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National Resh Corp (NRC) delivers actionable healthcare experience insights through advanced analytics and proprietary methodologies. This news hub provides investors and industry professionals with essential updates on strategic initiatives shaping patient care innovation.
Access real-time press releases covering earnings disclosures, partnership announcements, and operational developments. Our curated feed simplifies tracking NRC's progress in transforming healthcare interactions through data-driven solutions.
Discover updates on key focus areas including patient engagement metrics, employee experience enhancements, and analytics platform innovations. Content is organized chronologically for efficient monitoring of NRC's market position and industry leadership.
Bookmark this page for streamlined access to verified NRC developments. Combine our updates with Stock Titan's financial tools to analyze the company's performance in healthcare experience optimization.
NRC Health announced its Q1 2025 results with several key developments. The company reported total revenue of $33.55 million, compared to $35.31 million in Q1 2024. Despite lower revenue, the company achieved notable improvements in operational efficiency.
Key highlights include:
- Sequential increase in total recurring contract value for second straight quarter
- Expansion of sales force with improved pipeline and win rates
- Reduced operating expenses to $24.96 million from $26.55 million year-over-year
- Quarterly cash dividend of $0.12 per share, payable July 11, 2025
- New share repurchase program approved for up to 1 million shares
- Announcement of new CEO Trent Green joining in June 2025
Financial metrics show net income of $5.79 million ($0.25 per share) compared to $6.36 million ($0.27 per share) in Q1 2024. The company maintains strong focus on organizational efficiency while investing in growth initiatives through strategic sales force expansion.
NRC Health has released its 2025 Experience Perspective Report, unveiling important insights into healthcare experience management. The report highlights that consumers are nearly 300% more likely to recommend healthcare organizations they trust, emphasizing trust's critical role in organizational growth and stability.
The comprehensive report is divided into two main sections: one focusing on trust's impact on consumer loyalty, and another exploring experience management strategies for meeting evolving healthcare consumer expectations. For the first time, the report includes a trust framework specifically designed for governing boards and senior leadership, along with insights into trust-building in pediatric care.
The report, announced during a live national webcast, is based on extensive research involving millions of consumers, patients, and healthcare leaders nationwide. NRC Health, recently awarded the 2025 Best in KLAS Award for Healthcare Experience Management, aims to help healthcare systems understand and adapt to generational shifts and changing consumer demands.
National Research (NASDAQ: NRC) has announced a quarterly cash dividend of $0.12 per share, payable on April 11, 2025, to shareholders of record as of March 28, 2025. The company, doing business as NRC Health, has been a leader in healthcare experience management for over 40 years, focusing on humanizing healthcare through their Human Understanding® approach.
NRC Health specializes in helping healthcare systems develop ongoing relationships with patients through market research and consumer preference analysis. The company's commitment to patient-focused services has earned them the #1 ranking for Healthcare Experience Management in the 2025 Best in KLAS report.
National Research (NASDAQ: NRC) has announced the appointment of Trent Green as its new Chief Executive Officer, effective June 1, 2025. Green will succeed Mike Hays, who will transition to the role of Chairman.
Green brings over 25 years of healthcare leadership experience, most recently serving as CEO of One Medical and previously as Chief Operating Officer at Legacy Health. His expertise spans care delivery, digital transformation, and strategic business execution. Green's industry recognition includes being named to the TIME100 Most Influential People in Health and ranking #13 on Modern Healthcare's Top 100 Healthcare Executives list.
Under Green's leadership, NRC Health aims to build on its 40-year legacy by advancing personalized, data-driven solutions to enhance healthcare experiences and improve outcomes for patients and healthcare professionals.
UofL Health has selected NRC Health to enhance both patient and employee experience across its health system through human-centered healthcare solutions and data-driven insights. This strategic partnership aligns with UofL Health's mission to transform community health through compassionate, innovative, patient-centered care.
As a fully integrated regional academic health system, UofL Health sought a partner to support an effective HCAHPS program that provides meaningful insights beyond basic compliance. The collaboration aims to improve operational effectiveness by automating time-consuming processes, allowing teams to quickly act on real-time feedback from patients, families, and employees.
Dr. Jason Smith, Chief Clinical Officer for UofL Health, expressed excitement about elevating their patient and employee experience initiatives. Meanwhile, Helen Hrdy, Chief Operating Officer at NRC Health, highlighted the partnership as exemplifying the synergy between innovative technology and compassionate care. NRC Health, recently ranked #1 with the Best in KLAS Award for Healthcare Experience Management, will provide its comprehensive platform and AI-powered product suite to support UofL Health in creating deeper human connections.
NRC Health has announced a new partnership with UC Health, a nationally recognized academic health system serving Greater Cincinnati and Northern Kentucky. UC Health will implement NRC Health's Market Insights and Community Insights solutions to better understand consumer needs and preferences in healthcare.
The Market Insights solution collects data from over 300,000 consumer voices annually, measuring more than 200 unique metrics across U.S. markets. Community Insights provides actionable data to address healthcare business challenges and has supported over 200 health systems. Both solutions aim to help healthcare organizations make informed business decisions and build consumer trust.
UC Health, known for combining medical research with patient care, will use these solutions to advance their mission of improving healthcare delivery and patient outcomes in their service areas.
NRC Health has been awarded the 2025 Best in KLAS Award for Healthcare Experience Management, marking its second win in three years. The company, which specializes in providing data-driven insights and advanced technology for healthcare experience management, received top ranking in recognition of its comprehensive platform that enhances patient, consumer, care provider, and healthcare employee experiences.
The award validates NRC Health's commitment to creating human-centered healthcare experiences through its innovative solutions and partnerships. According to Helen Hrdy, NRC Health's Chief Operating Officer, this recognition highlights their dedication to providing actionable insights that drive meaningful improvement in healthcare. KLAS CEO Adam Gale emphasized that winning this award demonstrates outstanding value and innovation in healthcare delivery.
The formal award ceremony will take place at the HIMSS Global Health Conference in Las Vegas on March 3, 2025.
National Research (NRC Health) has released its fourth quarter 2024 financial results, showing revenue of $36.9 million, down from $38.0 million in the same quarter of 2023. Earnings per diluted share decreased to $0.28 from $0.36 year-over-year.
The company reported a net indebtedness of $58.5 million and total recurring contract value (TRCV) of $133.2 million as of December 31, 2024. During the quarter, NRC Health returned $10.1 million to stockholders through dividends and stock repurchases, including approximately 393,000 shares repurchased for $7.3 million and a quarterly dividend of $0.12 per share totaling about $2.8 million.
Renown Health has chosen NRC Health as its strategic partner to enhance patient experience and operational efficiency through human-centered healthcare solutions and data-driven insights. As the largest locally owned not-for-profit healthcare network in northern Nevada, serving over one million people across Nevada, Lake Tahoe, and eastern California, Renown aims to improve several operational aspects including:
- Streamlining manual reporting processes that currently consume significant staff time
- Enhancing service recovery capabilities
- Implementing trusted data and benchmarking for care-team engagement
- Improving CAHPS outreach methods for larger sample sizes
The partnership will leverage NRC Health's comprehensive platform, advanced technology, and AI-powered solutions to create deeper human connections in healthcare delivery while supporting operational effectiveness initiatives.
Signature Healthcare has partnered with NRC Health to enhance its healthcare network through human-centered solutions and data-driven insights. The collaboration aims to improve both patient experience and workforce engagement across Southeastern Massachusetts. Signature Healthcare, a not-for-profit integrated healthcare system, selected NRC Health for its innovative solutions and collaborative approach to healthcare experience management. The partnership focuses on implementing patient experience and employee engagement solutions, leveraging NRC Health's comprehensive platform and AI-powered technology to create deeper human connections in healthcare delivery.
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