Nu Holdings Ltd. Reports Second Quarter 2026 Financial Results
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ifrs financial
fx neutral financial
npl ratio financial
risk-adjusted nim financial
SÃO PAULO--(BUSINESS WIRE)--
Nu Holdings Ltd. (NYSE: NU) (“Nu” or the “Company”), the largest digital bank in
"Thirteen years ago we started with a simple hypothesis: that a bank built on technology, with no branches and no legacy to defend, could serve hundreds of millions of people better, and at a fraction of the cost. This is no longer a hypothesis, and we are now generating more than a billion dollars in quarterly net income. Earlier this month, we launched our bank in
Q2’26 Results Snapshot
Below are the Q2’26 performance highlights of Nu Holdings Ltd. Unless otherwise noted, all the growth rates presented herein are on an FX neutral basis (FXN)1:
Operating Highlights:
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Customer growth - Nu added approximately 4 million customers in Q2'26, reaching a total of 139 million customers globally. In
Brazil , Nu reached almost 118 million customers. InMexico , Nu reached 15.8 million customers (and 16 million as of July, 2026), and inColombia , Nu surpassed 5 million customers, continuing its steady pace of net additions. -
Engagement and activity rates - ARPAC reached approximately
in Q2'26, growing sequentially quarter-over-quarter (QoQ) once again. Monthly activity rate expanded sequentially to$17 83.5% , withBrazil surpassing86% for the first time. -
Efficiency
Ratio - EfficiencyRatio increased to19.5% in Q2'26 from17.6% in Q1'26 (21.3% in Q2'25), as real estate and marketing expenses shifted from the first quarter into the second, alongside our continued investments in international expansion. -
Asset Quality - Leading indicator 15-90 NPL ratio improved 16 bps to
4.8% in Q2'26, with the majority of the improvement coming from seasonality, partially offset by intentional expansions into higher-risk, higher-return segments. Product mix and other minor effects were broadly neutral. 90+ NPLs increased 35 bps to6.9% , largely reflecting the seasonal migration of first-quarter early delinquencies.
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1 FX neutral measures were calculated to present what such measures in preceding periods/years would have been had exchange rates remained stable from these preceding periods/years until the date of the Company’s more recent financial information. |
Financial Highlights:
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Revenue, Net Interest Income (NII) and Risk-adjusted NIM - Nu's Q2'26 gross revenue reached nearly
, up$5.9 billion 39% YoY. NII reached , up$3.7 billion 9% QoQ, and Net Interest Margin expanded 180 bps to22.9% , reflecting portfolio growth, the mix shift toward unsecured lending, and the intentional risk expansions communicated last quarter. Cost of Credit declined9% QoQ to , largely reflecting the normal second-quarter improvement in early delinquencies. As a result, Risk-adjusted NIM expanded 290 bps to$1.7 billion 12.4% , from9.5% in Q1'26. -
Profitability - Gross profit reached
, up$2.4 billion 43% YoY and25% QoQ. Credit's contribution to gross profit rose to41% as it normalized in line with its expected seasonal pattern, with fees at25% and float at34% — all three growing in absolute dollars. Net Income reached for the first time in Nubank's history, up$1.1 billion 17% QoQ and49% YoY. ROE closed the quarter at33% . -
Balance Sheet and Funding - Total credit portfolio expanded
37% YoY and5% QoQ to , with credit cards at$39.4 billion , unsecured lending at$26 billion , and secured lending at$10.3 billion . Total deposits reached$3.1 billion , up$45.3 billion 18% YoY and6% QoQ, recovering Q1's seasonal outflows.Brazil closed at ,$36.4 billion Mexico at , and$5.7 billion Colombia at . In$3.3 billion Mexico , deposits declined modestly again this quarter as part of a deliberate deposit-optimization strategy, improving cost of funding while maintaining ample liquidity, withMexico's loan-to-deposit ratio at just35% . Consolidated cost of deposits held at88% of interbank rates, 3 p.p. lower than a year ago.
Business highlights:
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Deepening and Broadening Leadership in
Brazil : Nu reached almost 118 million customers inBrazil , with the monthly activity rate surpassing86% for the first time. Nu already serves most of the Mass Market segment and is the primary bank for a high share of those customers. It is also moving upmarket, where Ultravioleta continues to deepen primary banking relationships in the High Income segment. In July, Nu launched Croma for Super Core customers, offering a dedicated experience, enhanced credit, and broader benefits designed to reward customers for concentrating more of their financial lives with Nu. Beyond consumers, Nu serves more small businesses than any other financial institution inBrazil . -
Becoming
Mexico's Largest Digital Bank: With its August launch, Nu becameMexico's largest digital bank, completing its shift from a credit-first fintech to a full-scale institution. Customer behavior, technology, and regulation are now all moving in the same direction: SPEI transfers below grew more than$5 60% in the first half, while new central bank rules introduced in June, mandatory for all institutions by year-end, will standardize the payment experience across rails and strengthen network effects. Nu reaches16.5% ofMexico's adult population, comparable toBrazil in 2020, but cohorts monetize earlier, with ARPAC of against$12.3 in$5.6 Brazil at the same stage. Taken together, these forces create one of the most compelling opportunities Nu has seen inMexico . -
Scaling NuFormer and Broadening AI Across the Business: Nu continues to advance NuFormer, its foundation model for financial behavior, building on one of its greatest advantages: over a decade of transaction history across more than 100 million customers. The latest generation quadrupled context length, training speed, and inference speed, while reducing the cost of running models in production. NuFormer is in production across three portfolios — credit cards in
Brazil andMexico , and unsecured lending inBrazil — with SME and Colombian cards now in testing. Beyond underwriting, AI agents handle more than60% of customer support conversations inBrazil at or above human parity, and Nu is using AI to optimize decisions across credit, deposits, and growth. - Credit as a Superpower, Underpinned by Customer Primacy: Nu leads the Brazilian market in Primary Banking Relationships (PBR), and that leadership, combined with the analytical rigor of its underwriting models and the quality of the data those relationships generate, creates a structural credit edge. Credit performance has been steady across every income band, with 90+ delinquency improving in each since July 2025 while the peer bank segments deteriorated, and the widest differentiation in Mass Market and Super Core. Customers with Nu as their PBR show delinquency roughly half the portfolio average, reinforcing that customer primacy is both a growth and a credit advantage.
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Media Relations
press@nubank.com.br
Source: Nu Holdings Ltd.