine learning
- Provide AI-driven alert optimization
- Drive collaborative AI investigations
- Reduce false positives through advanced segmentation
- Increase analyst productivity with CoPilot tools
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