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Nelnet Campus Commerce Processed Over $602 Million in Title IV Refunds, Improving Transparency for Students

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Nelnet Campus Commerce (NYSE: NNI) processed nearly 300,000 student refunds in 2025 under its Nelnet Refunds product as part of Project Horizon. That includes more than 230,000 ACH refunds totaling $602 million and over 60,000 paper check refunds near $90 million. The platform aims to automate Title IV refund disbursements, reduce manual bursar work, and let students choose disbursement methods and track status via an online portal.

Nelnet says Project Horizon is a multi-year modernization effort to improve engagement, product and support across campus payments.

Nelnet Campus Commerce (NYSE: NNI) ha elaborato quasi 300.000 rimborsi agli studenti nel 2025 tramite il suo prodotto Nelnet Refunds nell'ambito di Project Horizon. Questo include più di 230.000 rimborsi ACH per un totale di 602 milioni di dollari e oltre 60.000 rimborsi con assegno cartaceo vicino ai 90 milioni di dollari. La piattaforma mira ad automatizzare le erogazioni di rimborsi Title IV, ridurre il lavoro manuale dell'ufficio contabile e permettere agli studenti di scegliere i metodi di erogazione e monitorare lo stato tramite un portale online.

Nelnet afferma che Project Horizon è un'iniziativa di modernizzazione pluriennale per migliorare l'engagement, i prodotti e il supporto nei pagamenti universitari.

Nelnet Campus Commerce (NYSE: NNI) processó casi 300.000 reembolsos a estudiantes en 2025 bajo su producto Nelnet Refunds como parte del Project Horizon. Eso incluye más de 230.000 reembolsos ACH por un total de 602 millones de dólares y más de 60.000 reembolsos mediante cheques en papel cerca de 90 millones de dólares. La plataforma tiene como objetivo automatizar las erogaciones de reembolsos Title IV, reducir el trabajo bursátil manual y permitir que los estudiantes elijan métodos de desembolso y rastreen su estado a través de un portal en línea.

Nelnet dice que Project Horizon es un esfuerzo de modernización multianual para mejorar la interacción, el producto y el soporte en los pagos en campus.

Nelnet Campus Commerce (NYSE: NNI)는 2025년에 Nelnet Refunds 상품으로 Project Horizon의 일환으로 거의 30만명의 학생 환급을 처리했습니다. 여기에는 23만 ACH 환급, 총 6억 2천만 달러 이상과 6만 명 이상의 종이 수표 환급, 약 9천만 달러 이상이 포함됩니다. 이 플랫폼은 Title IV 환급 지급을 자동화하고, 수동 bursar 업무를 줄이며, 학생들이 온라인 포털을 통해 지급 방법을 선택하고 상태를 추적할 수 있도록 하는 것을 목표로 합니다.

Nelnet은 Project Horizon이 캠퍼스 내 지불의 참여도, 제품 및 지원을 개선하기 위한 다년간의 현대화 노력이라고 말합니다.

Nelnet Campus Commerce (NYSE: NNI) a traité près de 300 000 remboursements étudiants en 2025 via son produit Nelnet Refunds dans le cadre du Project Horizon. Cela comprend plus de 230 000 remboursements ACH pour un total de 602 millions de dollars et plus de 60 000 remboursements par chèque papier approchant les 90 millions de dollars. La plateforme vise à automatiser les versements de remboursements Title IV, à réduire le travail manuel du bursar et à permettre aux étudiants de choisir les méthodes de décaisssement et de suivre le statut via un portail en ligne.

Nelnet indique que Project Horizon est un effort de modernisation pluriannuel pour améliorer l'engagement, le produit et le support à travers les paiements sur les campus.

Nelnet Campus Commerce (NYSE: NNI) verarbeitete im Jahr 2025 fast 300.000 Studentenrückerstattungen mit seinem Produkt Nelnet Refunds im Rahmen von Project Horizon. Dazu gehören mehr als 230.000 ACH-Rückerstattungen im Gesamtwert von 602 Millionen US-Dollar und über 60.000 Rückerstattungen per Scheck in Papierform rund 90 Millionen US-Dollar. Die Plattform zielt darauf ab, Auszahlungen von Title IV-Rückerstattungen zu automatisieren, manuelle bursar-Arbeiten zu reduzieren und Studierenden zu ermöglichen, Auszahlungsmethoden zu wählen und den Status über ein Online-Portal zu verfolgen.

Nelnet sagt, Project Horizon sei eine mehrjährige Modernisierungsinitiative, um Engagement, Produkt und Support bei Campus-Zahlungen zu verbessern.

Nelnet Campus Commerce (NYSE: NNI) عالجت ما يقرب من 300,000 من عمليات رد الأموال للطلاب في 2025 ضمن منتج Nelnet Refunds كجزء من Project Horizon. ويشمل ذلك أكثر من 230,000 رد أموال عبر ACH بإجمالي 602 مليون دولار وأكثر من 60,000 رد أموال بشيك ورقي نحو 90 مليون دولار. تهدف المنصة إلى أتمتة توزيع ردود Title IV، وتقليل العمل اليدوي لمسؤول الخزانة bursar، والسماح للطلاب باختيار طرق التوزيع وتتبع الحالة عبر بوابة عبر الإنترنت.

تقول Nelnet أن Project Horizon هو جهد تحديثي طويل الأمد لتحسين المشاركة، والمنتج والدعم عبر مدفوعات الحرم الجامعي.

Positive
  • Processed nearly 300,000 refunds in 2025
  • ACH refunds: 230,000+ totaling $602 million
  • Online portal enables student choice and status tracking
Negative
  • Paper check refunds remain sizable: 60,000+ worth nearly $90 million

Insights

Nelnet Campus Commerce reports large-scale refund processing volumes tied to its Project Horizon modernization effort.

Nelnet Campus Commerce processed over $602,000,000 in ACH refunds plus nearly $90,000,000 in paper-check refunds across about 300,000 total refunds in 2025, and highlights its Nelnet Refunds product and Project Horizon modernization as the operational drivers.

The business mechanism is straightforward: automation and an online portal shift refund execution and status visibility from manual bursar workflows to a platform-managed process, which should reduce manual labor and inbound status inquiries according to the release. The announcement presents concrete throughput metrics but no revenue, margin, contract, or pricing detail; therefore the disclosure shows operational scale but not direct financial impact on reported results.

Key dependencies and risks are explicit in the content: continued client adoption, ongoing product integration with campus systems, and maintenance of compliance for Title IV disbursements. The release cites client feedback after six months of use at one college, but provides no broad adoption rate or multi-institution outcomes, so the magnitude of future operational or financial benefit remains unknown.

Watch for measurable follow-ups over a 6–18 month horizon such as broader adoption counts, contract terms, client retention metrics, or any disclosed impact on billing or fees. Absent additional financial disclosures, treat this as an operational scale update rather than proof of near-term revenue or profit change.

LINCOLN, Neb., Nov. 13, 2025 /PRNewswire/ -- Nelnet Campus Commerce, a leader in higher education payment technology, is pleased to announce that it processed more than 230,000 automated clearing house (ACH) refunds totaling over $602 million, plus more than 60,000 paper check refunds worth nearly $90 million in 2025. These results demonstrate the company's ongoing commitment to making student payment experiences easier and more transparent through its multi-year modernization initiative, Project Horizon.

"Our Refunds solution exemplifies how we prioritize meeting institutions' and students' needs through product development," noted Brittany Hubbard, director of product strategy for Nelnet Campus Commerce. "For many institutions, processing student refunds is a time-consuming task. It's challenging to keep students informed about the status of their refund, resulting in an overwhelming number of 'where's my money' calls to the bursar's office. Nelnet Refunds offers a solution to automate this process while giving students more options."

Nelnet Refunds provides a solution for fast, flexible and compliant disbursement of Title IV refunds. It helps bursar offices streamline operations and reduce manual processes. Thanks to a user-friendly online portal, Nelnet Refunds also enables students to choose from multiple disbursement methods and check the status of their disbursements at any time, minimizing the need for calls to the bursar's office.

"We've used Nelnet Refunds for the past six months now, and I cannot imagine going back to the manual process we used before," said Cassandra Nash, student accounts and cashiering manager for Palomer College. "We're finally able to offer our students direct deposit, and it has significantly simplified the refund process for our staff."

Informed Innovation Through Project Horizon
Nelnet Campus Commerce's commitment to providing an intuitive, user-driven refund disbursement process reflects its broader effort to make the entire student payment experience more accessible. Project Horizon is an initiative aimed at holistically transforming the company's payment technology, support model and client engagement strategy through informed innovation and purposeful evolution.

"Project Horizon is about more than just providing higher education institutions with effective technology," commented Jackie Strohbehn, president of Nelnet Campus Commerce. "Through this initiative, we are prioritizing partnership, working together with clients to develop solutions that simplify complex processes."

Anchored by the three key pillars of engagement, product and support, Project Horizon aims to deliver solutions deliberately built for the way higher education institutions work today while positioning them for the future. Nelnet Campus Commerce's success with Nelnet Refunds reflects this larger purpose.

"We are proud to have supported our higher education partners by efficiently processing nearly 300,000 total refunds this year," added Strohbehn. "Incremental innovation led by client feedback improves campus payment processes. We can see that clearly in these numbers. But this is just the beginning of the results we aim to achieve through Project Horizon."

About Nelnet Campus Commerce
Nelnet Campus Commerce (NYSE: NNI) delivers unlimited payment opportunities for nearly 1,000 higher education institutions and serves 8 million students across the United States. Using the latest technology to create unique and integrated payment experiences, Nelnet Campus Commerce solutions are PCI Level 1 validated and integrate with every major enterprise resource planning (ERP) system. From payment processing and disbursements to tuition payment plans and online storefronts, Nelnet Campus Commerce helps process every payment on campus.

Cision View original content:https://www.prnewswire.com/news-releases/nelnet-campus-commerce-processed-over-602-million-in-title-iv-refunds-improving-transparency-for-students-302615039.html

SOURCE Nelnet

FAQ

How many refunds did Nelnet Campus Commerce process in 2025 (NNI)?

Nelnet processed nearly 300,000 total refunds in 2025, including 230,000+ ACH refunds.

What dollar value of Title IV refunds did Nelnet (NNI) process via ACH in 2025?

Nelnet processed over $602 million in ACH Title IV refunds in 2025.

How much were Nelnet's paper check refunds in 2025 and what does that imply for NNI?

Paper checks exceeded 60,000 refunds worth nearly $90 million, indicating ongoing manual disbursements.

What is Project Horizon and how does it affect Nelnet Campus Commerce (NNI)?

Project Horizon is a multi-year modernization effort to improve payments technology, client engagement and support.

How does Nelnet Refunds help students and bursar offices for NNI clients?

The solution automates Title IV refund disbursements, offers multiple payment options and provides an online status portal to reduce bursar calls.

Did any client provide feedback on Nelnet Refunds in 2025 (NNI)?

A client noted six months of use and said direct deposit adoption significantly simplified refund processing for staff.
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