National Resh Corp Stock Price, News & Analysis

NRC Health has awarded the 2020 Rising Stars Scholarship to Sydney Long and Bradley Martins, both students at the University of Nebraska-Lincoln. Each recipient received $2,000 for the spring 2021 semester. The scholarship aims to support students interested in business development, marketing, and entrepreneurship. Sydney is a senior majoring in Hospitality and Marketing, while Bradley is a junior Marketing major and a Business Development Intern at NRC Health. The scholarship program has been active since 2011.

National Research Corporation (NASDAQ:NRC) reported robust financial results for Q3 2020. Net New Sales reached a record $11.2 million, contributing to a 10% increase in Total Recurring Contract Value at $147.5 million. The Voice of the Customer platform saw a 27% growth to $115.5 million. Revenue rose by 3% to $33.5 million, and both Operating and Net Income increased by 18%, totaling $12.0 million and $9.6 million, respectively. Despite a decrease in total operating expenses by 1%, direct expenses rose slightly. The company benefited from lower travel costs due to COVID-19 restrictions.

NRC Health announced the winners of its second annual Customer Approved and Employee Approved Awards during the virtual 26th Annual NRC Health Symposium. These awards recognize exceptional senior living organizations for their outstanding customer and employee experiences, even amidst the challenges posed by the COVID-19 pandemic. Trust in senior living facilities has significantly declined, with a 17.7% confidence rate in May 2020, down from 23% three years prior. The winning facilities were identified based on feedback and Net Promoter Scores, which indicate satisfaction and loyalty.

NRC Health announced the winners of its third-annual Consumer Loyalty Awards during the virtual 26th Annual NRC Health Symposium on August 24, 2020. The awards recognize top U.S. healthcare facilities that demonstrate strong patient loyalty, based on feedback from over 310,000 consumers. To qualify, organizations must achieve high ratings in access, brand score, engagement, and more.

Nearly two-thirds of last year’s winners repeated their success, showcasing their commitment to patient care amidst the ongoing COVID-19 pandemic.

National Research Corporation (NASDAQ:NRC) reports Q2 2020 revenue of $31.2 million, a slight decline from $31.4 million in Q2 2019. Operating income decreased to $9.3 million from $10.1 million. The company provided uncompensated services due to client challenges amidst COVID-19, impacting revenue without offsetting expenses. Net income rose to $7.7 million, up from $7.4 million year-over-year. Diluted earnings per share increased to $0.30. Total Recurring Contract Value grew by 11%, with Voice of the Customer offerings expanding 30% year-over-year.

NRC Health is transitioning its 26th Annual NRC Health Symposium to a virtual format on August 24-25, prioritizing participant safety during the COVID-19 pandemic. The event aims to educate healthcare professionals on enhancing patient relationships and personalizing care. Key speakers include Columbia University's Kai Wright and pediatrician Wendy Sue Swanson. NRC Health will also announce several Consumer Loyalty Awards during the virtual reception. Registration is now open, with discounted rates for clients and recordings available for later viewing.

National Research Corporation (NASDAQ:NRC) will host an online simulcast of its 2020 second quarter earnings conference call on August 5, 2020, at 11:00 a.m. ET. The financial results will be released after market close on August 4, 2020. Investors can access the live webcast and a 30-day replay via the company's website. With over 39 years of experience, NRC provides analytics to enhance patient and employee experiences, fostering customer loyalty in the healthcare sector across the U.S. and Canada.