Nelnet Campus Commerce Advances Project Horizon Following Successful Virtual Client Summit
Nelnet Campus Commerce (NYSE: NNI) advanced Project Horizon after its 2025 Virtual Client Summit, held Oct 16, 2025 with more than 500 higher-education attendees. The company announced product roadmap progress and feature updates co-developed with colleges, including enhanced flexible payment plans, updates to Nelnet Notify for personalized automated communications, and Scholarship Manager workflow improvements to streamline award distribution. A redesigned billing and payments platform is slated for release in late 2026. The initiative also expands support with 24/7 domestic service, proactive outreach, and client advisory programs to guide implementation.
Nelnet Campus Commerce (NYSE: NNI) ha avanzato Project Horizon dopo il Virtual Client Summit 2025, tenutosi il 16 ottobre 2025 con oltre 500 partecipanti del settore universitario. L'azienda ha annunciato i progressi della roadmap di prodotto e aggiornamenti delle funzionalità co-sviluppate con i college, inclusi piani di pagamento flessibili migliorati, aggiornamenti a Nelnet Notify per comunicazioni automatiche e personalizzate, e miglioramenti al flusso di lavoro di Scholarship Manager per snellire la distribuzione delle borse. Una piattaforma di fatturazione e pagamenti riprogettata è prevista per il rilascio in fine 2026. L'iniziativa amplia anche il supporto con assistenza domestica 24/7, outreach proattivo e programmi di consulenza per i clienti per guidare l'implementazione.
Nelnet Campus Commerce (NYSE: NNI) avanzó Project Horizon tras su Cumbre Virtual de Clientes 2025, celebrada el 16 de octubre de 2025 con más de 500 asistentes del sector de educación superior. La empresa anunció avances en la hoja de ruta del producto y actualizaciones de funciones co-desarrolladas con las universidades, incluyendo planes de pago flexibles mejorados, actualizaciones de Nelnet Notify para comunicaciones automatizadas personalizadas y mejoras en el flujo de trabajo de Scholarship Manager para agilizar la distribución de becas. Una plataforma de facturación y pagos rediseñada está programada para su lanzamiento a finales de 2026. La iniciativa también amplía el soporte con servicio nacional 24/7, alcance proactivo y programas de asesoría para clientes para guiar la implementación.
Nelnet Campus Commerce (NYSE: NNI)는 2025년 가상 클라이언트 서밋 이후 Project Horizon을 고도화했고, 2025년 10월 16일에 개최된 행사에 500명 이상의 고등교육 참석자들이 참여했습니다. 회사는 대학과 공동 개발한 제품 로드맵 진행 상황과 기능 업데이트를 발표했고, 향상된 유연한 결제 계획, 개인화된 자동 커뮤니케이션을 위한 Nelnet Notify 업데이트, 그리고 수여 배포를 간소화하기 위한 Scholarship Manager 워크플로우 개선이 포함됩니다. 2026년 말에 출시될 예정인 재설계된 청구 및 결제 플랫폼도 있습니다. 이 이니셔티브는 국내 24/7 서비스, 적극적인 아웃리치, 구현을 안내하는 고객 자문 프로그램으로 지원 범위를 확장합니다.
Nelnet Campus Commerce (NYSE: NNI) a fait progresser Project Horizon après son Virtual Client Summit 2025, qui s'est tenu le 16 octobre 2025 avec plus de 500 participants du secteur de l'enseignement supérieur. L'entreprise a annoncé les progrès de la feuille de route produit et les mises à jour des fonctionnalités co-développées avec les collèges, notamment des plans de paiement flexibles améliorés, des mises à jour de Nelnet Notify pour des communications automatisées personnalisées, et des améliorations du flux de travail de Scholarship Manager pour rationaliser la distribution des bourses. Une plateforme de facturation et de paiements repensée est prévue pour une mise en œuvre à la fin de 2026. L'initiative étend également le support avec un service national 24/7, une sensibilisation proactive et des programmes de conseil client pour guider la mise en œuvre.
Nelnet Campus Commerce (NYSE: NNI) hat Project Horizon nach dem Virtual Client Summit 2025, der am 16. Oktober 2025 stattfand und an dem mehr als 500 Hochschulteilnehmer teilnahmen, vorangetrieben. Das Unternehmen kündigte Fortschritte bei der Produkt-Roadmap und Funktionsaktualisierungen an, die gemeinsam mit Colleges entwickelt wurden, einschließlich verbesserter flexibler Zahlungspläne, Aktualisierungen von Nelnet Notify für personalisierte automatisierte Mitteilungen und Verbesserungen des Scholarship Manager-Workflows zur Straffung der Vergabeverteilung. Eine neu gestaltete Abrechnungs- und Zahlungsplattform soll Ende 2026 veröffentlicht werden. Die Initiative erweitert auch den Support mit 24/7 inländischem Service, proaktiver Ansprache und Kundenberatungsprogrammen, um die Implementierung zu leiten.
Nelnet Campus Commerce (NYSE: NNI) تقدمت Project Horizon بعد قمتها الافتراضية للتفاعل مع العملاء لعام 2025، التي عقدت في 16 أكتوبر 2025 بحضور أكثر من 500 من الجامعات. أعلنت الشركة عن تقدم خريطة الطريق للمنتج وتحديثات الميزات التي شاركت في تطويرها مع الكليات، بما في ذلك خطط الدفع المرنة المحسّنة، وتحديثات لـ Nelnet Notify للاتصالات الآلية المخصّصة، والتحسينات في سير عمل Scholarship Manager لتسهيل توزيع المنح. من المتوقع إصدار منصة فواتير ومدفوعات مُعاد تصميمها في أواخر 2026. كما توسع المبادرة الدعم من خلال خدمة محلية على مدار 24/7، واتصالات استباقية وبرامج استشارية للعملاء لتوجيه التنفيذ.
Nelnet Campus Commerce (NYSE: NNI) 在其 2025 年虚拟客户峰会（Virtual Client Summit）之后推进了 Project Horizon，峰会于 2025 年 10 月 16 日举行，超过 500 名高等教育领域与会者参加。公司宣布了与学院共同开发的产品路线图进展及功能更新，包括改进的灵活支付计划、用于个性化自动化通讯的 Nelnet Notify 的更新，以及 Scholarship Manager 的工作流改进以简化奖学金发放。重新设计的账单与支付平台预计在 2026 年末发布。此计划还通过提供 24/7 国内服务、主动外展和客户咨询项目来扩大支持，以指导实施。
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Insights
Project Horizon shows concrete product progress, client engagement, and a clear late-2026 delivery milestone for a redesigned billing platform.
Nelnet Campus Commerce advances manifest through concrete product updates—enhanced payment plans, upgrades to Nelnet Notify, and Scholarship Manager workflow automation—that directly address operational friction for campuses and students. The summit attendance of over 500 higher-education professionals on
The initiative depends on execution risks common to large platform efforts: integration with campus ERPs, adoption by early adopters, and on-time delivery of the redesigned billing and payments platform targeted for
Watch for three concrete, monitorable items over the next 12–18 months: early-adopter rollouts and feedback on the redesigned billing platform, measured changes in payment engagement or on-time collections tied to the Notify enhancements, and actual deployment details for the 24/7 support model. These milestones will determine whether the roadmap delivers the promised operational benefits to campuses.
More than 500 higher education professionals across the country attended the full-day virtual event on October 16, 2025. The summit brought together campus leaders to explore the future of Nelnet Campus Commerce, discuss new innovations, and hear directly from peers and industry experts about evolving trends in higher education finance.
Attendees previewed upcoming innovations on the Project Horizon roadmap, including new capabilities co-developed with colleges and universities. Featured updates included:
- Enhanced payment plans that are offering greater flexibility for institutions and students that match individual financial needs.
- Enhancements to Nelnet Notify, connecting seamlessly to student and payer actions to deliver personalized, automated messages that improve engagement and on-time payments.
- Scholarship Manager updates that streamlined scholarship application, review and awarding workflows help to automate award distribution at a time when students and institutions face increased financial pressures.
The summit also featured insights from Ashley Jackson of the National Association of College and University Business Officers (NACUBO). She provided updates on federal funding trends, the impacts of the recent government shutdown, and increased FAFSA engagement rates shaping financial aid strategies across the nation.
"Every element of Project Horizon is designed to reduce effort, remove barriers, and ultimately support student success," said Brittany Hubbard, director of product experience at Nelnet Campus Commerce. "By building side by side with our client institutions, we're ensuring the future of payment technology is practical, flexible, and student focused."
Project Horizon: Building the Future Together
Unlike traditional system upgrades, Project Horizon is a holistic transformation of Nelnet Campus Commerce's payment technology, support model, and client engagement strategy. Its guiding principles of control, flexibility, and integration ensure solutions are deliberately built for the way institutions work today while positioning them for tomorrow's challenges.
"Project Horizon is a bold reimagining of the way higher education approaches payments and financial engagement," said Jackie Strohbehn, president of Nelnet Campus Commerce. "The feedback and collaboration we saw at the summit reaffirm our shared vision: student-first, institution-informed technology that adapts to the evolving needs of campuses everywhere."
Three key pillars anchor the initiative:
- Engagement: Institutions are actively shaping product design through advisory boards, early adopter programs, and The Quad, Nelnet's online community connecting higher education leaders in real time.
- Product: The first new solution released under Project Horizon, Nelnet Notify, is already helping institutions send targeted, automated payment communications using ERP data. A redesigned billing and payments platform, developed in partnership with higher education design partners, is slated for release in late 2026.
- Support: Nelnet has introduced an adaptive service model featuring 24/7 domestic support, proactive outreach, and strategic account reviews tailored to institutional needs.
"Project Horizon is not just about technology, it's about partnership," Strohbehn added. "Together with our clients, we're building solutions that truly future-proof campus operations and enhance the student financial journey."
About Nelnet Campus Commerce
Nelnet Campus Commerce delivers unlimited payment opportunities for nearly 1,000 colleges and universities and serves over 8 million students across
About Nelnet Business Services
Nelnet Business Services (NBS) is a division of Nelnet, Inc. (NYSE: NNI), which provides payment technology and community management solutions for K-12 schools, higher education institutions, churches, and businesses in the
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SOURCE Nelnet Campus Commerce
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