Servicenow Inc Stock Price, News & Analysis

ServiceNow reported Q4 2021 subscription revenues of $1,523 million, achieving 29% year-over-year growth and exceeding guidance. Current remaining performance obligations (cRPO) reached $5.7 billion, also up 29% year-over-year. The company closed 135 transactions over $1 million in net new annual contract value, marking a 52% growth rate. Looking ahead, ServiceNow projects subscription revenues of $7,020 - $7,040 million for 2022 with a growth rate of 26%. The U.S. dollar's strength is expected to create a currency headwind of $110 million for 2022 subscription revenues.

Translations.com, a division of TransPerfect, announces the certification of GlobalLink Connect for ServiceNow, enhancing the translation process within the ServiceNow interface. This Now Certified App automates, tracks, and manages translation tasks while reducing costs and time-to-market. Key features include agent chat translation, portal content support, and simplified submissions. This integration supports multiple ServiceNow versions and streamlines the management of multilingual content, aiming to boost global branding efforts for users.

Translations.com, a division of TransPerfect, has launched the certified GlobalLink Connect for ServiceNow, enhancing translation management within ServiceNow's interface. This solution automates the translation process, reducing costs and time-to-market while ensuring high-quality outcomes. Key features include agent chat translation, support for portal content, and simplified submission. Notably, it streamlines operations for users like Koch Industries, improving efficiency significantly. TransPerfect’s President emphasized that this integration aids clients in expanding their global brand presence.

ServiceNow (NYSE: NOW) has appointed Eamon McErlean as vice president and global head of accessibility to advance product accessibility design. This strategic move includes the establishment of the Center of Excellence for Accessibility, aimed at creating inclusive experiences for employees and customers. With over 61 million Americans living with disabilities, the initiative focuses on ensuring that all products are accessible. McErlean previously led digital accessibility at Nike and will report to Jon Sigler, senior vice president of the Platform business unit.

ServiceNow (NYSE: NOW) has launched ServiceNow Impact, a solution aimed at enhancing digital transformation returns for enterprises. The offering combines AI-driven recommendations, expert support, and personalized tools to address the value gap in digital initiatives. Despite over three trillion dollars invested in digital transformations, less than half of organizations report expected outcomes. ServiceNow Impact aims to help businesses optimize their investments through tailored guidance, training, and real-time tracking, available globally now.

ServiceNow (NYSE: NOW) will announce its Q4 2021 and full-year financial results on January 26, 2022, after market close. A conference call and live webcast will follow at 2 p.m. PT. Investors can dial in or access the webcast for detailed insights into the company’s performance. Audio replays will be available for 30 days. ServiceNow aims to enhance workplace productivity with its digital workflows, driving better experiences for employees.

ServiceNow (NYSE: NOW) has secured a five-year contract with the IRS to implement its low code development platform, aiming to consolidate 12 legacy systems into a single platform. This contract represents the IRS’ largest digital transformation initiative in 50 years, enhancing the efficiency of tax administration operations. With the integration of ServiceNow’s solutions, the IRS seeks to improve workflow management, incident assessment documentation, and employee onboarding, crucial for handling millions of taxpayer calls during peak tax seasons.

ServiceNow (NYSE: NOW) has been recognized as a Leader in the Forrester Wave™: Digital Process Automation, Q4 2021, achieving top scores in vision and strategy. This accolade highlights its Creator Workflows platform, designed to enhance innovation through low-code automation. The platform integrates robotic process automation (RPA) to optimize mission-critical processes, thereby increasing efficiency and user experience. Additionally, ServiceNow's partnership with Celonis aims to further boost process optimization, supporting customers in their digital transformation journeys.

ServiceNow (NYSE: NOW) and Qualtrics (NASDAQ: XM) have launched integrated capabilities to enhance customer service experiences. By merging ServiceNow's digital workflows with Qualtrics' experience management tools, organizations can utilize real-time customer and employee data to optimize service delivery. This collaboration aims to reduce operational costs while improving customer loyalty and retention. Research indicates that 80% of consumers have switched brands due to poor service, highlighting the need for these innovations.