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ServiceNow, Inc. develops SaaS workflow automation and AI platform software for enterprise operations. News about NOW commonly covers the ServiceNow AI Platform, AI Control Tower, Build Agent, ServiceNow Studio, Context Engine, Workflow Data Fabric, and workflow products used across IT, security operations, customer service, human resources, procurement, supply chain, and application development.
Company updates also center on enterprise AI governance, agentic workflows, data integration, and partner integrations with cloud, consulting, technology, logistics, and device-management providers. Recurring items include product launches, marketplace activity, customer and partner programs, acquisition-related technology additions, financial results, credit facilities, share repurchases, and governance changes.
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Cognizant (NASDAQ: CTSH) and ServiceNow (NYSE: NOW) have announced a strategic partnership to accelerate AI-driven automation adoption across industries. This expanded alliance aims to build a $1 billion combined business. Cognizant's newly formed ServiceNow Business Group will integrate Cognizant's industry expertise and AI solutions, including the Cognizant Neuro®️ suite, with ServiceNow's intelligent platform for end-to-end digital transformation.
The partnership focuses on three key areas: enriched operational effectiveness, enhanced experience, and expedited innovation. It aims to address challenges such as rising costs, growing tech debt, manual processes, and sub-optimal customer experiences. The collaboration will leverage AI to improve IT effectiveness, transform siloed experiences, and accelerate innovation and time to market.